Grand Residences Riviera Cancún All Inclusive

5.0 star property
Beachfront hotel with 3 restaurants and 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Microwave, espresso maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪11 min drive‬
  • Place, Ojo de Agua Beach
    ‪11 min drive‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite with Jacuzzi

9.2 out of 10
Wonderful
(19 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Bed

10.0 out of 10
Exceptional
(35 reviews)
  • 517 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Master Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 1421 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Junior Suite Beachfront

9.8 out of 10
Exceptional
(9 reviews)
  • 517 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

One Bedroom Master Suite Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 1421 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Family Suite, 2 Bedrooms

  • 2401 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

Family Suite, 2 Bedrooms, Beach View

  • 2401 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

Family Suite, 3 Bedrooms

  • 3025 sq ft
  • 3 bedrooms
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

Family Suite, 3 Bedrooms, Beach View

  • 3025 sq ft
  • 3 bedrooms
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

Suite, 1 Bedroom, Private Pool

8.0 out of 10
Very good
(5 reviews)
  • 3134 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

About the neighborhood

Puerto Morelos

Located within a mile (2 km) of Arrecife de Puerto Morelos National Park, Grand Residences Riviera Cancún All Inclusive is within 3 miles (5 km) of Puerto Morelos Artists’ Cooperative. This 144-room, 5-star hotel has 3 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Puerto Morelos Town Square - 11 min drive - 2.7 miles
  • Ojo de Agua Beach - 11 min drive - 2.7 miles
  • Puerto Morelos Artists’ Cooperative - 11 min drive - 2.7 miles
  • Puerto Morelos Beach - 16 min drive - 4.7 miles
  • Dr. Alfredo Barrera Marin Botanical Garden - 24 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬18 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Zan-Za Bar - ‬18 min walk
  • ‪A'akat - ‬18 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Beachfront hotel with 3 restaurants and 3 outdoor pools
Guests of Grand Residences Riviera Cancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive hotel include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and 47-inch plasma TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, furnished balconies, and iPod docks are also available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 011-013-002398/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

Will I find all-inclusive rate plans at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Grand Residences Riviera Cancún All Inclusive?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancún All Inclusive on Dec 3, 2025 start from $340.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Grand Residences Riviera Cancún All Inclusive?

This hotel is located in Puerto Morelos within a short 19-minute walk of Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Puerto Morelos Beach within a short drive.

Is there parking available at Grand Residences Riviera Cancún All Inclusive?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking and bicycle parking are also available.

Is there a spa at Grand Residences Riviera Cancún All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, and aromatherapy.

Does Grand Residences Riviera Cancún All Inclusive feature a casino on the premises?

No, Grand Residences Riviera Cancún All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Residences Riviera Cancún All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about Grand Residences Riviera Cancún All Inclusive?

This beachfront hotel offers many amenities for couples, including Champagne service as well as a beach bar and 3 outdoor pools.

Does Grand Residences Riviera Cancún All Inclusive have a hot tub?

Yes, this hotel features private indoor spa tubs in all guestrooms.

Does Grand Residences Riviera Cancún All Inclusive have a restaurant that serves breakfast?

Yes, Grand Residences Riviera Cancún All Inclusive has 3 restaurants, and serves breakfast for a surcharge.

Does Grand Residences Riviera Cancún All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Residences Riviera Cancún All Inclusive.

Are there connecting rooms at Grand Residences Riviera Cancún All Inclusive?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Grand Residences Riviera Cancún All Inclusive?

The closest major airport to Grand Residences Riviera Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 18.3 mi away (30 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 22 mi away.

Are there rooms with balconies at Grand Residences Riviera Cancún All Inclusive?

Yes, every guestroom at Grand Residences Riviera Cancún All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Grand Residences Riviera Cancún All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Residences Riviera Cancún All Inclusive.

