Hilton Queretaro

Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Enjoy a drink at the multi-tiered bar with a variety of seating options.

Enjoy a panoramic city view from the comfort of this room, featuring a large window and stylish seating area.

Relax in our inviting lobby, featuring a circular seating area and a lush planter with a tree and flowers.

Relax in a cozy circular seating area surrounded by plush seating and a central tree planter.

Dine al fresco under a charming pergola with scenic city views.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pool
Pet friendly
Breakfast available
Room service
Parking included

Explore the area

Anillo Vial II Fray Junípero Serra 1500, Colonia Arboledas, Querétaro, QUE, 76140

Aqueduct of Santiago de Querétaro
‪4 min drive‬
Josefa Ortiz de Domínguez Auditorium
‪5 min drive‬
Corregidora Stadium
‪6 min drive‬
Querétaro, Querétaro (QRO-Querétaro Intl.)
‪28 min drive‬

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Room options

Presidential Suite, 1 Bedroom

1184 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Exceptional

581 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

581 sq ft
Sleeps 2
1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

Exceptional

538 sq ft
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

560 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Querétaro

Hilton Queretaro places you within 3 miles (5 km) of popular attractions like Aqueduct of Santiago de Querétaro and Paseo Querétaro Shopping Center. This 139-room, 4.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

Aqueduct of Santiago de Querétaro - 4 min drive - 2.4 miles
Paseo Querétaro Shopping Center - 5 min drive - 3.3 miles
Josefa Ortiz de Domínguez Auditorium - 5 min drive - 3.1 miles
Corregidora Stadium - 6 min drive - 4.0 miles
Querétaro Convention Center - 9 min drive - 6.1 miles

Getting around

Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

‪Tacos el Pata - ‬18 min walk
‪Chili's - ‬20 min walk
‪La Parilla Leonesa - ‬15 min walk
‪Starbucks - ‬3 min drive
‪Los Bisquets Obregon - ‬19 min walk

About this property

Hilton Queretaro

Luxury hotel with 2 restaurants and bars

Hilton Queretaro features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.

65-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities. Change of towels is available on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Relax in style with comfortable seating and a central bar area.

Pool
Hot Tub
Pet friendly
Parking included

$205 nightly

Aug 1 - Aug 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: MXN 349 for adults and MXN 150 for children
2 bars/lounges
2 restaurants
Couples/private dining
Snack bar/deli

Restaurants on site

Restaurante Terraza
Thandi

Things to do

24-hour gym
Children's pool
Outdoor pool

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
7 meeting rooms
Computer station
Conference center (120,298 square feet of space)
Coworking space

Outdoors

Free pool cabanas
Pool loungers
Pool umbrellas
Terrace

Spa

Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Area rugs in public areas
Braille/raised signage
Elevator
Smooth flooring in public areas
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
9 floors
At least 10% of profits reinvested in community and sustainability
Banquet hall
Built in 2010
No plastic drinking straws
Reception hall
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets

Bathroom

Hair dryer
Private bathroom
Separate bathtub and shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

65-inch TV with cable channels
Streaming services

Food and drink

Champagne service
Limited room service
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Electrical adapters
Free local calls
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 6 2025 to November 5 2025 (completion date subject to change). The following areas are affected:

Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 1000 per pet, per week
Dogs and cats only
1 total (46 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for MXN 400 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately MXN 349 for adults and MXN 150 for children
Pet fee: MXN 1000 per pet, per week
Service animals are exempt from fees
Rollaway bed fee: MXN 400 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Check-in: 3:00 PM—-noon
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Queretaro

Crowne Plaza Queretaro

Crowne Plaza Queretaro Diamante Hotel Queretaro

Crowne Plaza Queretaro Hotel

Frequently asked questions

Is a free cancellation option available at Hilton Queretaro?

Hilton Queretaro offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Queretaro?

As of Jul 31, 2025, prices found for a 1-night stay for 2 adults at Hilton Queretaro on Aug 10, 2025 start from $140.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Queretaro?

This hotel is located in Querétaro within a short 18-minute walk of Plaza Boulevares Shopping Mall. You'll also find Aqueduct of Santiago de Querétaro and Josefa Ortiz de Domínguez Auditorium within a short drive.

Is parking available on site at Hilton Queretaro?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hilton Queretaro?

Spa services at the hotel include mani/pedis.

Does Hilton Queretaro include a casino at the property?

No, Hilton Queretaro doesn't have a casino.

Is there an indoor pool at Hilton Queretaro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hilton Queretaro?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and 2 bars.

Are there hot tubs at Hilton Queretaro?

No, this hotel doesn't have a spa tub.

Does Hilton Queretaro have a restaurant with a breakfast menu?

Yes, Hilton Queretaro has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hilton Queretaro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Queretaro for a fee of MXN 1000 per pet, per week. The property also provides food and water bowls.

