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La Casona que Encanta

Property class: 3.5

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Photo gallery for La Casona que Encanta

A corridor with stone walls, a tiled floor, and a ceiling light fixture.
A modern hotel room with a white bed, two yellow armchairs, a glass coffee table, and a geometric-patterned wall.
An outdoor dining area with multiple tables and chairs, large umbrellas, and a view of the cityscape.
A rooftop terrace with a view of a historic building and sunset.
A modern living room with a teal sofa, a small round table, and a painting on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Próspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Place, Zenea Garden
    ‪10 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪5 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (M)

A modern hotel room with a large bed, a nightstand, a wall-mounted air conditioner, and a geometric-patterned headboard.

Standard Room, 1 Queen Bed, Non Smoking (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern hotel room with a large bed, a vanity with a mirror, and a geometric-patterned wall.

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone, a wall-mounted air conditioner, and a bathroom with a mirror and sink.

Standard Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Double Beds, Non Smoking

A modern bedroom with a large bed, a smaller bed, and a desk.

Basic Double Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

A hotel room with two beds, a geometric-patterned wall, and a modern design.

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed, Non Smoking

A modern hotel room with a geometric-patterned headboard, a large bed with white linens, and a bedside table with a phone and remote controls.

Luxury Suite, 1 King Bed, Non Smoking

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

A modern hotel room with a grey sofa, a bed with white bedding, a geometric-patterned wall, and a small bedside table.

Junior Suite, Multiple Beds, Non Smoking

  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a white bed, two yellow armchairs, a glass coffee table, and a geometric-patterned wall.

Junior Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite La Casona

A bedroom with a bed, a TV mounted on the wall, and a staircase leading to another room.

Suite La Casona

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, La Casona que Encanta is a leisurely stroll from popular sights such as Plaza de Armas and Templo y Convento de la Santa Cruz. Each of the 18 rooms at this 3.5-star hotel includes a Smart TV, a TV, and free tea bags/instant coffee.

What's nearby

  • Plaza de Armas - 10 min walk - 0.6 miles
  • Zenea Garden - 10 min walk - 0.6 miles
  • Templo y Convento de la Santa Cruz - 14 min walk - 0.8 miles
  • Alameda Hidalgo Park - 19 min walk - 1.0 mile
  • Aqueduct of Santiago de Querétaro - 5 min drive - 1.0 mile

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Diktatur Universidad - ‬5 min walk
  • ‪Churros Corregidora - ‬4 min walk
  • ‪Los Compadres - ‬4 min walk
  • ‪La Encrucijada Rock - ‬5 min walk
  • ‪Falafel Express - ‬4 min walk

About this property

La Casona que Encanta

Guests of La Casona que Encanta enjoy free WiFi in public areas, a seasonal outdoor pool, and a terrace. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. This hotel also has a communal living room.
32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free local calls, safes, and free tea bags/instant coffee.
Recreational amenities at the hotel include a seasonal outdoor pool.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,002 reviews
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Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Things to do

  • Art gallery
  • Books
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 01220140227

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Andy Hotel Queretaro
Andy Queretaro
Hotel The Andy Queretaro
Queretaro The Andy Hotel
The Andy Queretaro
Andy Hotel
Andy
Hotel The Andy

Frequently asked questions

Is a free cancellation option available at La Casona que Encanta?

La Casona que Encanta offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at La Casona que Encanta?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at La Casona que Encanta on Nov 1, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to La Casona que Encanta?

This hotel is situated in Downtown Querétaro within a 10-minute walk of Plaza de Armas, Zenea Garden, and Casa de la Zacatecana Museum. You'll also find Teatro de la Ciudad and Alameda Hidalgo Park less than a mile away.

Is there parking available at La Casona que Encanta?

Yes, though parking is available on request.

Does La Casona que Encanta have a casino at the property?

No, La Casona que Encanta doesn't have a casino.

Will I find an indoor pool at La Casona que Encanta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from January until December.

What amenities will couples enjoy at La Casona que Encanta?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and a rainfall showerhead.

Does La Casona que Encanta have a hot tub?

No, there isn't a spa tub at this hotel.

Does La Casona que Encanta have a restaurant that serves breakfast?

No, La Casona que Encanta doesn't have a restaurant that serves breakfast.

Will La Casona que Encanta allow pets to stay for free?

No, pets and service animals aren't allowed at La Casona que Encanta.

Does La Casona que Encanta have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to La Casona que Encanta?

The closest major airport to La Casona que Encanta is Queretaro Intl. Airport (QRO), which is 21.1 mi away (39 minutes by car).

Are there rooms with balconies at La Casona que Encanta?

No, you won't find guestrooms with balconies at La Casona que Encanta.

La Casona que Encanta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 334 reviews
Rating 8 - Good. 61 out of 334 reviews
Rating 6 - Okay. 22 out of 334 reviews
Rating 4 - Poor. 10 out of 334 reviews
Rating 2 - Terrible. 3 out of 334 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay for the past 7 days and would absolutely stay again. The staff was very kind and accommodating, the room was cleaned impeccably every day and the mornnng breakfast sandwiches and coffee were great. It’s also a nice and safe location.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, close to the center. Very quiet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean the staff is amazing, we love Lorena and Marisol. 5 minutes walking distance from Plaza de Armas and restaurantes and beautiful churches. The only bad thing was the breakfast, super limited.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent customer services, clean, safe area
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing very great service from desk excellent personality and super profesional
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The personnel was awesome, kind, helpful. What we did not enjoy was the lack of internet and for this reason tv was down too. It was raining and when we arrived to the hotel in two different occasions the front door was locked and had to wait several minutes to let them in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and customer service, hotel is in the middle of historic downtown.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our hosts were unbelievable. Lorena and Gerardo did so much to make our stay memorable. Thanks to them we will remember our visit to Queretaro
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay when in Querétaro.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I'm really like calm place ,AND the people work there ware so kind AND understand, thats for y'all guys see you next year
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property we had a wonderful time.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and modern and close to shops and restaurants. Im not a fan of hot tubs so I didn't use it.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close place to the historic downtown
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Andy was great. Staff was very nice, always around, and helpful when needed. Will stay here again next time I’m in QRO!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like always, a great place to stay in Queretaro
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Andy Hotel
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, accommodations and location. Always our go to hotel when we want to spend the night in centro.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The hotel is close to everything. The room was very spacious and clean.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Bear in mind there is no parking, however, there is a public parking business not that far away. Unfortunately, the Internet and the TV were not working. Probably the cable company had some issues. We requested a late check-out, and the lady at the front desk was not flexible. In short the hotel is ok , well located. I still recommend it. Definitly they need to improve and get the personnel better trained.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice rooms. Great location. Attentive staff. Clean. Recommended.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean and well located. Ideal if looking for a good price for just a room… No coffee, no food.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, definitely would visit again.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place.

We liked the location and the staff were very nice. The room was clean and the bed was comfortable and the AC worked great.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect place to stay for the night. It was quiet and easy walk to centro historica.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid affordable hotel in an excellent location. The hotel staff are friendly and helpful.
Stayed 1 night in Jun 2024