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 775 out of 1004 reviews
Rating 8 - Good. 127 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria Ilene, Lewisburg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped off the plane this resort thought of everything! Not having to spend $150 on a shuttle to the resort was so nice, the resort is smaller which is so nice so you’re not having to walk miles for anything, especially with kids. We got a swim out suite and oh my was is wonderful! They literally thought of everything from the bug spray, toiletries, robes, slippers, cleaned our room not once but TWICE a day. Left little surprises for our kids. Sun hats for a at the beach, brought our 5 year old who was celebrating her birthday a cake to the room, don’t worry about packing a bunch of clothes because they have a all in one washer and dryer and to top it off the FOOD was amazing, every night was something different and when i say this is a high end resort with delicious food and not just a. Buffet you get everywhere else that’s what i mean. Such friendly staff we don’t have one negative thing to say about this place. Amazing
Stayed 5 nights in Oct 2025

6/10 Okay

Evgeny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had great food and a wide variety. Lunch was tasty but repetitive, with the same dishes every day. Dinner was always excellent, especially on the French-themed night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ranganatha

Stayed 6 nights in Aug 2025

10/10 Excellent

Achilles

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and quiet place. Good place to have a peace and quiet vacation!
Stayed 3 nights in Jul 2025

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely nice and helpful. Room cleaned daily food was great but a bit far from all sightseeing if that’s what you’re going for.
Stayed 4 nights in Aug 2025

10/10 Excellent

lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, family friendly, extremely nice staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Tristan our concierge was outstanding! We had a master suite with private pool and delightful! Puerto Morelos very safe and close! Highly recommend!
Stayed 6 nights in Aug 2025

10/10 Excellent

KENNETH Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and the overall grounds and building and rooms was in immaculate shape. Small resort, but they keep it in excellent condition. Had an issue with AC, it was fixed within an hour. In room dining is solid. Definitely a relaxed place, not a party atmosphere.
Stayed 7 nights in Jul 2025

8/10 Good

Iyonna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful everyone was nice and friendly. There were a few who weren’t so friendly, other than that the stay was amazing
Stayed 3 nights in Aug 2025

6/10 Okay

Leyanis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean hotel, however the staff at the front desk was so rude
Stayed 3 nights in Aug 2025

10/10 Excellent

Shant Hagop, GLENDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Residence continues to be a great option for the family, with fabulous services and overall quality. However, the ($$$) signature food options on the menus need to removed, it doesn’t do justice to the “Grand” all-inclusive plan.
Stayed 7 nights in Jul 2025

10/10 Excellent

Zelalem T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to relax
Stayed 5 nights in Jul 2025

2/10 Terrible

Jordan

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Noor-Allah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort and not crowded at all; quiet at night; excellent room quality; excellent service; clean
Stayed 7 nights in Jul 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Yolanda, Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exception for the front desk staff, all other staff members were exceptional!! I couldn’t figure out why the front desk employees were so rude. Dining selections were outstanding. It was very quiet and peaceful. It is the perfect place to relax.
Stayed 3 nights in May 2025

10/10 Excellent

Velma Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Delilah, el paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so nice and relaxing! We did the in Villa dining, spa, pool, deep sea fishing and the chef cooked it for us. The staff is truly amazing The airport shuttle is fabulous and so prompt and easy Only cons is check in with Diana so condescending and no upgrades as stated by Expedia and everything closes at 10pm If you are looking for a relaxing chill place that you will go to your room early this is for you!
Stayed 5 nights in Jul 2025

10/10 Excellent

Odin

Stayed 3 nights in Jul 2025

10/10 Excellent

Ermias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the kids pool and the adults pool was close enough which enables the adults to watch over their kids while having fun. I wish there was more resturants on the facility. The kids club is the best i have seen so far and the staff at the kids club are so amazing!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Arlene Trudy, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to do at night
Stayed 7 nights in Jul 2025

6/10 Okay

Diana

Liked: Staff & service
Not too many option for food . Breakfast is not the best . I really think they should work on their food quality and option as it was not that good
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support staff is what makes a resort great, and the Grand Residences has an abundance of this human resource. Special thanks to Jane M. and Horacio B. for making our vacation enjoyable and memorable. See you both next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Victoria Seno, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025