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Hilton Ponce Golf & Casino Resort

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Ponce Golf & Casino Resort

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Front of property
View from room
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1150 Caribe Avenue, Ponce, 00716
  • Place, Playa Hilton Ponce
    ‪9 min walk‬
  • Place, La Guancha
    ‪3 min drive‬
  • Place, Playa Cayo Cardona
    ‪6 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Oceanview Balcony Deluxe Room with 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview Balcony Deluxe Room with 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanview Balcony Deluxe Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview Balcony Deluxe Room with 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Balcony Pool View Room with 2 Double Beds

Balcony Pool View Room with 2 Double Beds | Premium bedding, in-room safe, laptop workspace, soundproofing

Balcony Pool View Room with 2 Double Beds

8.6 out of 10
Excellent
(53 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Balcony Pool View Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Balcony Pool View Room with 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Patio Room with 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Patio Room with 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe Patio Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Deluxe Patio Room with 1 King Bed

7.8 out of 10
Good
(12 reviews)
  • 450 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Deluxe Patio Room with 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Deluxe Patio Room with 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Tower Suite with Parlor 1 King and 2 Doubles

Premium bedding, in-room safe, laptop workspace, soundproofing

Ocean Tower Suite with Parlor 1 King and 2 Doubles

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Ocean Tower Suite with Parlor 1 King or 2 Doubles

Ocean Tower Suite with Parlor 1 King or 2 Doubles | Premium bedding, in-room safe, laptop workspace, soundproofing

Ocean Tower Suite with Parlor 1 King or 2 Doubles

  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite Terrace Room with 1 King Bed

Studio Suite Terrace Room with 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Studio Suite Terrace Room with 1 King Bed

  • 900 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview 1 King Mobility Access Roll In Shower

Oceanview 1 King Mobility Access Roll In Shower | Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview 1 King Mobility Access Roll In Shower

10.0 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview 2 Double Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview 2 Double Mobility Access Roll In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View Mobility Access 1 King Roll In Shower

Pool View Mobility Access 1 King Roll In Shower | Premium bedding, in-room safe, laptop workspace, soundproofing

Pool View Mobility Access 1 King Roll In Shower

9.0 out of 10
Wonderful
(10 reviews)
  • 450 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View 1 King Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Garden View 1 King Mobility Access Roll In Shower

  • 450 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View 2 Double Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Garden View 2 Double Mobility Access Roll In Shower

  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View 2 Double Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Pool View 2 Double Mobility Access Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

King Room with Pool View and Balcony

  • Sleeps 3

Two Double Room with Pool View and Balcony

  • Sleeps 4

Oceanfront Deluxe King Room with Patio

  • Sleeps 3

Oceanfront Deluxe Two Double Room with Patio

  • Sleeps 4

Oceanfront King Room

  • Sleeps 3

Terrace Suite with Ocean View

  • Sleeps 3

Mobility Accessible King Room with Garden View Roll in Shower

  • Sleeps 3

Mobility Accessible Two Double Room with Garden View Roll in Shower

  • Sleeps 4

Mobility Accessible King Room with Ocean View Roll in Shower

  • Sleeps 3

Mobility Accessible Two Double Room with Ocean View Roll in Shower

  • Sleeps 4

Mobility Accessible King Room with Pool View Roll in Shower

  • Sleeps 3

Mobility Accessible Two Double Room with Pool View Roll in Shower

  • Sleeps 4

Deluxe King Room with Ocean View and Balcony

  • Sleeps 3

Deluxe Two Double Room with Ocean View and Balcony

  • Sleeps 4

View all photos for Caribbean Oceanview 1 King with Terrace

Premium bedding, in-room safe, laptop workspace, soundproofing

Caribbean Oceanview 1 King with Terrace

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Tower Suite W/Parlor 1King Or 2 Dbls

  • Sleeps 4

Ocean Tower Suite W/Parlor 1King And 2Dbls

  • Sleeps 6

View all photos for Oceanfront Patio Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Patio Room with 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Caribbean Ocean View Room With 1 King Bed And Terrace

