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Hôtel Plaza Québec par JARO

4.0 star property

Choose dates to view prices

Photo gallery for Hôtel Plaza Québec par JARO

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Staircase
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Place, Laurier Quebec
    ‪10 min walk‬
  • Place, Laval University Hospital
    ‪12 min walk‬
  • Place, Place Sainte-Foy
    ‪15 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace-Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace-Disability Access

  • Sleeps 4

View all photos for Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed-Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed-Disability Access

  • Sleeps 4

View all photos for Interior Balcony Signature Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4

View all photos for Interior Terrace Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Pink Premium Suite,1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite,1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for White Premium Suite,1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite,1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

  • Sleeps 4

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(197 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(91 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(139 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hôtel Plaza Québec par JARO is a leisurely stroll from popular sights such as Laurier Quebec and Laval University Hospital. This 4-star hotel has 233 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laurier Quebec - 10 min walk - 0.6 miles
  • Laval University Hospital - 12 min walk - 0.7 miles
  • Place Sainte-Foy - 15 min walk - 0.8 miles
  • Aquarium of Quebec - 3 min drive - 1.4 miles
  • Laval University - 3 min drive - 1.2 miles

Getting around

  • Quebec Sainte-Foy Station - 5 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬17 min walk
  • ‪Cosmos Café - ‬8 min walk
  • ‪La Piazzetta Saint-Louis - ‬3 min drive
  • ‪Kimono Sushi Bar - ‬11 min walk

About this property

Hôtel Plaza Québec par JARO

Guests staying at Hôtel Plaza Québec par JARO enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and express check-out.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Indoor pool
Hôtel Québec Inn par JARO
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Hot tub
  • Spa
  • Parking included
8.2 out of 10, Very Good, 2,176 reviews
$93 nightly
The price is $111
Apr 8 - Apr 9
Total with taxes and fees
Hôtel Québec Inn par JARO

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.0 per day
  • Cribs/infant beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 2026-11-30, 027462

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Frequently asked questions

Are free cancellation options available at Hôtel Plaza Québec par JARO?

Hôtel Plaza Québec par JARO offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hôtel Plaza Québec par JARO?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hôtel Plaza Québec par JARO on Apr 8, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hôtel Plaza Québec par JARO?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 10-minute walk of Laurier Quebec and also 17 minutes on foot from Place Sainte-Foy. You'll also find Aquarium of Quebec and Saint Lawrence River within a short drive.

Will I be able to park at Hôtel Plaza Québec par JARO?

Yes, self parking is offered for free at the hotel and long-term parking is available for a surcharge. Accessible parking is also available for guests.

Is a spa located at Hôtel Plaza Québec par JARO?

Spa services at the hotel include massages, mani/pedis, and facials.

Does Hôtel Plaza Québec par JARO have a casino at the property?

No, Hôtel Plaza Québec par JARO doesn't have a casino.

Will I find an indoor pool at Hôtel Plaza Québec par JARO?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hôtel Plaza Québec par JARO good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Hôtel Plaza Québec par JARO?

Yes, this hotel has a spa tub.

Does Hôtel Plaza Québec par JARO have a restaurant with a breakfast menu?

Yes, Hôtel Plaza Québec par JARO serves an English breakfast for a surcharge each morning at Ginger Pub-Grill-Lounge.

Will Hôtel Plaza Québec par JARO allow pets to stay for free?

No, pets aren't allowed at Hôtel Plaza Québec par JARO though service animals are welcome.

Are there connecting rooms at Hôtel Plaza Québec par JARO?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hôtel Plaza Québec par JARO?

The closest major airport to Hôtel Plaza Québec par JARO is Quebec City Jean Lesage Intl. Airport (YQB), which is 6.1 mi away (11 minutes by car).

Are there rooms with balconies at Hôtel Plaza Québec par JARO?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does Hôtel Plaza Québec par JARO have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Plaza Québec par JARO.

