Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with a sauna, a short walk to Grande Allée

Choose dates to view prices

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail
Property preview
Front of property
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym

Explore the area

View in a map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Place, Quebec City Convention Center
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪12 min walk‬
  • Place, Quebec Cruise Terminal
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(149 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(76 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(63 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.4 out of 10
Exceptional
(3 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(16 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(38 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

9.4 out of 10
Exceptional
(29 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(28 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(48 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite with Panoramic City View, 1 King bed

8.0 out of 10
Very good
(5 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(54 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Québec City

Located in Old Quebec, Hôtel Palace Royal Centre-Ville par JARO is within a 5-minute walk of Quebec City Convention Center and within 15 minutes of other popular attractions like Château Frontenac. This 234-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.2 miles
  • Quebec City Town Hall - 8 min walk - 0.5 miles
  • Château Frontenac - 12 min walk - 0.7 miles
  • Quartier Petit Champlain - 12 min walk - 0.7 miles
  • Quebec Cruise Terminal - 17 min walk - 0.9 miles

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Cabu - ‬5 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk
  • ‪Bar Le Drague - ‬3 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Hotel with a sauna, a short walk to Grande Allée
Guests of Hôtel Palace Royal Centre-Ville par JARO have access to an indoor pool, a gym, and a sauna. Self parking is available for CAD 26 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per day
  • Cribs/infant beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 2025-11-30, 160705

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hôtel Palace Royal Centre-Ville par JARO?

Hôtel Palace Royal Centre-Ville par JARO offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on Nov 2, 2025 start from $113.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hôtel Palace Royal Centre-Ville par JARO?

This hotel is situated in Old Quebec within a 10-minute walk of Grande Allée and Quebec City Town Hall. You'll also find Château Frontenac and Quebec Cruise Terminal less than a mile away.

Will I be able to park at Hôtel Palace Royal Centre-Ville par JARO?

Yes, parking is offered for CAD 26 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hôtel Palace Royal Centre-Ville par JARO?

Spa services at the hotel include massages.

Does Hôtel Palace Royal Centre-Ville par JARO include a casino?

No, Hôtel Palace Royal Centre-Ville par JARO doesn't have a casino.

Is there an indoor pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hôtel Palace Royal Centre-Ville par JARO?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Hôtel Palace Royal Centre-Ville par JARO have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hôtel Palace Royal Centre-Ville par JARO feature a restaurant that includes a breakfast menu?

Yes, Hôtel Palace Royal Centre-Ville par JARO serves a full breakfast for a surcharge each morning at Beffroi Steak House.

Does Hôtel Palace Royal Centre-Ville par JARO allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Palace Royal Centre-Ville par JARO though service animals are welcome.

Are there connecting rooms at Hôtel Palace Royal Centre-Ville par JARO?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hôtel Palace Royal Centre-Ville par JARO?

The closest major airport to Hôtel Palace Royal Centre-Ville par JARO is Quebec City Jean Lesage Intl. Airport (YQB), which is 12.1 mi away (23 minutes by car).

Are there rooms with balconies at Hôtel Palace Royal Centre-Ville par JARO?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or courtyard views.

Does Hôtel Palace Royal Centre-Ville par JARO have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Palace Royal Centre-Ville par JARO.

Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1794 out of 3392 reviews
Rating 8 - Good. 982 out of 3392 reviews
Rating 6 - Okay. 361 out of 3392 reviews
Rating 4 - Poor. 151 out of 3392 reviews
Rating 2 - Terrible. 104 out of 3392 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to major attractions, good breakfast selection.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ilya

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully classy and cozy hotel with all amenities one can think of. Walking distance from the Old Town!
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Just came back from a 3 night stay with my husband and two children ages 3 and 4. Very convenient location just steps to the wall of old Quebec. Big hotel rooms. Kitchenette was very handy. Pool was very enjoyable. Would definitely stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, staff, the room, the vibe, and the restaurant
Stayed 2 nights in Jun 2025

8/10 Good

Renee, Cavan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, room comfort

Lacking in a couple areas

Outer bathroom light didnt work. Service man was promptly sent. He adjusted the bulb but the light randomly continued to not work throughout our stay. Lack of face cloths and hand towels. There were 3 of us in the room and only 1 hand towel and 2 face cloths. We requested more and got them but the next day they were exchanged for 2 again.
Stayed 6 nights in Jun 2025

8/10 Good

Michael Thomas

Liked: Cleanliness, amenities
Great place
Stayed 5 nights in Jun 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kanwardeep

Stayed 1 night in Jan 2022

10/10 Excellent

Yevgeniy

Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to a lot of restaurants, shopping, and entertainment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eddie, Colorado Springs

Stayed 2 nights in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, amenities
My car got scratched iintentionally so badly with a key nside the parking lot and I only noticed it when I get to put a gas on the gas station. I parked it properly within the space. So sad the parking lot is so dark and there were no cameras around
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Bien situé mais dispendieux pour la qualité.

Hôtels bien situé. Chambre spacieuse, propre mais vieillissante et démodé. Chambre quand même bien insonorisées. Dispendieux pour la qualité.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Amit

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

8/10 Good

Sophie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked the location, and the food at the restaurant was delicious! Staff were helpful and the pool area was so cool. Our room was very dusty but sheets looked clean and bed was comfortable
Stayed 1 night in May 2025

10/10 Excellent

GEORGE, Franklin

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay near everything Only thing is no outlet for phone by the bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! This was a very fun stay. The balcony room is a must. The parking garage was very stressful to navigate as it’s very narrow but that’s the only con we experienced.
Stayed 2 nights in Jun 2025

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Quebec City is a great walking experience
Stayed 3 nights in Jun 2025

6/10 Okay

Beth

Traveled with family
The hotel is good, the pool area being the showpiece. The bar made some good cocktails but their range was limited. Its 1 block away from Old Quebec city, so there's tons of shopping and dining to be had close by.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 6 nights in Jun 2025

8/10 Good

Harleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The palace royal does give ypu all the royal feeling and the ambience is amazing ✨
Stayed 3 nights in Jun 2025

8/10 Good

Anne

Traveled with family
Great location. Staff was friendly.
Stayed 1 night in Jun 2025

8/10 Good

Maria, Cartagena

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel near old quebec, parking lot and clean
Stayed 1 night in Jun 2025