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Best Western The Inn At Rochester Airport

2.5 star property
Hotel in Rochester with airport shuttle service and a fitness center

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Property amenity
Lobby
Lobby
1 bedroom, individually furnished, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym

Explore the area

Map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

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Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | 1 bedroom, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Ballroom

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | 1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

Located within 2 miles (3 km) of Genesee Valley Park, Best Western The Inn At Rochester Airport is within 3 miles (5 km) of University of Rochester. This 59-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • University of Rochester - 3 min drive - 2.5 miles
  • Strong Memorial Hospital - 4 min drive - 2.7 miles
  • Blue Cross Arena - 6 min drive - 3.9 miles
  • Strong - 7 min drive - 4.3 miles
  • Rochester Institute of Technology - 8 min drive - 5.6 miles

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Ezzy's Restaurant - ‬5 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with airport shuttle service and a fitness center
Guests of Best Western The Inn At Rochester Airport enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Private yards, refrigerators, and coffee makers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Languages

English, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 1 for adults and USD 1 for children
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Frequently asked questions

What's there to do near Best Western The Inn At Rochester Airport?

This hotel is located in Rochester, close to Strong, Highland Park, and Blue Cross Arena. You'll also find Genesee River's High Falls and Marketplace Mall within a short drive.

How much does it cost to stay at Best Western The Inn At Rochester Airport?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Best Western The Inn At Rochester Airport on Jun 23, 2025 start from $127.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western The Inn At Rochester Airport?

Yes, self parking is offered for free at the hotel and long-term parking is available for a surcharge. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western The Inn At Rochester Airport have a casino on the premises?

No, Best Western The Inn At Rochester Airport doesn't have a casino.

Is there an indoor pool at Best Western The Inn At Rochester Airport?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western The Inn At Rochester Airport?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include beach views and free Internet access.

Does Best Western The Inn At Rochester Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western The Inn At Rochester Airport have a restaurant that serves breakfast?

Best Western The Inn At Rochester Airport offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Best Western The Inn At Rochester Airport allow pets to stay free of charge?

No, pets aren't allowed at Best Western The Inn At Rochester Airport though service animals are welcome.

Does Best Western The Inn At Rochester Airport have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western The Inn At Rochester Airport?

The closest major airport to Best Western The Inn At Rochester Airport is Greater Rochester Intl. Airport (ROC), which is within a mile.

Can I book a room with a balcony at Best Western The Inn At Rochester Airport?

No, there aren't any guestrooms with balconies at Best Western The Inn At Rochester Airport.

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daljit

Liked: Amenities
Cleanliness & customer service
Stayed 1 night in May 2025

2/10 Terrible

Anway

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wont go again...very highly priced due to the graduation events in the area, though not worth even if it was much cheaper.
Stayed 2 nights in May 2025

4/10 Poor

George

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff is not very available - when I called from the airport for the shuttle no one answered - fortunately I met two other traveler headed there who did get thru but waited a very long time. And once I was locked out of my room and no one was at the desk - it too at least 15 minutes for someone to show up to reactivate my card even though the sign siad "be back in a moment"
Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Property was under renovation but still fully functional. Breakfast was good. Rate was fair. Location was great. No wifi. Had to use airports!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably-priced hotel close to airport

Easy check in, friendly staff, proximity to airport
Stayed 1 night in Mar 2025

8/10 Good

Martin

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, lobby, elevator, hallways. Friendly and helpful staff. The shuttle gave us a ride to Applebees because the Taco restaurant next door was closed. Brought extra coffee to the room upon request. The beds were comfortable and the soap, shampoo, lotions etc were great. Didn’t look like much from outside but we were impressed with everything. Had a nice stay. I would recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service, clean rooms!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Toiletries were in the room for usage. Staff friendly and attentive. Room had no drafts and stayed warm. Housekeeping available for all needs.
Stayed 2 nights in Feb 2025

8/10 Good

Shaun

Traveled with group, Business traveler
Place was clean and the staff were friendly.
Stayed 1 night in Mar 2025

8/10 Good

Alan

Liked: Property conditions & facilities

Not comfy beds

The bed is so NOT COMFORTABLE!!! Got up with a backache
Stayed 1 night in Feb 2025

6/10 Okay

Laurie

Liked: Cleanliness, staff & service
Was okay for the price
Stayed 1 night in Feb 2025

4/10 Poor

Marc

Disliked: Cleanliness, property conditions & facilities
Nothing really
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of parking available. The hotel is mainly for guests who park their car and get a shuttle to the airport. Our room (241) was right next to some kind of maintenance closet that emitted a humming noise constantly and became very annoying The staff was wonderful, very friendly and helpful. When we asked for an extra blanket it was delivered within 5 minutes and the employee asked if everything was ok in the room. Hotel was very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel, Licey al Medio

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and free shuttle.
Stayed 1 night in Jan 2025

8/10 Good

Antoni

Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I LIKED EVERYTHING.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jay, Waterloo

Stayed 1 night in Jan 2025

6/10 Okay

Shane

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Quick check in and check out Good transfer Should have some breakfast items available for the very early airport travelers
Stayed 1 night in Feb 2025