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Hotel Universel

Property class: 3

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Photo gallery for Hotel Universel

Indoor pool
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reception
Bar (on property)
Plasma TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(101 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(35 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(296 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(18 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hotel Universel is adjacent to Laval University and within a 10-minute walk of other popular attractions like Cegep de Sainte-Foy. This 3-star hotel welcomes guests with 182 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laval University - 2 min walk - 0.1 miles
  • Cegep de Sainte-Foy - 5 min walk - 0.3 miles
  • PEPS - 10 min walk - 0.6 miles
  • Place Sainte-Foy - 18 min walk - 1.0 mile
  • Laurier Quebec - 4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬4 min walk
  • ‪Café Wazo - ‬9 min walk

About this property

Hotel Universel

Hotel Universel features a nightclub, an indoor pool, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, free long-distance calls, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a health club.

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Hotel Classique
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 3,396 reviews
$76 nightly
The price is $91
Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 9 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 006160, 2026-12-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Universel?

Hotel Universel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universel?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Universel on Apr 12, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Universel?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 11-minute walk of PEPS and also 9 minutes on foot from Salle Albert-Rousseau. You'll also find Aquarium of Quebec and Quebec City Town Hall within a short drive.

Will I be able to park at Hotel Universel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Hotel Universel have a casino?

No, Hotel Universel doesn't have a casino.

Is there an indoor pool at Hotel Universel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hotel Universel?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Hotel Universel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Universel have a restaurant that serves breakfast?

Yes, Hotel Universel serves an English breakfast for a surcharge on weekend mornings at Boston Pizza Restaurant.

Does Hotel Universel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Universel though service animals are welcome.

Are there connecting rooms at Hotel Universel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Universel?

The closest major airport to Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB), which is 6.8 mi away (13 minutes by car).

Can I book a room with a balcony at Hotel Universel?

No, there aren't any guestrooms at Hotel Universel that offer a balcony.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 797 out of 2605 reviews
Rating 8 - Good. 752 out of 2605 reviews
Rating 6 - Okay. 570 out of 2605 reviews
Rating 4 - Poor. 297 out of 2605 reviews
Rating 2 - Terrible. 189 out of 2605 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Brian, lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best
Stayed 3 nights in Jan 2026

8/10 Good

Milena

Stayed 2 nights in Dec 2025

6/10 Okay

Isis

Stayed 5 nights in Dec 2025

10/10 Excellent

Marie-Pier

Stayed 2 nights in Dec 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool/spa area of this hotel
Stayed 1 night in Jan 2026

6/10 Okay

Mona

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room temperature was either very hot or very cold . They did not change the room and they said it is the same in all rooms . The water of the pool was not clear and the second day of our stay , they closed it for few hours. But the staff were nice and understanding. The question is for the hotel owner to make a better situation for the people who pay for their rooms and they expect good facilities.
Stayed 2 nights in Jan 2026

10/10 Excellent

souhila

Stayed 1 night in Jan 2026

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again. The room was clean and the spa/ pool area was exceptional. Only reason I didn't give five stars was because of the terrible smells in the hallway.
Stayed 3 nights in Dec 2025

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness
fellow with the brown beard very effective, top notch service
Stayed 2 nights in Dec 2025

6/10 Okay

Sabrina

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Tout est très bien excepté les matelas qui sont inconfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Stayed 4 nights in Nov 2025

2/10 Terrible

joey

Stayed 3 nights in Dec 2025

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Pros-location, it as within walking distance to many stores and only 15 minutes to Old Quebec and the aquarium. There was a restaurant attached to the hotel that was very convenient! Cons-staff wasn’t very helpful as far as giving information. The elevator didn’t work for most of our stay which was hard with a stroller and a baby. The pool was very small, crowded and didn’t feel clean.
Stayed 3 nights in Dec 2025

6/10 Okay

Maomao

Stayed 2 nights in Dec 2025

4/10 Poor

Leah M

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Room was ok but rough looking. This place needs a reno. Bad patching on the walls, heater and plug coming off the wall. Marks everywhere. There is plaster falling off the walls in the hallway, the one floor is flooding down. The beds were comfy and tempture was good. It was clean and shower hot. Its the holidays so it is busy but still quiet which was nice. Pool is small but sauna was excellent. Its nixe that Boston pizza is attached.
Stayed 2 nights in Dec 2025

8/10 Good

Ali

Stayed 2 nights in Dec 2025

2/10 Terrible

Myriam

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected, not nice at all. It smelled like smoke, the beds were not comfortable and old and the sheets were dirty. I really do not recommend this hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

livdeep

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
there was no breakfast. no room service. no housekeeping.
Stayed 3 nights in Dec 2025

4/10 Poor

ja

Traveled with partner
Disliked: Amenities, property conditions & facilities
really 2.5/5 hôtel, the check in was good and the room was okay. but this is a hotel for families so it’s not for people who wants quiet and relaxing space. The walls between two suites are so thin i can hear people from the room beside me. i can hear them walking, running and everything. never coming back again lol
Stayed 4 nights in Dec 2025

8/10 Good

vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool and spa was a big hit for us, the room needed some updates
Stayed 1 night in Dec 2025

4/10 Poor

Olivier

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not like the photo
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew, Saint Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Dec 2025

8/10 Good

louis

Stayed 1 night in Dec 2025

10/10 Excellent

Chantal

Stayed 2 nights in Dec 2025

6/10 Okay

Veronique

Liked: Staff & service
La chambre était bien et le personnel courtois. Par contre, j’aurais apprécié avoir un nettoyage de plancher car je restais 3 nuits. J’ai demandé mais la Dame Est venue tard, nous étions de retour à la chambre
Stayed 3 nights in Dec 2025