6/10 Okay
Aaron
Traveled with family and small children, Traveled with partner, Traveled with family
Jul 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this was a good hotel for the price. It was clean enough, quiet enough, the staff were friendly, and the breakfast (included) was almost as good as some hotels where you pay extra for it.
This would have been a 4 or 5-star review except that:
1) The hotel manager changed my reservation without any warning. I had no idea until my family walked into our room and discovered it wasn't what we had reserved. We reserved a room that accommodated our specific sleeping arrangements, and they gave us something else that made our stay much less comfortable. The room itself wasn't bad...it just didn't align with our specific needs, and it wasn't what we reserved for that reason.
2) The hotel was missing the "easy to do" little things. For example, we had no soap in our shower, because the dispenser was empty. There was no pen or paper in the desk drawer for writing notes, so I had to run out to our car to find one. There were no serving utensils at breakfast, so we had to use our small plastic utensils to scoop the scrambled eggs and sausage (which is harder than it sounds).
So, I'm subtracting a couple of stars primarily for changing my reservation without any warning (let alone asking me), and for being lazy with the little things after I was already annoyed with them for the bigger thing.
Aaron
Stayed 1 night in Jun 2025