Ponce Plaza Hotel & Casino

3.5 star property
Art Deco hotel with a casino and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Ponce Plaza Hotel & Casino

Lobby
City view from property
Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Pet friendly
  • Laundry

Explore the area

View in a map
Reina Street, Ponce, 00731
  • Place, Parque de Bombas
    ‪3 min walk‬
  • Place, El Museo Castillo Serralles
    ‪14 min walk‬
  • Place, La Guancha
    ‪8 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Single Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ponce

Located in Ponce Centro, Ponce Plaza Hotel & Casino is next to popular attractions like Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. This 69-room, 3.5-star hotel has a coffee shop/cafe along with conveniences like a casino and an outdoor pool.

What's nearby

  • Plaza of Delights - 1 min walk - 0.0 miles
  • Parque de Bombas - 3 min walk - 0.2 miles
  • Teatro la Perla - 5 min walk - 0.3 miles
  • El Museo Castillo Serralles - 14 min walk - 0.8 miles
  • La Guancha - 8 min drive - 4.0 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 85 min drive

Restaurants

  • ‪Utopia Gift Shop & Cafe - ‬1 min walk
  • ‪Melao Coffee Shop - ‬1 min walk
  • ‪Restaurante Tablas - ‬1 min walk
  • ‪Jalapeño's Cantina & Tacos - ‬2 min walk
  • ‪Oacis Café And AirBnB - ‬2 min walk

About this property

Ponce Plaza Hotel & Casino

Art Deco hotel with a casino and a fitness center
Guests of Ponce Plaza Hotel & Casino enjoy a casino, an outdoor pool, and a gym. Self parking is offered for USD 11.15 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this historic hotel include free WiFi in public areas, a library, and express check-out.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Balconies, microwaves, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Frequently asked questions

Is a free cancellation option available at Ponce Plaza Hotel & Casino?

Ponce Plaza Hotel & Casino provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Ponce Plaza Hotel & Casino?

This hotel is situated in Ponce Centro, just steps from Plaza of Delights and Parque de Bombas, and within a short walk of Museo de la Musica Puertorriquena. You'll also find Teatro la Perla and Casa Armstrong-Poventud less than a mile away.

Is there parking available at Ponce Plaza Hotel & Casino?

Yes, parking is offered for USD 11.15 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Ponce Plaza Hotel & Casino have a casino at the property?

Yes, Ponce Plaza Hotel & Casino has a casino and it includes 260 slot machines and bingo.

Is there an indoor pool at Ponce Plaza Hotel & Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ponce Plaza Hotel & Casino?

Amenities that appeal to couples at this historic hotel include a pillowtop mattress as well as an outdoor pool and a casino.

Are there hot tubs at Ponce Plaza Hotel & Casino?

No, this hotel doesn't have a spa tub.

Does Ponce Plaza Hotel & Casino have a restaurant with a breakfast menu?

Yes, Ponce Plaza Hotel & Casino serves a cooked-to-order breakfast for a surcharge each morning at Melao.

Does Ponce Plaza Hotel & Casino allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ponce Plaza Hotel & Casino for a fee of USD 35 per pet, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Ponce Plaza Hotel & Casino?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ponce Plaza Hotel & Casino?

The closest major airport to Ponce Plaza Hotel & Casino is Ponce (PSE-Mercedita), which is 4.3 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Ponce Plaza Hotel & Casino?

Yes, every guestroom at Ponce Plaza Hotel & Casino comes with a balcony with some featuring mountain or city views.

Reviews

Ponce Plaza Hotel & Casino Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 669 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

4/10 Poor

Jose

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor condition.

To get into your room you must get by the garage that was full of wood and trash type The way to the building was uncovered, you wil get wet if rains.
Stayed 3 nights in May 2025

10/10 Excellent

Sheile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, everything is great. Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Mayra

Stayed 4 nights in Aug 2025

10/10 Excellent

Elmys, Bronx

Traveled with family
Liked: Cleanliness, amenities
Elevator was out of service but overall it was beautiful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll come back
Stayed 1 night in Jul 2025

2/10 Terrible

Yolanda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was completely disgusted with the service we received and left the same day. Elevator was broken, dark hallways that felt unsafe. The room was unbearably freezing. We asked for them to adjust it and they came up once, but never fixed the issue. We ended up leaving and going to a different hotel and they refused to refund me. Terrible customer service. Thanks Expedia for making it right with us.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ronald T, orlando

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the property, I noticed that the pillowcases did not feel clean, and neither did the bathroom towels. I called to report the issue right away. Later that night, the A/C was set to a cold 68°F. I tried to raise the temperature, but it kept going back to 68°F—it was programmed to stay there. I endured this problem for two nights until I couldn’t take it anymore and went to the lobby to complain. That’s when they told me that they control the thermostat. I also tried to open the balcony door, but it wouldn’t open. This was incredibly frustrating. On top of that, the elevator was out of service. I have photos to prove this. I had three suitcases that I had to carry up the stairs. If you ask me whether I enjoyed my stay, my answer is no. I would like to know in what way you could compensate me. I don’t know about you, but spending $2,000 for four days and not being able to sleep well was extremely upsetting for me.
Stayed 4 nights in Aug 2025

2/10 Terrible

DENNISE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Stayed 2 nights in Jul 2025

6/10 Okay

Miguel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location. Prepaid breakfast didn't work after 10 am, even though they serve breakfast all day long. Fely like that is a dishonest policy.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Class A Hotel on the Beach next to Old San Juan.
Stayed 1 night in Jul 2025

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin. I saw reviews about parking, but they give a great explanation where the lots were located and how to validate. Beds were comfy and the room was clean. Located in the central area, walkable to plenty of restaurants, shops and bars.
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025

4/10 Poor

Manuel A. Toledo

Traveled with family
Disliked: Staff & service, amenities
No elavator working. No services for Senior Costumer. To reach rooms. Its 4 story building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jovan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosamari

Stayed 1 night in Jun 2025