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Hôtel Palace Royal

4.0 star property
Upscale eco-certified hotel, a short walk to Grande Allée

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Photo gallery for Hôtel Palace Royal

Interior detail
Indoor pool
Signature Room, 1 Queen bed and Sofa-bed | Living area | Flat-screen TV
Breakfast, lunch and dinner served
City View Family Suite, 2 Queen beds and Sofa-bed | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Popular LocationQuebec City Convention Center3 min walk
  • Popular LocationChâteau Frontenac12 min walk
  • Popular LocationQuebec Cruise Terminal17 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)21 min drive

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About the neighborhood

Québec City

Located in Old Quebec, Hôtel Palace Royal is within a 5-minute walk of Quebec City Convention Center and within 15 minutes of other popular attractions like Château Frontenac. This 234-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Quebec City Convention Center - 3 min walk
  • Parliament Building - 5 min walk
  • Château Frontenac - 12 min walk
  • Quartier Petit Champlain - 14 min walk
  • Quebec Cruise Terminal - 17 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB): 22-min drive, 13.7 mi/22.1 km.

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Brulerie Saint-Jean - ‬1 min walk

About this property

Hôtel Palace Royal

Upscale eco-certified hotel, a short walk to Grande Allée
Guests of Hôtel Palace Royal have access to an indoor pool, a gym, and a sauna. Self parking is available for CAD 26 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, conference space, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per day
  • Cribs/infant beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 2024-11-30, 160705

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 160705
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hôtel Palace Royal?

Hôtel Palace Royal offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Palace Royal?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on Aug 25, 2024 start from $172.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hôtel Palace Royal?

This hotel is situated in Old Quebec within a 10-minute walk of Grande Allée and Quebec City Town Hall. You'll also find Château Frontenac and Quebec Cruise Terminal less than a mile away.

Will I be able to park at Hôtel Palace Royal?

Yes, parking is offered for CAD 26 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hôtel Palace Royal?

Spa services at the hotel include massages.

Does Hôtel Palace Royal include a casino?

No, Hôtel Palace Royal doesn't have a casino.

Is there an indoor pool at Hôtel Palace Royal?

Yes, this hotel has an indoor pool along with a spa tub.

Is Hôtel Palace Royal good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Hôtel Palace Royal have a hot tub?

Yes, this hotel has a spa tub.

Does Hôtel Palace Royal feature a restaurant that includes a breakfast menu?

Yes, Hôtel Palace Royal serves a full breakfast for a surcharge each morning at Beffroi Steak House.

Does Hôtel Palace Royal allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Palace Royal though service animals are welcome.

Does Hôtel Palace Royal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hôtel Palace Royal?

The closest major airport to Hôtel Palace Royal is Quebec City Jean Lesage Intl. Airport (YQB), which is 13.7 mi away (22 minutes by car).

Can I book a room with a balcony at Hôtel Palace Royal?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or courtyard views.

Does Hôtel Palace Royal have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Palace Royal.

Hôtel Palace Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1196 out of 2407 reviews" "
Rating 8 - Good. 710 out of 2407 reviews" "
Rating 6 - Okay. 288 out of 2407 reviews" "
Rating 4 - Poor. 132 out of 2407 reviews" "
Rating 2 - Terrible. 81 out of 2407 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place. Room was clean, beds were comfortable. Room balconies were tight but usable and relaxing. Gym facility was sub par, but worked. Out dated equipment but got by. Elevators were horribly slow (only 2/3 working) and it stopped on every floor due to the amount of guests. The breakfast was way overpriced however, not a big deal though because local restaurants had better options.
Stayed 5 nights in Jul 2024

8/10 Good

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is average hotel. Nothing special. Changing sheets only after third night of stay. Location is very convenient, very close to old city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, amenities
Staff are very courteous and helpful and gorgeous balcony with nice room
Stayed 2 nights in Jul 2024

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location next to lots of restaurants, shopping, pubs, bakeries and ice cream shops!
Stayed 2 nights in Jun 2024

10/10 Excellent

EDEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great at the heart of the city. We took the Hop on/off bus which was across the street and so convenient to get around. Our room was spacious with a living room area separate from the bedroom. The hotel is beautiful and we liked the balcony overlooking the pool area but the pool itself had murky waters so we didnt try it. Overall we loved our stay here and highly recommend it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Stayed 4 nights in Jun 2024

10/10 Excellent

Teresa

Stayed 5 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is good. Hot tub jets are weak. Elevators are fast. Staff is great, very polite,, very helpfull in every way. Early Check in was a charm, room was ready at noon and we were cheerfully handed our room keys.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very well located near top attractions and shops, comfy beds
Stayed 1 night in Apr 2024

10/10 Excellent

KATIA

Stayed 1 night in Apr 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our stay. The amenities, especially the pool, were fantastic! Our inside balcony overlooking the pool was a lot of fun, and two nights of our stay included live music, which was a nice touch. The hotel was perfectly situated to the historic district.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. The room was clean and staff friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with gracious staff. Wonderful location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

ERNESTO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Stayed 1 night in Apr 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, convenient parking
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, easy parking & plenty of interesting sights, shopping and dining nearby. All the staff superb, both the hotel and restaurant. Thanks
Stayed 2 nights in Apr 2024