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Hotel Criol

3.5 star property
Hotel in Querétaro with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Criol

Terrace/patio
Front of property - evening/night
Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk
Exterior detail
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, individually decorated, desk

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama queen

9.2 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | Premium bedding, in-room safe, individually decorated, desk

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Criol is next to Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. This 24-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Maruca - ‬2 min walk
  • ‪Mulhouse Crepes & Coffee - ‬1 min walk

About this property

Hotel Criol

Hotel in Querétaro with a 24-hour front desk and an outdoor pool
Hotel Criol features an outdoor pool, free WiFi in public areas, and a business center. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for MXN 800 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, express check-out, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Is a free cancellation option available at Hotel Criol?

Hotel Criol provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Criol?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Criol on Dec 25, 2025 start from $100.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Criol?

This hotel is situated in Downtown Querétaro, just steps from Plaza de Armas and Ignacio Mena Rosales House of Culture, and within a short walk of Zenea Garden. You'll also find Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro less than a mile away.

Is parking available on site at Hotel Criol?

No, there isn't parking available at the hotel.

Does Hotel Criol feature a casino on the premises?

No, Hotel Criol doesn't have a casino.

Will I find an indoor pool at Hotel Criol?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Criol good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a restaurant.

Are there hot tubs at Hotel Criol?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Criol have a restaurant that serves breakfast?

Yes, Hotel Criol serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Criol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Criol.

Does Hotel Criol have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Criol?

The closest major airport to Hotel Criol is Queretaro Intl. Airport (QRO), which is 20.8 mi away (38 minutes by car).

Can I book a room with a balcony at Hotel Criol?

Yes, some guestrooms at Hotel Criol offer a patio.

Reviews

Hotel Criol Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 743 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

Reviews

10/10 Excellent

Agustina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff super friendly and accommodating to my need. We will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Stayed 3 nights in Jul 2025

8/10 Good

Griselda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, great area, clean, staff very welcoming. My room was in the ground level and you could hear everything including conversations in the lobby. I would return and request another room further away from the entrance
Stayed 1 night in Jul 2025

10/10 Excellent

MARCELA

Stayed 2 nights in Jul 2025

10/10 Excellent

James, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location just a short 5 minute walk from the main square.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony, Fort Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Buen Sitio
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Stayed 1 night in May 2025

10/10 Excellent

MARISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were assigned room four which is next to the service room. The staff starts working very early in the morning, I could hear every single noise coming out from the service room, and the staff walking around. On the good side, beds are very comfortable and the room very spacious. I would stay at the hotel again, but not in room four.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The architect style and the relaxing areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Kjell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Stayed 1 night in Jun 2025

8/10 Good

Hayley

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Hilda

Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ziad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant & clean. Good service. Great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, close to multiple dining options. Nice room, no mini refrigerator though. Easy Uber access. Very hard mattress.
Stayed 4 nights in Apr 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025

10/10 Excellent

Jacqlene Nicole Barsich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern, quiet and well kept. Their staff was beyond kind and helpful (no fork delivered with your food via uber eats? No problem - they came to my rescue). Weekend brunch was lovely, and loved having someone at the front desk at all hours.
Stayed 4 nights in May 2025

4/10 Poor

Almazan Morales

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Elba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025

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