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Hotel Charles-Alexandre - Par Aneyro

3.0 star property
Hotel in Québec City, steps from Grande Allée

Choose dates to view prices

Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Front of property
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande Allée
    ‪1 min walk‬
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Place, Château Frontenac
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • 2368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the neighborhood

Québec City

Located in Centre-Ville, Hotel Charles-Alexandre is adjacent to Grande Allée and within a 10-minute walk of other popular attractions like Plains of Abraham. This 23-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Grande Allée - 1 min walk - 0.0 miles
  • Plains of Abraham - 7 min walk - 0.4 miles
  • Quebec City Convention Center - 12 min walk - 0.7 miles
  • Château Frontenac - 3 min drive - 1.2 miles
  • Quebec Cruise Terminal - 4 min drive - 1.9 miles

Getting around

  • Quebec Palace Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Les Cousins - ‬5 min walk
  • ‪musette / Musette_cc - ‬1 min walk
  • ‪Café Olive - ‬3 min walk
  • ‪Café Smith Plaines D'abraham - ‬5 min walk
  • ‪Brulerie Rousseau - ‬3 min walk

About this property

Hotel Charles-Alexandre - Par Aneyro

Hotel in Québec City, steps from Grande Allée
Hotel Charles-Alexandre features free WiFi in public areas, express check-in, and express check-out. Self parking is offered for CAD 28.74 per night. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Additional amenities include free newspapers, a picnic area, and a hair salon.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Espresso makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • This property welcomes pets for CAD 28.74 per accommodation, per stay
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 10 and younger (only guests older than 10 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CAD 200 per stay

These are all of the charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 093155, 2025-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Charles-Alexandre?

Hotel Charles-Alexandre provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do near Hotel Charles-Alexandre?

This hotel is situated in Centre-Ville within a 10-minute walk of Grande Allée and Plains of Abraham. You'll also find Château Frontenac and Quebec Cruise Terminal within a short drive.

Will I be able to park at Hotel Charles-Alexandre?

Yes, uncovered parking is offered for CAD 28.74 per night. Though parking is limited, electric car charging is also available.

Does Hotel Charles-Alexandre feature a casino?

No, Hotel Charles-Alexandre doesn't have a casino.

Is there an indoor pool at Hotel Charles-Alexandre?

No, there is no indoor pool at this hotel.

Is Hotel Charles-Alexandre good for couples?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as a garden and a hair salon.

Are there hot tubs at Hotel Charles-Alexandre?

No, this hotel doesn't have a spa tub.

Does Hotel Charles-Alexandre have a restaurant that serves breakfast?

No, Hotel Charles-Alexandre doesn't have a restaurant that serves breakfast.

Does Hotel Charles-Alexandre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Charles-Alexandre for a fee of CAD 28.74 per accommodation, per stay.

Are there connecting rooms at Hotel Charles-Alexandre?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Charles-Alexandre?

The closest major airport to Hotel Charles-Alexandre is Quebec City Jean Lesage Intl. Airport (YQB), which is 9.1 mi away (18 minutes by car).

Can I book a room with a balcony at Hotel Charles-Alexandre?

No, there aren't any guestrooms with balconies at Hotel Charles-Alexandre.

Reviews

Hotel Charles-Alexandre - Par Aneyro Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 228 out of 453 reviews
Rating 8 - Good. 164 out of 453 reviews
Rating 6 - Okay. 36 out of 453 reviews
Rating 4 - Poor. 15 out of 453 reviews
Rating 2 - Terrible. 10 out of 453 reviews

Reviews

10/10 Excellent

Ereny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hamant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Charles-Alexandre Stay

Very spacious and clean. Great location as it is close to the Plains of Abraham and old Quebec City and restaurants. Just had some issues as check in and doors use only digital keys which did not work all the time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities
Tout à fait recommendable
Stayed 1 night in Jul 2025

10/10 Excellent

daria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The place was clean, spacious, and full of character. Easy check-in with digital keys and everything was well organized. The quiet neighborhood was perfect for walks, and there’s a park nearby for the dog. Walking distance to restaurants, coffee shops, and groceries. Easy parking and close to the highway. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alexandra

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The A/C was not working at all. We called the front desk few times, but unfortunately nothing. We asked for a fan as sleeping with the windows open was not possible as it was too noisy, but never got the fan. A bit disappointed.. Despite everything, the room was very clean.
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Dieppe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ok property. Well situated and well priced if you are looking for a place to sleep while enjoying the old Quebec area (just a quick walk away). Parking was an issue as it was during the summer festival in Quebec. At $25 for reserved parking spot that was occupied, and ended up in another spot and got boxed in (likely by festival attendee). Just ok.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very steep stairs. Otherwise very good.
Stayed 3 nights in Jun 2025

4/10 Poor

Jonah

Traveled with family
Disliked: Amenities
The virtual keys were not convenient at all, the coffee was not stocked, and there were not enough towels for our room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Annie

Traveled with partner
Everything
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was spotless and the communications were easy. Very responsive in finding solution to questions. I liked the self check in and the proximity to downtown.
Stayed 2 nights in Jul 2025

2/10 Terrible

Radhika

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was an unexpected and a terrible experience on my arrival with my family of four at the property in the evening. The room was not ready and there was no housekeeping done. I reported this to the helpdesk agents. They suggested some other accommodation in the vicinity as it was last minute and they could not find an alternative for us. If the agents gave up, you can imagine what we had to go through calling and checking when our mobile phones were almost discharged after driving for 10 hours from Toronto. It was terrible - new city, new language, no contacts and left stranded in spite of booking three weeks prior and receiving confirmation emails, uptil the day of arrival, from the Hotel. I had to book an alternative hotel, on my own, at double the rate. Hope, nobody has to go through this ordeal. It has been one week since I emailed the property team and I have yet to hear back from them.
Beds not made
Unkempt beds
Used dishes in the room
Garbage bag in the room
Stayed 2 nights in Jun 2025

4/10 Poor

yafa

Stayed 3 nights in Jun 2025

8/10 Good

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could use a remodel. Other than that all good.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, très bien adaptée pour un couple avec jeune enfant! Voisins du haut bruyant.
Stayed 1 night in Jun 2025

10/10 Excellent

Ines

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discover Quebec !

Location was perfect and super clean. It was very easy to get hold of people and everyone was very friendly. Very quiet. Will stay again next time.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location! Home away from home...

It was a perfect location for us! The property felt like an old school boarding house with laundry, a kitchen area (microwave & toaster oven), cozy entryway, and the ice and filtered water machines were fantastic! The onsite parking was tight (spots 9 and 10) so I'd ask not to be assigned there; and we couldn't figure out how to turn the a/c up higher so the room was a bit stuffy (pretty humid weather when we were there) but not unbearable. The staff were SUPER nice and helpful so A+ on customer service. We would definitely stay here again and look forward to returning.
Stayed 2 nights in Jun 2025

8/10 Good

Hailey

Stayed 2 nights in Jun 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location. Lol 34 stairs to reach bedrooms!@@
Stayed 4 nights in Jun 2025

10/10 Excellent

man

Stayed 2 nights in Jun 2025

2/10 Terrible

raissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

yasmin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The room was extremely small. Cannot even walk properly. The shower stall was super tiny. They charged us more than quotes by Hotels.com and I am following up since 10 days for the receipt breakup and they are just not sending it. I had pay at property so they are obliged to give me the receipt.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean , walkable , easy access at checkin , close to everything
Stayed 1 night in May 2025