See all properties

Woodcliff Hotel and Spa

4.0 star property

Choose dates to view prices

Photo gallery for Woodcliff Hotel and Spa

Couples treatment rooms, steam room, body treatments, hot stone massages
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Breakfast, dinner and brunch served
Couples treatment rooms, steam room, body treatments, hot stone massages
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪2 min drive‬
  • Place, Eastview Mall
    ‪2 min drive‬
  • Place, University of Rochester
    ‪20 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 214 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.8 out of 10
Excellent
(11 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.4 out of 10
Exceptional
(6 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

7.8 out of 10
Good
(7 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby

Best Western Plus Victor Inn & Suites

Victor
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,012 reviews
$89 nightly
The price is $99
Apr 19 - Apr 20
Total with taxes and fees
Best Western Plus Victor Inn & Suites

About the neighborhood

Fairport

Woodcliff Hotel and Spa places you within 2 miles (3 km) of Powder Mills Park and Eastview Mall. This 236-room, 4-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Powder Mills Park - 2 min drive - 1.4 miles
  • Eastview Mall - 2 min drive - 1.1 miles
  • Strong - 16 min drive - 15.8 miles
  • Rochester Institute of Technology - 19 min drive - 21.9 miles
  • University of Rochester - 20 min drive - 19.4 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Champps - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Guests of Woodcliff Hotel and Spa have access to a golf course, a full-service spa, and an indoor pool. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
DoubleTree by Hilton Rochester
Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 1,007 reviews
$115 nightly
The price is $131
Apr 23 - Apr 24
Total with taxes and fees
DoubleTree by Hilton Rochester

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to May 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 18.47 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to October.
  • Pool access available from 10:00 AM to 8:00 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Frequently asked questions

Is free cancellation available at Woodcliff Hotel and Spa?

Woodcliff Hotel and Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Woodcliff Hotel and Spa?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Woodcliff Hotel and Spa on Apr 13, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Woodcliff Hotel and Spa?

This hotel is located in Fairport, close to Eastview Mall, Erie Canal, and Pittsford Plaza. You'll also find Powder Mills Park and Casa Larga Vineyards within a short drive.

Is there parking available at Woodcliff Hotel and Spa?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Woodcliff Hotel and Spa?

The Spa at Woodcliff is the hotel's spa and services include prenatal massages, deep-tissue massages, body wraps, and reflexology.

Does Woodcliff Hotel and Spa feature a casino?

No, Woodcliff Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Woodcliff Hotel and Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from June until October. Note though that pool facilities will be unavailable from November 1 2025 until May 31 2026 (subject to change).

What amenities will couples enjoy at Woodcliff Hotel and Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Woodcliff Hotel and Spa have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Woodcliff Hotel and Spa feature a restaurant that includes a breakfast menu?

Yes, Woodcliff Hotel and Spa serves breakfast for a surcharge at Horizons Restaurant.

Will Woodcliff Hotel and Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Woodcliff Hotel and Spa for a fee of USD 50 per accommodation, per stay.

Does Woodcliff Hotel and Spa have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Woodcliff Hotel and Spa?

The closest major airport to Woodcliff Hotel and Spa is Greater Rochester Intl. Airport (ROC), which is 15.8 mi away (22 minutes by car).

Are there rooms with balconies at Woodcliff Hotel and Spa?

No, you won't find guestrooms with balconies at Woodcliff Hotel and Spa.

Does Woodcliff Hotel and Spa host weddings?

There are wedding services available at Woodcliff Hotel and Spa if that's in your vacation plans.

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Delphenia

Stayed 2 nights in Dec 2025

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hot tub broken, the pool was out of service. One of two elevators down. The staff was not very accommodating to requests. Very disappointed
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne

We didn’t have breakfast there…very pricey! Our room was big & clean. Only 1 elevator working, pool was closed. Daniel at the front desk was great!
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
We ended up in a Handicap room. Although we didn’t need it, it was very spacious. The staff was very friendly especially the bar staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Traveled with family and small children
Disliked: Property conditions & facilities
Room was dated and needs to be updated. Base board peeling off, tile chipped in bathroom, bed frame taped together. Pool was also closed during Christmas week…disappointing considering we stay there on our way to to Ohio with 3 kids to break up our drive.
Stayed 1 night in Dec 2025

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Excellent Restaurant and Bar! Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Asia-Lon

Liked: Cleanliness
Smart tv microwave in room
Stayed 1 night in Dec 2025

10/10 Excellent

Alessio

Stayed 1 night in Dec 2025

2/10 Terrible

olivia

This hotel was horrible. The people weren’t very kind, the hotel said no smoking but smelt so bad of cigarettes, the elevator takes forever and is sketchy. The rooms aren’t nice at all with dead spiders and we booked this hotel
Stayed 1 night in Dec 2025

4/10 Poor

prashanth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A below average hotel room, nothing special about it for the price we paid.The pictures shown in Expedia is nowhere close to the room we were given.
Stayed 1 night in Dec 2025

2/10 Terrible

Darian

Disliked: Cleanliness, property conditions & facilities
Neglected room. And bitten by a bug.
Stayed 3 nights in Dec 2025

6/10 Okay

Joe, West Henrietta

Disliked: Amenities
The gym equipment in poor condition and pool and hot tub close , we paid for amenities and unable to use them .
Stayed 1 night in Dec 2025

10/10 Excellent

Kshawn

Stayed 1 night in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
We’ve been to the Woodcliff during the holidays multiple times over the years, but this time it was disappointing. The room itself was fine and the staff were friendly and professional. Where they fell short was the availability of food on Christmas and their fitness/pool area. In past years there had been a wonderful brunch, but this year the restaurant was closed and instead there was only coffee and complementary continental breakfast, leaving patrons to try to hunt for food in a region closed for the holiday. The website said the pool was available, but was at 70 F. However, at the hotel, there were signs posted saying the pool was closed. What was formerly a well stocked fitness center had become a set of a few pieces of equipment, including a treadmill that had a broken incline. I understand that refurbishing a facility can be required, so having one of two of the elevators out of service for replacement did not factor into the review. The changes at the Woodcliff were a disappointment.
Stayed 1 night in Dec 2025

6/10 Okay

Lily

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price of this place, and its reputation as a higher end hotel, it really is not in good condition. The hot tub was not warm, the pool was too cold to even use (because it’s connected to the outdoor pool), there were leaves in it, and things were falling apart.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Ann, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities
We love going there but the rooms need updating. The TV was broken and we called the front desk and no one came. The Spa was Fabulous. We had pedicures and massages. So relaxing. We do love going there a couple times a year.
Stayed 1 night in Dec 2025

8/10 Good

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Kshawn

Stayed 1 night in Dec 2025

8/10 Good

Damian, Brooklyn

Stayed 4 nights in Dec 2025

8/10 Good

Danielle

Stayed 1 night in Dec 2025

8/10 Good

Kiarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind & the hotel was extremely clean! The spa was luxurious & something I would definitely recommend to others.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kumuda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

Hotels