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Novotel Rotorua Lakeside

4.5 star property

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Photo gallery for Novotel Rotorua Lakeside

Indoor pool
Executive Suite | Living area | LED TV
Exterior
Royal Suite, 3 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Place, Rotorua i-SITE Visitor Centre
    ‪2 min walk‬
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Tamaki Maori Village
    ‪5 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, Lake View

7.2 out of 10
Good
(27 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Suite, 3 Bedrooms

  • Lake view
  • 2637 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(72 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

7.8 out of 10
Good
(36 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

7.8 out of 10
Good
(14 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Rotorua

Located in Inner City, Novotel Rotorua Lakeside is next to Rotorua Night Market and Rotorua i-SITE Visitor Centre. This 199-room, 4.5-star hotel has a restaurant, an indoor pool, and a gym.

What's nearby

  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.1 miles
  • Rotorua Night Market - 2 min walk - 0.1 miles
  • Eat Street - 2 min walk - 0.1 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Central Mall - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬2 min walk
  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪Pig & Whistle - ‬1 min walk
  • ‪Starbucks Rotorua - ‬3 min walk
  • ‪Fat Dog Cafe & Bar - ‬1 min walk

About this property

Novotel Rotorua Lakeside

Novotel Rotorua Lakeside features an indoor pool, a children's pool, and a gym. Self parking is available for NZD 15.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include 6 hot tubs, free WiFi in public areas, and a conference center.
Guests can expect WiFi and LED TVs with digital channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
6 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 15 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 hot tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,444 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses geothermal energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on Apr 12, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel Rotorua Lakeside?

This hotel is situated in Inner City, just steps from Rotorua Night Market and Eat Street, and within a short walk of Kuirau Park. You'll also find Tamaki Maori Village and Rotorua Central Mall less than a mile away.

Is there parking available at Novotel Rotorua Lakeside?

Yes, uncovered parking is offered for NZD 15 per night with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does Novotel Rotorua Lakeside have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and a bar/lounge at this hotel.

Does Novotel Rotorua Lakeside have a casino?

No, Novotel Rotorua Lakeside doesn't have a casino.

Will I find an indoor pool at Novotel Rotorua Lakeside?

Yes, this hotel has an indoor pool along with 6 hot tubs. Guests have pool access between 6 AM and 11 PM.

What amenities will couples enjoy at Novotel Rotorua Lakeside?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Novotel Rotorua Lakeside?

No, there isn't a spa tub at this hotel.

Does Novotel Rotorua Lakeside have a restaurant that serves breakfast?

Yes, Novotel Rotorua Lakeside serves a full breakfast for a surcharge each morning at Atlas.

Will Novotel Rotorua Lakeside allow pets to stay for free?

No, pets aren't allowed at Novotel Rotorua Lakeside though service animals are welcome.

Are there connecting rooms at Novotel Rotorua Lakeside?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Novotel Rotorua Lakeside?

The closest major airport to Novotel Rotorua Lakeside is Rotorua (ROT-Rotorua Regional), which is 5.7 mi away (13 minutes by car).

Are there rooms with balconies at Novotel Rotorua Lakeside?

No, you won't find guestrooms with balconies at Novotel Rotorua Lakeside.

Novotel Rotorua Lakeside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Khan

Stayed 1 night in Dec 2025

8/10 Good

Hartley

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room great. Greeted by friendly staff.
Stayed 2 nights in Dec 2025

2/10 Terrible

Smrita

Stayed 3 nights in Dec 2025

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, amenities
Front desk staff were lovely
Stayed 3 nights in Dec 2025

8/10 Good

Pura, Turangi

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was nice, staff were very courteous, check-in was a breeze. My only issue was the long hallways being so dark (the black doors dont help)
Stayed 1 night in Dec 2025

10/10 Excellent

Anel Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stayed, kids were happy. Buffet breakfast & dinner was good. Staff were helpful and accommodating. Handy location. Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kayne

Amazing hotel location and pool/geothermal spas
Stayed 2 nights in Dec 2025

10/10 Excellent

clifton

Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
Wonderful staff great room
Stayed 1 night in Nov 2025

6/10 Okay

Steven

Traveled with partner
Room seemed to be until A gunny smell, leaky fridge, spilled milk that had not been cleaned up, rusty rails in bathroom. Could be a lot better at reception
Stayed 1 night in Nov 2025

8/10 Good

Eric G

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excelent
Stayed 2 nights in Nov 2025

8/10 Good

natasha

Stayed 3 nights in Oct 2025

8/10 Good

Meagan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming facilities were fabulous. Room and bedding was comfortable with AC keeping room at a comfortable temperature. No bathrobes for going between the pool and our room. Bathroom is a little tired and dated. Wifi was great and staff were helpful. Loved that eat street was across the rd. Paid for the buffet breakfast, which was good value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service
The bed was very soft which may suit some travellers but not me
Stayed 4 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Trudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, beautiful rooms, convenient
Stayed 3 nights in Sep 2025

6/10 Okay

Nalisha

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs a upgrade, slight boring. Needs another coffee machine. Omelettes should be included in the cooking station.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacobus J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Our room was large with a great view of the lake. Would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - noisy from eat street bars if on that side.
Stayed 2 nights in Sep 2025

6/10 Okay

Lawrence

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Whilst the staff were very pleasant and the room was nice the one night stay was negatively impacted by the fact the rooms are not sound proofed. You can hear every noise from the corridor. This was exacerbated by the loud noise coming from the Rotorua Mega Fun Carnival over the road where you can hear the tannoy announcer word for word until late so there is no opportunity to relax. Shame this was not pointed out at the time of booking as it’s a major negative.
Stayed 1 night in Sep 2025

4/10 Poor

Yuefeng

Stayed 1 night in Sep 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Close to great eating establishments
Stayed 4 nights in Sep 2025

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