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Novotel Rotorua Lakeside

Property class: 4.5

Choose dates to view prices

Photo gallery for Novotel Rotorua Lakeside

Unclassified image, 1 of 92, button
A hotel entrance with a curved archway, glass doors, and a central decorative panel.
A spa area with a hot tub, seating, and large windows overlooking a scenic view.
A spacious indoor area with wooden floors, large windows, and multiple seating arrangements.
A spacious living room with two sofas, a coffee table, and a staircase leading to an upper level.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning

Explore the area

View in a map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Place, Rotorua Night Market
    ‪2 min walk‬
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Central Mall
    ‪8 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Twin Room, 2 Queen Beds, Lake View

A hotel room with two beds, a large window with a view, a framed picture on the wall, and a nightstand with a lamp.

Twin Room, 2 Queen Beds, Lake View

7.4 out of 10
Good
(29 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View | Hypo-allergenic bedding available, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

A modern living room with a sofa, a coffee table, and a staircase with glass railings.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

A spacious living area with a sofa, armchairs, a coffee table, and a large window.

Royal Suite, 3 Bedrooms

  • Lake view
  • 2637 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View | Hypo-allergenic bedding available, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(79 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, City View

7.8 out of 10
Good
(43 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

A hotel room with a large bed, a sofa, a small table, and a view of the sea.

Room, 1 King Bed, Lake View

7.8 out of 10
Good
(16 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Rotorua

Located in Inner City, Novotel Rotorua Lakeside is next to Rotorua Night Market and Rotorua i-SITE Visitor Centre. This 199-room, 4.5-star hotel has a restaurant, an indoor pool, and a gym.

What's nearby

  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.1 miles
  • Rotorua Night Market - 2 min walk - 0.1 miles
  • Eat Street - 2 min walk - 0.1 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Central Mall - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪Poco. - ‬2 min walk
  • ‪The Fainting Goat - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪El Mexican Zapata - ‬2 min walk

About this property

Novotel Rotorua Lakeside

Novotel Rotorua Lakeside features an indoor pool, a children's pool, and a gym. Self parking is available for NZD 15.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include 6 hot tubs, free WiFi in public areas, and a conference center.
Guests can expect WiFi and LED TVs with digital channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
6 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 15 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 hot tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,444 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on Oct 11, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel Rotorua Lakeside?

This hotel is situated in Inner City, just steps from Eat Street and Rotorua Night Market, and within a short walk of Rotorua Central Mall. You'll also find Polynesian Spa and Lake Rotorua less than a mile away.

Does Novotel Rotorua Lakeside have a casino?

No, Novotel Rotorua Lakeside doesn't have a casino.

Will I find an indoor pool at Novotel Rotorua Lakeside?

Yes, this hotel has an indoor pool along with 6 hot tubs. Guests have pool access between 6 AM and 11 PM.

Does Novotel Rotorua Lakeside have a restaurant that serves breakfast?

Yes, Novotel Rotorua Lakeside serves a full breakfast for a surcharge each morning at Atlas.

Will Novotel Rotorua Lakeside allow pets to stay for free?

No, pets aren't allowed at Novotel Rotorua Lakeside though service animals are welcome.

How close is the airport from Novotel Rotorua Lakeside?

The closest major airport to Novotel Rotorua Lakeside is Rotorua (ROT-Rotorua Regional), which is 5.7 mi away (13 minutes by car).

Novotel Rotorua Lakeside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, location was perfect write near Eat Street and the thermal pools in the hotel were a hit with the whole family.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great but short stay enjoyable 😷😎
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geothermal pool was relaxing
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location. Our room was a good size, comfortable bed and a great view, however the bathroom was a little tired and does require an upgrade.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenient location, tasty breakfast, friendly staff and great amenity.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and across the road from Eat Street. Property has everything you need and a fantastic bar to relax in at the end of the day with fireplace
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful very convenient central location great amenities, free laundry and amazing hot pools
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and friendly helpful staff
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired looking hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great central city hotel with friendly and helpful staff. We went as a family of 4 and had a nice big room for all of us. The kids particularly enjoyed the buffet breakfast! The staff were helpful with parking options and with access to the storage rooms for our bikes. We would definitely stay again.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The lobby and bar were really nice! The staff were friendly and helpful. The carpet in the rooms were worn and dirty. The bed was comfortable.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was at the hotel for a conference and stayed in house. The breakfast was really good and the staff were LOVELY. The location is fabulous, right next to Eat St and beside the lake. I really enjoyed my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, the service was perfect , location awesome great place to stay
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great room, really nice pools and lovely staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great value for money as we had a good last-minute deal. Enjoyed the stay. And the Spa was the highlight. Friendly staff. Great atmosphere. Well located. Only issue is that the room is quite rundown. Needs renovation.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Bathroom was a bit old looking with mold around the caulk and the clock was wrong by 3 hours , but otherwise it was clean and warm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was varied and frest. Pool facilities great with kids. Generous rooms with comfy beds.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Natural pools were nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was very helpful & the facilities were great! ill definitely look to stay here again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Average, good location for tourist
Stayed 1 night in Jan 2026
Verified review

8/10 Good

The bar was good. The staff very friendly
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
I think the rooms need a bit of paint and new taps/showers and toilets
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Jan 2026