Hampton Inn & Suites Richmond Short Pump

2.5 star property
Suburban hotel with an indoor pool, near Short Pump Town Center

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

Free daily buffet breakfast
Terrace/patio
Lobby
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Sheltering Arms Institute
    ‪19 min walk‬
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, University of Richmond
    ‪13 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(27 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Located within a mile (2 km) of Sheltering Arms Institute, Hampton Inn & Suites Richmond Short Pump is within 2 miles (3 km) of Short Pump Town Center. This 128-room hotel has free breakfast along with conveniences like an indoor pool and a gym.

What's nearby

  • Sheltering Arms Institute - 19 min walk - 1.0 mile
  • Short Pump Town Center - 2 min drive - 1.6 miles
  • University of Richmond - 13 min drive - 10.8 miles
  • Virginia Commonwealth University - 17 min drive - 16.4 miles
  • Greater Richmond Convention Center - 18 min drive - 17.6 miles

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Capital One Café - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with an indoor pool, near Short Pump Town Center
At Hampton Inn & Suites Richmond Short Pump, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, a 24-hour business center, and a meeting room.
28-inch flat-screen TVs come with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Richmond Short Pump?

Hampton Inn & Suites Richmond Short Pump provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Hampton Inn & Suites Richmond Short Pump?

This hotel is located in Richmond, close to Short Pump Town Center, Elk's Lodge, and Regency Square Mall. Bowl America Short Pump is also within a driving distance of 4.7 mi.

Will I be able to park at Hampton Inn & Suites Richmond Short Pump?

Yes, uncovered parking is offered for USD 10.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hampton Inn & Suites Richmond Short Pump feature a casino at the property?

No, Hampton Inn & Suites Richmond Short Pump doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Richmond Short Pump?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hampton Inn & Suites Richmond Short Pump?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include city views.

Are there hot tubs at Hampton Inn & Suites Richmond Short Pump?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Richmond Short Pump have a restaurant with a breakfast menu?

Hampton Inn & Suites Richmond Short Pump offers free buffet breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Richmond Short Pump allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Richmond Short Pump for a fee of USD 50 per accommodation, per stay.

Does Hampton Inn & Suites Richmond Short Pump have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Richmond Short Pump?

The closest major airport to Hampton Inn & Suites Richmond Short Pump is Richmond Intl. Airport (RIC), which is 22.8 mi away (30 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites Richmond Short Pump?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Richmond Short Pump.

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 324 out of 418 reviews
Rating 8 - Good. 62 out of 418 reviews
Rating 6 - Okay. 14 out of 418 reviews
Rating 4 - Poor. 7 out of 418 reviews
Rating 2 - Terrible. 11 out of 418 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and nice staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julianne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Susan at the front desk was great
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Pleasant staff'
Stayed 1 night in Oct 2025

10/10 Excellent

Monique, Kodak

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and responsive. Facility clean and bed was comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Julianne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan at the front desk was awesome and extremely helpful as well as other front desk staff. Great location with close shopping, eating, etc

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No shampoo in the dispenser
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Would use again.
Stayed 1 night in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Lawrence

Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Property was clean and well appointed. One elevator needed attention.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony, Easton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Sep 2025

10/10 Excellent

Carrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Trudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Amenities
Stayed 1 night in Sep 2025

6/10 Okay

Gracie

Traveled with partner
The sheets were really sub par at this hotel. I could not believe the coarseness of the top sheet and have never experienced the lack of a decent quality of linens at a Hampton Inn before.☹️
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Amenities
Clean, staff was extremely nice and welcoming.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025