Are there connecting rooms at Hilton Queretaro?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Queretaro?

The closest major airport to Hilton Queretaro is Queretaro Intl. Airport (QRO), which is 18.5 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Hilton Queretaro?

No, there aren't any guestrooms with balconies at Hilton Queretaro.

Does Hilton Queretaro have a wedding venue on site?

Take advantage of the wedding venue at Hilton Queretaro if you plan to say "I do" during your trip.

Hilton Queretaro Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

XAVIER

Traveled with family

Apr 30, 2025

Liked: Amenities

The hotel charged for two items that they lost. They concluded that I took them.

Stayed 4 nights in Apr 2025

10/10 Excellent

aicardo

Traveled with group, Business traveler

Apr 5, 2025

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Traveled with family

Dec 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Muy limpio el cuarto, excellence vista y excelente servicio

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Nov 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Traveled with family

Oct 14, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When I communicated with the hotel about my issues. The individual did not care in the least. He offered no substantial help of any kind. I will make sure to tell everyone I can to never stY there.

Stayed 1 night in Oct 2024

8/10 Good

Juan

Business traveler

May 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

2/10 Terrible

Jesus

May 17, 2024

Stayed 1 night in May 2024

2/10 Terrible

Jesus

May 17, 2024

Very disappointed with the hotel, unfortunately my husband became ill were we couldn’t make it to our reservation. I called the hotel directly to at least change the dates and they denied and charged us the stay, even though I explain the situation and had Expedia call aswell. Very disappointing. I understand their are rules and restrictions but their are case by case when you can provide proof of the situation

Stayed 1 night in May 2024

8/10 Good

Audiel

Apr 25, 2024

Stayed 1 night in Apr 2024

2/10 Terrible

Victor

Business traveler

Apr 12, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

The property is under operator transaction, that is, it is going to become Hilton Hotels, but ALL AREAS are being remodeled, the dust is terrible, it is only fair that I mention that it is being remodeled and the guest decides if they want to take the room with them. risks of discomfort

Stayed 3 nights in Apr 2024

2/10 Terrible

Roberto Calixto

Traveled with family

Apr 2, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel en remodelación, mucho ruido, polvo, te sientes inseguro

Stayed 2 nights in Mar 2024

6/10 Okay

Kelly

Traveled with family

Feb 25, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Pros: The rooms are large, clean, and comfortable. The view is spectacular. Neutral: The breakfast was average. No labeling and very few options for people with allergies. Cons: The property was under renovation so the lobby and all common areas were either off limits or full of dust and construction equipment. The noise of the renovations was very loud, lasting until 10:30PM one night. The staff were not apologetic at all. When the renovations are done and Hilton takes over the hotel management, it should be a terrific hotel. Special thanks to Expedia customer service for contacting the property about the renovations and advocating for me as their customer.

2/10 Terrible

Edward

Traveled with family

Feb 25, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I found bed bugs in my bed

Stayed 2 nights in Feb 2024

8/10 Good

Pedro, WESTON

Business traveler, Traveled with family

Feb 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place with limited limited transportation options, but good place to stay

Stayed 2 nights in Feb 2024

8/10 Good

Luz Maria

Business traveler

Feb 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2024

2/10 Terrible

aldo

Feb 11, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel in Queretaro

I recently had the unfortunate experience of staying at a hotel that ranks as the worst I've ever encountered. The room's condition was appalling – upon entering, I was greeted by leftover toilet paper on the floor, a broken soap stand in the shower, and a mattress so uncomfortable it was impossible to ignore. The room was permeated by a persistent cooking odor, as if someone had been preparing food in it all day, further compounded by an air conditioning unit that buzzed and whirred throughout the night, disrupting any chance of peaceful rest. Beyond the room's physical shortcomings, the service, or rather the lack of it, was equally disappointing. I have never encountered such a stark absence of hospitality and care during my extensive travels to Querétaro – having stayed in various hotels on more than 20 occasions. The severity of these issues compelled me to cut my planned six-night stay short, leaving after just one night. In an utterly unfair situation, I was forced to pay for an additional night simply to expedite my departure. This financial penalty added insult to injury, cementing my decision never to return. For those considering a visit to Querétaro, I implore you to seek accommodation elsewhere. The city boasts many superior hotels that promise a more pleasant and hassle-free stay. Please, do yourself a favor and avoid this hotel at all costs.

Stayed 6 nights in Feb 2024

8/10 Good

Julien, Miami

Business traveler

Feb 9, 2024

Liked: Cleanliness, staff & service

The rooms are older, but I like that. The staff was nice. Spacious and comfortable. The entrance is not well marked as it is right on a 2 way road and another hotel next door. They could advise that they are under renovations because the entrance in the hall is cut off and they still charge full price.

Stayed 1 night in Feb 2024