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Quality Inn Chapel Hill - University Area

2.5 star property

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Photo gallery for Quality Inn Chapel Hill - University Area

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Meeting facility
Fitness facility
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

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1740 Fordham Blvd, Chapel Hill, NC, 27514
  • Place, University Mall
    ‪2 min drive‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪13 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

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About the neighborhood

Chapel Hill

Located within a mile (2 km) of University Mall, Quality Inn Chapel Hill - University Area is within 3 miles (5 km) of University of North Carolina. This 119-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • University Mall - 2 min drive - 1.1 miles
  • University of North Carolina - 4 min drive - 2.7 miles
  • Franklin Street - 6 min drive - 2.9 miles
  • Research Triangle Park - 11 min drive - 11.9 miles
  • Duke University - 13 min drive - 9.3 miles

Getting around

  • Durham Station - 17 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Wegmans - ‬18 min walk
  • ‪COOK OUT-NC - ‬16 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬6 min walk

About this property

Quality Inn Chapel Hill - University Area

At Quality Inn Chapel Hill - University Area, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a meeting room.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total (25 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 21 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Chapel Hill
Quality Inn Chapel Hill
Quality Inn
Quality Inn Chapel Hill University Area
Quality Inn Chapel Hill - University Area Hotel
Quality Inn Chapel Hill - University Area Chapel Hill
Quality Inn Chapel Hill - University Area Hotel Chapel Hill

Frequently asked questions

What's there to see around Quality Inn Chapel Hill - University Area?

This hotel is located in Chapel Hill, close to Streets at Southpoint Mall, Franklin Street, and Kenan Stadium. You'll also find Dean Smith Center and Morehead Planetarium within a short drive.

Is there parking available at Quality Inn Chapel Hill - University Area?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Chapel Hill - University Area include a casino on the premises?

No, Quality Inn Chapel Hill - University Area doesn't have a casino.

Is there an indoor pool at Quality Inn Chapel Hill - University Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Quality Inn Chapel Hill - University Area?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour front desk plus some guestrooms include free WiFi.

Does Quality Inn Chapel Hill - University Area have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Chapel Hill - University Area feature a restaurant that includes a breakfast menu?

Quality Inn Chapel Hill - University Area offers breakfast for a surcharge though there is no restaurant.

Does Quality Inn Chapel Hill - University Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Chapel Hill - University Area for a fee of USD 25.00 per accommodation, per stay.

Does Quality Inn Chapel Hill - University Area have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Quality Inn Chapel Hill - University Area?

The closest major airport to Quality Inn Chapel Hill - University Area is Raleigh-Durham International Airport (RDU), which is 18.3 mi away (23 minutes by car).

Are there rooms with balconies at Quality Inn Chapel Hill - University Area?

No, you won't find guestrooms with balconies at Quality Inn Chapel Hill - University Area.

Quality Inn Chapel Hill - University Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 234 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The floor was so dirty that we picked up and cancelled our reservation. Showed the manager my foot and she fully refunded our account.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Disappointed

Our stay was for just one night, because I had a procedure at the nearby hospital. My reservations said we could check in at 12a.m, which I admittedly misread as 12p.m. When we arrived the check in clerk said check was at 3, but the rooms were already clean, so she would override the computer and let us in. She also told us that they were closing for remodeling the day we checked out, which explains the poor conditions of so many things, including the service. My wife was given a slip to order breakfast. When she went down to get it, she was told they were out of everything single thing she asked for. The floors must've mopped with dirty water. My wife took her shower in flip flops. We had to wash our feet at the bed before putting them under the covers. I could go on, but given the fact they will remodel, I hope these issues will be remedied. It just feels like we were overcharged for these poor conditions.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

ORLIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

The whole facility looked old, run down and dingy.

The whole facility looked old, run down and dingy. The rooms were disgustingly filthy as well as the whole facility.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Possibly the most disgusting hotel that I have ever encountered. There was a pile of dirty towels outside my door when I arrived. The toilet had not been cleaned in my room or the room where my daughter stayed. My non-smoking room reeked of cigarette smoke. I could go on and on (including the crickets in the room that kept me away at night). I had planned to stay for two nights but left after one sleepless night. A horrible experience.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort

Crumbling Dirty Hotel

Crumbling dirty hotel in what appeared to be an unsafe area. I would not recommend
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

