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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Choose dates to view prices

Photo gallery for Hotel Universel

Spa
Plasma TV
Spa
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪1 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪8 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(85 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(264 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hotel Universel is adjacent to Laval University and within a 10-minute walk of other popular attractions like Cegep de Sainte-Foy. This 3-star hotel welcomes guests with 182 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laval University - 1 min walk - 0.1 miles
  • Cegep de Sainte-Foy - 5 min walk - 0.3 miles
  • PEPS - 8 min walk - 0.5 miles
  • Place Sainte-Foy - 16 min walk - 0.9 miles
  • Laurier Quebec - 4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬5 min walk
  • ‪Thaïzone - ‬4 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel features a nightclub, an indoor pool, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a business center.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, free long-distance calls, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 006160, 2025-12-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Universel?

Hotel Universel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universel?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on Dec 7, 2025 start from $77.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Universel?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 11-minute walk of PEPS and also 8 minutes on foot from Salle Albert-Rousseau. You'll also find Grande Allée and Aquarium of Quebec within a short drive.

Is parking available on site at Hotel Universel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Universel have a casino?

No, Hotel Universel doesn't have a casino.

Is there an indoor pool at Hotel Universel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hotel Universel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Universel?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Universel have a restaurant that serves breakfast?

Yes, Hotel Universel serves an English breakfast for a surcharge on weekend mornings at Boston Pizza Restaurant.

Does Hotel Universel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Universel though service animals are welcome.

Does Hotel Universel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Universel?

The closest major airport to Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB), which is 7.1 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Universel?

No, there aren't any guestrooms with balconies at Hotel Universel.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 741 out of 2481 reviews
Rating 8 - Good. 739 out of 2481 reviews
Rating 6 - Okay. 540 out of 2481 reviews
Rating 4 - Poor. 274 out of 2481 reviews
Rating 2 - Terrible. 187 out of 2481 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stéphanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre avec balcon vue sur mer
Stayed 2 nights in Aug 2025

6/10 Okay

isabelle

Stayed 2 nights in Jun 2025

6/10 Okay

Gail

Traveled with family
Liked: Staff & service, amenities
It was okay for a midway sleep stopover from the Maritimes to Ontario.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Robin

Stayed 1 night in Aug 2025

8/10 Good

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C' était bien, tout à été correct
Stayed 2 nights in Aug 2025

8/10 Good

Yulhee

Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for how cheap it was during the summer. Kids enjoyed pool area and Boston Pizza in the building too.
Stayed 1 night in Aug 2025

8/10 Good

Karine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality price ratio.
Stayed 3 nights in Aug 2025

6/10 Okay

Nidhi

Traveled with partner
Liked: Staff & service, amenities
The room could have better cleanliness. Had a decent stay experience.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Traveled with partner
Liked: Staff & service, amenities
Update some of the rooms example repainting the bathroom doors
Stayed 3 nights in Aug 2025

4/10 Poor

Danny

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Chambre vraiment pas propre.
Stayed 2 nights in Aug 2025

6/10 Okay

isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hotel est bien située facile d'accès Les chambres sont bien sauf la salle de bien petite et sans comptoir La.douche fait un bruit d'enfer et lors de nos 2 derniers sejour la porte de la.salle de bain ne se fermait pas comme il faut ...
Stayed 2 nights in Aug 2025

8/10 Good

Dominique

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Dawn, Gatineau

Disliked: Property conditions & facilities
The lobby and pool are nice, but that's where it ends. The hallway carpets are really dirty and full of stains. The walls are dingy and mid-repair and the lighting is dark. The rooms were okay - they were clean at least, but they need some work. The beds are too low and the mattress is uncomfortable. There was a door to a balcony but it was nailed shut. The bathroom is really small and the shower rod is not secured to the wall (ours fell down). As well, when we came out in the morning all the housekeeping staff was sitting on the floor. They also don't tell you that they do not clean your rooms. When I inquired at the front desk they said "oh yah, they don't enter the rooms. If you need something you have to ask us". I would never recommend this hotel, however, I have stayed in worse.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Traveled with group
Liked: Staff & service, property conditions & facilities
Distance and convenience of downtown Quebec City.
Stayed 3 nights in Aug 2025

8/10 Good

URVASHIBEN

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Krishna Chaitanya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s comes with a good price
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

KWAI YU

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad washroom design

The hotel room has a bad smell and agree with other reviews, the washroom door makes you feel you are living in a cell, like a prisoner. Also, there is absolutely no counter top space or hanger in the washroom.
Stayed 1 night in Aug 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Dany

Liked: Staff & service
Stayed 1 night in Aug 2025