  • Sleeps 3

Ocean Front Patio Room With 2 Double Beds

  • Sleeps 4

About the neighborhood

Ponce

Located 1.4 mi (2.3 km) from La Guancha, Hilton Ponce Golf & Casino Resort is within a 10-minute drive of other popular attractions like Parque de Bombas. This 255-room, 4.5-star resort has 2 outdoor pools along with a golf course and a casino.
View more Resorts in PonceOpens in a new window

What's nearby

  • Playa Hilton Ponce - 9 min walk - 0.5 miles
  • La Guancha - 3 min drive - 0.9 miles
  • Playa Cayo Cardona - 6 min drive - 1.7 miles
  • Parque de Bombas - 8 min drive - 4.3 miles
  • Hacienda Buena Vista - 23 min drive - 12.2 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 87 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Ponce Hilton Executive Lounge - ‬12 min walk
  • ‪LongHorn Steakhouse - ‬6 min drive
  • ‪Rancho Playero - ‬5 min drive

About this property

Hilton Ponce Golf & Casino Resort

Luxury resort on the beach, with 2 outdoor pools
Hilton Ponce Golf & Casino Resort features a golf course, 2 outdoor pools, and a casino. Valet parking is available for USD 22 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a free water park, a children's pool, and a gym.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include balconies or patios, MP3 docks, and refrigerators.
Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day; includes in/out privileges)
  • Valet parking on site (USD 22 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 14 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Coffee Shop
  • El Bohio
  • La Cava
  • La Terraza

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 330 slot machines
  • 4 outdoor tennis courts
  • 7 gaming tables
  • Basketball
  • Beach volleyball
  • Casino (10,800 square feet of space)
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Optional golf privileges
  • Playground
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 26,910 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 14.00 per person
  • Self parking fee: USD 12 per day (in/out privileges)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times and massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Ponce Casino
Hilton Ponce Golf & Casino Resort
Hilton Ponce Golf Casino
Hilton Ponce Golf And Casino Resort
Hilton Ponce Golf Hotel Ponce
Hilton Ponce Hotel
Hilton Ponce Resort
Hilton Ponce Golf Casino Resort
Hilton Golf Casino Resort
Hilton Golf Casino
Hilton Ponce Golf And Casino Resort
Hilton Ponce Resort
Hilton Ponce Hotel
Hilton Ponce Resort Ponce
Hilton Ponce Golf & Casino Resort Ponce
Hilton Ponce Golf & Casino Resort Resort
Hilton Ponce Golf & Casino Resort Resort Ponce

Frequently asked questions

Are free cancellation options available at Hilton Ponce Golf & Casino Resort?

Hilton Ponce Golf & Casino Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Ponce Golf & Casino Resort?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Ponce Golf & Casino Resort on Jan 20, 2026 start from $267.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Ponce Golf & Casino Resort?

This resort is located in Ponce within a short 12-minute walk of Playa Hilton Ponce. You'll also find La Guancha and Cardona Island Light within a short drive.

Is there parking available at Hilton Ponce Golf & Casino Resort?

Yes, valet parking is offered for USD 22 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hilton Ponce Golf & Casino Resort?

Spa services at the resort include hot stone massages, deep-tissue massages, and couples treatments.

Does Hilton Ponce Golf & Casino Resort feature a casino?

Yes, Hilton Ponce Golf & Casino Resort has a casino that's 10800 square feet and includes 7 gaming tables, 330 slot machines, and a VIP room.

Is there an indoor pool at Hilton Ponce Golf & Casino Resort?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from January 12 2026 until January 30 2026 (subject to change).

What amenities will couples enjoy at Hilton Ponce Golf & Casino Resort?

This beachfront resort offers many amenities for couples, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Hilton Ponce Golf & Casino Resort?

No, this resort doesn't have a spa tub.

Does Hilton Ponce Golf & Casino Resort feature a restaurant that includes a breakfast menu?

Yes, Hilton Ponce Golf & Casino Resort has 3 restaurants, and serves continental breakfast on weekday mornings for a surcharge.

