Hôtel Palace Royal

4.0 star property
Hotel with a sauna, a short walk to Grande Allée

Choose dates to view prices

Photo gallery for Hôtel Palace Royal

Interior detail
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Quebec City Convention Center
    ‪3 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪17 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

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Room options

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(64 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(121 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(54 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(45 reviews)
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(11 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(41 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(34 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(22 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Québec City

Located in Old Quebec, Hôtel Palace Royal is within a 5-minute walk of Quebec City Convention Center and within 15 minutes of other popular attractions like Château Frontenac. This 234-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.2 miles
  • Quebec City Town Hall - 8 min walk - 0.5 miles
  • Château Frontenac - 12 min walk - 0.7 miles
  • Quartier Petit Champlain - 12 min walk - 0.7 miles
  • Quebec Cruise Terminal - 17 min walk - 0.9 miles

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hotel with a sauna, a short walk to Grande Allée
Guests of Hôtel Palace Royal have access to an indoor pool, a gym, and a sauna. Self parking is available for CAD 26 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per day
  • Cribs/infant beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 2025-11-30, 160705

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hôtel Palace Royal?

Hôtel Palace Royal offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Palace Royal?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on Jul 16, 2025 start from $189.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hôtel Palace Royal?

This hotel is situated in Old Quebec within a 10-minute walk of Grande Allée and Quebec City Town Hall. You'll also find Château Frontenac and Quebec Cruise Terminal less than a mile away.

Is there parking available at Hôtel Palace Royal?

Yes, parking is offered for CAD 26 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hôtel Palace Royal?

Spa services at the hotel include massages.

Does Hôtel Palace Royal include a casino?

No, Hôtel Palace Royal doesn't have a casino.

Is there an indoor pool at Hôtel Palace Royal?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Hôtel Palace Royal?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Hôtel Palace Royal?

Yes, guests can enjoy a spa tub at this hotel.

Does Hôtel Palace Royal feature a restaurant that includes a breakfast menu?

Yes, Hôtel Palace Royal serves a full breakfast for a surcharge each morning at Beffroi Steak House.

Does Hôtel Palace Royal allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Palace Royal though service animals are welcome.

Are there connecting rooms at Hôtel Palace Royal?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hôtel Palace Royal?

The closest major airport to Hôtel Palace Royal is Quebec City Jean Lesage Intl. Airport (YQB), which is 12.1 mi away (23 minutes by car).

Are there rooms with balconies at Hôtel Palace Royal?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or courtyard views.

Does Hôtel Palace Royal have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Palace Royal.

Hôtel Palace Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1542 out of 3008 reviews
Rating 8 - Good. 887 out of 3008 reviews
Rating 6 - Okay. 327 out of 3008 reviews
Rating 4 - Poor. 149 out of 3008 reviews
Rating 2 - Terrible. 103 out of 3008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Make
Stayed 2 nights in Jun 2025

10/10 Excellent

isis

Stayed 2 nights in Jun 2025

4/10 Poor

Sucre

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location into the city
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
The style of the indoor balconies was a nice change , and enhanced the stay especially being isolated from the cold winter. The restaurant was a disappointment , 30 $ steak was pre-paired to chefs recommendations , steak was not acceptable ( possibly reheated ) and fries served were reheated .waiter said it would be another 1/2 hour for replacement . I paid the bill and will not eat there again .Hotel was enjoyable and would recommend to friends
Stayed 2 nights in Mar 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Anjali

Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is practically next door to the Capitol Theatre, where we were seeing a show. Very short walk to it and very conveniently located in the Old Quebec district. Hotel has underground parking which was very convenient and very safe. Loved the very affordable hotel restaurant , and if you want variety, all you have to do is walk around the corner for many options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, the rooms, pool area etc. Thencoffee on the room is delicious too.
Stayed 3 nights in Mar 2025

2/10 Terrible

scott

Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I vacationed in Quebec City, as we never have before in our 34 years of us being together. I was nervous as I don’t speak French that well. Upon checking in at the Reception / Front Desk, after I attempted to speak French, the Reception staff spoke with me in French and switched swiftly to English. The hotel is amazing, great location for doing anything you want and is walking distance to the Old Quebec City. The restaurant and room service is superb. The hotel staff are friendly and polite. The hotel is extremely clean and we had absolutely no concerns, the Chamber Staff / House Keeping Staff were exceptional. We highly recommend this hotel and location, we definitely will be back
Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Stayed 2 nights in Mar 2025

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March stay

My stay was great as usual
Stayed 1 night in Mar 2025

10/10 Excellent

Roch

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ivaylo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taking a balcony makes this hotel experience magical for the kids, it is really fun and looks fantastic. It was a nice surprise for us to have a live band for both nights. The pool is quite crowded though, and even more so the spa. It is also noisy, you go there for the fun, not so much to relax (it gets quiet at 10 pm).
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable sitting out on the balcony. Sitting in the hot tub, breakfast was alot of food but very good. Fresh fruit with breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

devanshi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property….with good ambience….had a great time with friends….clean rooms too
Stayed 2 nights in Mar 2025

8/10 Good

Jeannita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter escapade

Great place in the middle of the old town. Parking at Youville Civic Parking for 20$ a day is a better deal!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 3 nights in Mar 2025