Hôtel Plaza Québec par JARO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1453 out of 3119 reviews
Rating 8 - Good. 900 out of 3119 reviews
Rating 6 - Okay. 445 out of 3119 reviews
Rating 4 - Poor. 180 out of 3119 reviews
Rating 2 - Terrible. 141 out of 3119 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great amenities. Modern and clean rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super good We really enjoyed our stay Specially for those who has kids, it’s a great choice
Stayed 2 nights in Dec 2025

4/10 Poor

Sandra

Disliked: Cleanliness
Room cleanliness could have been better. Staff was good but hotel needs a lot of maintenance and cleaning.
Stayed 2 nights in Dec 2025

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only got our room ready at 6h30PM.
Stayed 1 night in Jan 2026

4/10 Poor

EDWIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL-Parking was very limited. We found ourselves parking at the adjacent lot pretty much daily. The coffee pot and refrigerator were not working. Complained to the hotel Check in staff that my mother n law insulin froze overnight and we had to throw it out. was told a manager would call me back to discuss possible refund or credit and have not heard back. The hotel has one restaurant. Were told by the check-in staff that reservations to eat at the hotel must always need to be made. Made reservation for 7pm. We were sat down right away, the waiter showed up 35min later, and food took another 1hr and 15mins later. Asked for a medium burger and received a well-done burger. I complained to the waiter. He stated Quebec had a law against uncooked red meat- this was confirmed by the manager. I decided to have a chicken burger instead; it took an additional 45min for my chicken burger to arrive, and only because I threatened to leave! I complained to the restaurant manager about the length it took for the full service, and that although I paid the bill, I should have received some type of courtesy credit, and after a back and forth, she gave us two breakfast vouchers. Would not stay here again!
Stayed 3 nights in Dec 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diffre
Stayed 3 nights in Dec 2025

6/10 Okay

Jean-François

Hôtel qui vieillit un peu mal… Bon service en général par contre 👍, très mal insonorisé et beaucoup d’enfants sur place (c’est un peu leurs vocation donc normal je crois) Mais si vous voulez la tranquillité je vous suggère le Linhberg pas très loin de la !
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

6/10 Okay

Marianne

Traveled with family
Liked: Cleanliness
The hotel is decent but most of it is on the dingy side. We went there a few years ago and nothing has been updated since. You can see signs of poor upkeep everywhere.
Stayed 1 night in Dec 2025

6/10 Okay

Charles

Disliked: Cleanliness
Socks in elevator. It is not the hotel but the people at the hotel were
Stayed 2 nights in Dec 2025

8/10 Good

whitney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Very friendly and helpful. We had a garden view/balcony which was great. FYI for anyone with young ones the noise level in the room is not quiet. While we didn't mind having late night music If had my my small child with me it would not work for us. The beds while new, were extremely firm and uncomfortable but that's my opinion.
Stayed 2 nights in Jan 2026

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait. Merci
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Pejman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel with friendly staff, too many clients but still great service.
Stayed 3 nights in Dec 2025

4/10 Poor

Jake

Traveled with family
Took 45 minutes to check in . Room was dirty Breakfast was 100$ for a buffet
Stayed 1 night in Dec 2025

8/10 Good

Raphaël

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Samar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice for families
Stayed 1 night in Dec 2025

2/10 Terrible

nathaniel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a filthy and very unclean. Stayed there for three days over the Christmas holidays never had our room refreshed or clean the entire time. The entire facility was disgusting and the rooms were full of mold. Not a safe environment to stay. Hot tub and pool area was overcrowded and absolutely abhorrent to look at. Just plain filthy! Would never recommend this facility or hotel chain.
Stayed 3 nights in Dec 2025

4/10 Poor

Hector

Traveled with family
Disliked: Cleanliness, staff & service
Everything was wrong! There was never a manager available, nor at the restaurant, nor the front desk. We checked into our room, and there were room service plates from previous guests, by the door. They stayed there for day and a half. No towels at swimming pool at all, but all baskets on every floor full!etc. will never stay there again. At the restaurant, the day i arrived, ordered a stake medium well and cane out in 3 minutes!! Impossible!! Bartender was rude and useless!! Again manager was nowhere to be found that night nor next day. I didn’t understand the decor at all. Didn’t know if the hotel was to go with my family or with an affair. Poor maintenance of property. I can go on and on. But yeah, will not stay there again or recommend the hotel!!👎👎👎
Stayed 4 nights in Dec 2025

8/10 Good

WEI ZHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staffs were friendly, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the staff also. Restaurant in the hotel was amazing
Stayed 1 night in Dec 2025

2/10 Terrible

Marie-kim

Stayed 2 nights in Dec 2025

6/10 Okay

Ali

Traveled with family and small children
Liked: Staff & service
Breakfast was okay with limited options, It was better than nothing. There was no complimentary water also there no sauna onsite but it shows on their website! Room with balcony is very loud and rooms in general were not soundproof.
Stayed 2 nights in Dec 2025

8/10 Good

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Luis alberto

Stayed 2 nights in Dec 2025