When i arrived at 1:45pm I wasnt allowed to check-in until 3pm.The Hotel was not over booked it was being remodeled. I was already second guessing my stay because i dont like hotel's with outside entrance to the rooms (Sadly) I stayed there? was no batteries in the remote and no one ever got me any Plus Im still investigating my unwanted hitchhikers that came home with me (Bedbugs, )
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
I forgot that I had been at this hotel several years ago. Not an improvement. Not easy to locate, still looks like a construction site...not very inviting. After waiting to get checked in, my key didn't work in the door and it took several staff to finally get it worked out. Then a staff member came in my room to check for cleanliness. Said new staff working there and things hadn't been done. I did notice dust on microwave, etc and a hand towel was damp, so I wasn't sure about anything. The TV remote was taped at battery location. I ordered a "bag breakfast" for the next morning and got apple juice instead of bottled water. I went to the office and they said they didn't have any. I guess I got what I paid for...
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The facility is old and not kept up well. The former access road is now blocked due to nearby loud construction, and the temporary access road is almost impossible to find the first time. The smoke-free facility reeked of cigarette smoke, especially when the air conditioner was operating. The grounds crew contractors started their loud leaf blowing and weed whacking activity at 6:30 a.m. The swimming pool, lovely in the ad photo is closed and covered over, but no mention made of this during the reservation process. No elevator to the 2nd floor, so travel light! The two positive things to mention: 1. It was one of only 2 hotels in Chapel Hill that had vacancies at the time, and 2. It was RELATIVELY cheap. (You get what you pay for!)
Stayed 4 nights in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Towels were stained & looked used. A used bar of soap was left in shower. No working appliances. ie..Fridge,Tv, Microwave. Walls were damaged & overall room in disrepair. Very seedy. Left & found lodging elsewhere @ 10:00pm after 8 hour drive! Told there were no other rooms.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Ruth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

I didn’t expect a lot and I got less The best thing was the clerk on arrival. I got a 2nd floor room but with awful knees asked about an elevator. Nope. The room was filthy. Had to wash the mirror to see. Towel came back black. Smelled of heavy cigarettes. Laminate floor too dirty to step on with bare feet.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eventful

It was a stressful weekend but it was ok
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing. In past years, this has been a good, low cost place to stay. This time, we had to move twice, before we got a room where most things worked. The first one had no power to TV, microwave, refrigerator, etc. Second room’s air conditioning failed after one night. The third room was okay, but it had only one lamp and no lights that worked from the switch by the door. Key cards usually failed after a couple of uses and often the replacements didn’t work. The desk staff were helpful, but it seemed as if there were almost no maintenance people. It appears the company is letting the place run down. I will not return.
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The place needs an update ASAP.. very old AC… it did not smell clean.. smelled like was a smoking room.. I do not recommend… only if you really don’t have the money to stay in a little better place!
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
I needed the pool for physical therapy reasons, but the pool was closed. Nowhere on the website did it say that the pool was closed. If I had known, I would have chosen other lodging.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Quality Inn never again.

Mold. Mold. Dirty floor. Mold. Clogged sink.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Breakfast was not complete ...the room was open when we arrived. Tv remote was missing and was not replaced
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs but Wifi strength could use improvement. Thank you
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
My experience here was not terrible, but not the best. The bed was clean and comfortable, and that's what most mattered. However, the toilet seat had a sticky residue, the floor had large dead ants, the noise outside my door was unpleasant, the pool was not open (still fully covered), breakfast consisted of a checklist that was not followed, the front desk coffee machines were empty, etc. Poorly managed and unkempt. Does not live up to the "Quality" in its name.
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
The property itself didn’t feel safe!
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The front desk clerk Dollar Bill was awesome. He was quite welcoming and friendly. A nice welcome after a long day of travel.
Stayed 1 night in May 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The a/c and refrigerator were incredibly noising making it difficult to sleep. In addition opening the curtains meant that people could see into the room; there were no drapes that allow light in but that also kept prying eyes out. Most unsatisfactory experience.
Stayed 3 nights in May 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best I can say is that it had a roof; otherwise, it was a disgusting heel hole
Stayed 1 night in May 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Property condition & facilities are all old, unlike the web. There were a lot of stains left in the aisle, paper cups had fallen, the fence was covered with yellow tape, and it was not a comfortable stay. The room should be non-smoking, but it smelled of cigarettes.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Tv control not working,
Stayed 4 nights in Oct 2020
Verified

6/10 Okay

Thomas

Liked: Staff & service
We had a hard time finding the place. It is listed on Fordham Blvd. you can’t get to it from Fordham. I called the place & the desk clerk helped us get there, we had rode around about an hour..It’s off Legion Rd. Lots of construction going on up & down Fordham Rd. I like to stay on Fordham because it’s easy access to the UNC Hospital..
Stayed 1 night in Jul 2020

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