Best Western The Inn At Rochester Airport

2.5 star property
Hotel in Rochester with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Lobby
Individually furnished, desk, laptop workspace, iron/ironing board
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking available
  • Gym
  • Air conditioning

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

Located within 2 miles (3 km) of Genesee Valley Park, Best Western The Inn At Rochester Airport is within 3 miles (5 km) of University of Rochester. This 55-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • University of Rochester - 3 min drive - 2.5 miles
  • Strong Memorial Hospital - 4 min drive - 2.7 miles
  • Blue Cross Arena - 6 min drive - 3.9 miles
  • Strong - 7 min drive - 4.3 miles
  • Rochester Institute of Technology - 8 min drive - 5.6 miles

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪Burger King - ‬19 min walk
  • ‪El Latino Restaurant - ‬16 min walk
  • ‪The Blue Zone - ‬7 min walk

About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with free breakfast and airport shuttle service
Guests of Best Western The Inn At Rochester Airport enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. 2 bathrooms, private yards, and refrigerators are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

  • A damage deposit of USD 150 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Frequently asked questions

What's there to do near Best Western The Inn At Rochester Airport?

This hotel is located in Rochester, close to Strong, Highland Park, and Blue Cross Arena. You'll also find Genesee River's High Falls and Marketplace Mall within a short drive.

How much does it cost to stay at Best Western The Inn At Rochester Airport?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Best Western The Inn At Rochester Airport on Oct 14, 2025 start from $94.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western The Inn At Rochester Airport?

Yes, self parking is offered for free at the hotel and long-term parking is available for a surcharge. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western The Inn At Rochester Airport have a casino on the premises?

No, Best Western The Inn At Rochester Airport doesn't have a casino.

Is there an indoor pool at Best Western The Inn At Rochester Airport?

No, there is no indoor pool at this hotel.

Is Best Western The Inn At Rochester Airport a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include beach views and free Internet access.

Does Best Western The Inn At Rochester Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western The Inn At Rochester Airport have a restaurant that serves breakfast?

Best Western The Inn At Rochester Airport offers free breakfast though there is no restaurant.

Does Best Western The Inn At Rochester Airport allow pets to stay free of charge?

No, pets aren't allowed at Best Western The Inn At Rochester Airport though service animals are welcome.

Does Best Western The Inn At Rochester Airport have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western The Inn At Rochester Airport?

The closest major airport to Best Western The Inn At Rochester Airport is Greater Rochester Intl. Airport (ROC), which is within a mile.

Are there rooms with balconies at Best Western The Inn At Rochester Airport?

No, there aren't any guestrooms with balconies at Best Western The Inn At Rochester Airport.

Reviews

Best Western The Inn At Rochester Airport Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 392 out of 1016 reviews
Rating 8 - Good. 291 out of 1016 reviews
Rating 6 - Okay. 171 out of 1016 reviews
Rating 4 - Poor. 89 out of 1016 reviews
Rating 2 - Terrible. 73 out of 1016 reviews

Reviews

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy shuttle to the airport in the morning so someone doesn't have to get up at the crack of dawn to take you
Stayed 1 night in Aug 2025

10/10 Excellent

Kyler

Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this was a good hotel for the price. It was clean enough, quiet enough, the staff were friendly, and the breakfast (included) was almost as good as some hotels where you pay extra for it. This would have been a 4 or 5-star review except that: 1) The hotel manager changed my reservation without any warning. I had no idea until my family walked into our room and discovered it wasn't what we had reserved. We reserved a room that accommodated our specific sleeping arrangements, and they gave us something else that made our stay much less comfortable. The room itself wasn't bad...it just didn't align with our specific needs, and it wasn't what we reserved for that reason. 2) The hotel was missing the "easy to do" little things. For example, we had no soap in our shower, because the dispenser was empty. There was no pen or paper in the desk drawer for writing notes, so I had to run out to our car to find one. There were no serving utensils at breakfast, so we had to use our small plastic utensils to scoop the scrambled eggs and sausage (which is harder than it sounds). So, I'm subtracting a couple of stars primarily for changing my reservation without any warning (let alone asking me), and for being lazy with the little things after I was already annoyed with them for the bigger thing.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort

Was ok for one night

The hotel looked nice and updated, but there were various odors in the hallways and our room that made it less attractive. One of the vending machines was damaged and covered with newspaper, and the stairway from the second floor down to the dining area had alot of debris. This was soon after college graduation, so maybe that was part of it. The breakfast was ok. The eggs were powdered, and the bacon was precooked. But good waffles and cereal and other normal items. Lots of parking and very close to airport with a shuttle. note: the beds are possibly not quite standard sizes.
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Stayed 1 night in Jun 2025

4/10 Poor

Brandy

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay totally met our needs

Check-in was friendly and quick. The rokm was clean, quiet and comfortable. The breakfast was adequate but nothing special. The van shuttle service to and from the airport was very efficient as the hotel is right across the street from the airport.
Stayed 1 night in Jun 2025

8/10 Good

George

Stayed 1 night in Jun 2025

4/10 Poor

Peg

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not wonderful, I'm afraid.

The shower curtain had brown stains. Blood stains behind the toilet on the wall. Toilet seat wouldn't stay secure and I asked to have it looked at, but no one ever did. I had to try to tighten the bolts underneath. It wouldn't stay. I'm 77 years old and it wasn't easy. Weird smell in the elevator area. Bed was very hard and we had trouble sleeping. Some of the desk attendants were difficult to understand. Vending machines were not working.
Stayed 2 nights in Jun 2025

6/10 Okay

Dian

Traveled with family
Liked: Amenities, property conditions & facilities
We had ants on the nightstands. We could not change rooms because they were booked. Housekeeping came and cleaned it as best as possible. We only had to stay for 6 hours. I hate ants.
Stayed 1 night in Jun 2025

6/10 Okay

Wade

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were clean and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Charles

Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Stayed 1 night in Jun 2025

6/10 Okay

Martin

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Very convenient, rooms clean. Property well maintained
Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The shuttle driver was very prompt and friendly. The room was clean and the bed was comfortabl
Stayed 1 night in Jun 2025

8/10 Good

Kalissa, Platte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

domingo

Business traveler, Traveled with family
Liked: Cleanliness
The location was superb. The staff were great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leo

Traveled with partner
Liked: Amenities
The rep was patient, and made sure I had everything I need
Stayed 1 night in Jun 2025

8/10 Good

Weifang

Traveled with family
Liked: Staff & service, property conditions & facilities
The area surrounding the hotel is clean and well-kept, and the staff at check-in and during breakfast were friendly and helpful, which made a great first impression. There was some noise from the nearby traffic, which was a bit unpleasant. However, the room itself was clean, the bedding was comfortable, and the simple breakfast was enough for a comfortable stay. One strange and frustrating thing did happen—one of my earbuds dropped onto the floor and mysteriously disappeared. I checked every corner of the room, but it was nowhere to be found, which left me both confused and annoyed. Overall, despite a few minor issues, my stay was good.
Stayed 2 nights in May 2025

10/10 Excellent

Erum

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Archer

Liked: Cleanliness, staff & service, property conditions & facilities
It's within walking distance from the airport terminal.
Stayed 1 night in Jun 2025