Does Hilton Ponce Golf & Casino Resort allow pets to stay for free?

No, pets aren't allowed at Hilton Ponce Golf & Casino Resort though service animals are welcome.

Does Hilton Ponce Golf & Casino Resort have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Hilton Ponce Golf & Casino Resort?

The closest major airport to Hilton Ponce Golf & Casino Resort is Ponce (PSE-Mercedita), which is 7.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hilton Ponce Golf & Casino Resort?

Yes, every guestroom at Hilton Ponce Golf & Casino Resort comes with a balcony with some featuring ocean or garden views.

Does Hilton Ponce Golf & Casino Resort have a wedding venue on site?

There are wedding services available at Hilton Ponce Golf & Casino Resort if that's in your vacation plans.

Hilton Ponce Golf & Casino Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1016 reviews
Rating 8 - Good. 216 out of 1016 reviews
Rating 6 - Okay. 87 out of 1016 reviews
Rating 4 - Poor. 43 out of 1016 reviews
Rating 2 - Terrible. 40 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

peter

Stayed 4 nights in Nov 2025

10/10 Excellent

Doel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a great. I love listening to the sounds of the waves at night.
Stayed 2 nights in Sep 2025

4/10 Poor

Alex

Traveled with partner, Traveled with family
Disliked: Staff & service
Staff was not clear nor helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sylmarie

Stayed 1 night in Sep 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kimo Von

Stayed 9 nights in Sep 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and pool very clean and the room too
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two nights during the week while I was recovering from out-patient minor surgery. We had an accessibility room on the ground floor #111. Room was updated and bed was super comfortable with view of the ocean. The day after check in, we relaxed by the pool. It is beautiful, with plenty of shaded lounging areas. It was a really nice experience. The ocean proximity provided a great view, but as a beach, was underwhelming. The sand was more like dirt. Not the white sandy beaches you think of. Perhaps they could truck in some white sand to cover the dirt. As previous guests mentioned, the birds were at breakfast, but it’s an open-aired restaurant, so not much could be done on the hotel’s part. Just watch your food. There is an indoor area if it bothers you too much. The buffet was nothing special, I had hoped to sample local fruits and dishes, but there was just the usual. We did book dinner at La Cava Restaurant on-site. That was a real treat. The food was amazing with interesting flavors. Our waitress was top notch! Overall, our stay was a great experience, providing comfort and luxury relaxation in my time of need. Add a little local flare to breakfast and some white sand and it would be perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

ISMAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PARKING IS NOT INCLUDED. AT LEAST A SPECIAL RATE SHOULD BE AVAILABLE FOR GUESTS.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Alegna

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! They are what made my stay better! They went out of their way to serve and accomodate! Always with a smile! I did not like the smells that surround the hotel. Specially within 2:00am and 8:30am. Smells like sewage, specially if one stays in the areas closest to the river mouth. We had to ask for room change as the smell made it difficult to sleep.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tira

Traveled with partner
Liked: Staff & service
The property was nice I will say that the beach is very dirty! I didn’t get into the water nor did I see anyone else in it. It was stray dogs running all over the property as well. Also you really have to look for good food. The resort had a daily parking fee which I felt was crazy being the cost of staying there. Lastly when dinning at resort beware of the birds they literally will come to the table and grab your food. It’s kind of annoying when you don’t want to be bothered. I will say the staff is very friendly the rooms are very nice and the pool. I believe they should do more activities for the resort so people don’t have to go far to have fun.
Stayed 3 nights in Aug 2025

10/10 Excellent

vanessa

Traveled with family
Liked: Cleanliness
Good
Stayed 2 nights in Sep 2025

8/10 Good

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Stayed 1 night in Sep 2025

4/10 Poor

Abigail, Tampa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property Looks outdated
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience into the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Parking too far from room
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT
Stayed 2 nights in Aug 2025

8/10 Good

Victor

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos, Moore

Stayed 2 nights in Aug 2025

10/10 Excellent

Hector G Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
Casino
Stayed 4 nights in Jul 2025

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