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Vista Caribe

3.0 star property
Beachfront hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Vista Caribe

On the beach, white sand
Deluxe Double Room, 1 Bedroom | Bed sheets
Reception
Outdoor pool
Restaurant

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Basic Triple Room, 1 Bedroom

Basic Triple Room, 1 Bedroom | Bed sheets

Basic Triple Room, 1 Bedroom

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Bed sheets

Family Room, 1 Bedroom

  • 420 sq ft
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Bed sheets

Deluxe Double Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | Bed sheets

Deluxe Quadruple Room, 1 Bedroom

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Suite

Classic Suite | Living area | 19-inch flat-screen TV with cable channels

Classic Suite

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | Bed sheets

Family Room

  • Sleeps 8
  • 3 Double Beds and 1 King Bed

View all photos for Classic Villa

Classic Villa | Bed sheets

Classic Villa

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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Hotel Indigo Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 10 reviews
$143 nightly
The price is $176
Jan 24 - Jan 25
Total with taxes and fees
Hotel Indigo Playa Del Carmen by IHG

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Vista Caribe is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 33-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and an outdoor pool.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.5 miles
  • Playacar Beach - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Carboncitos - ‬2 min walk
  • ‪Häagen-Dazs - ‬2 min walk
  • ‪La Vagabunda® Centro - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Inti Beach - ‬2 min walk

About this property

Vista Caribe

Beachfront hotel with a 24-hour front desk and a coffee shop
At Vista Caribe, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find 19-inch flat-screen TVs with cable channels. Hair dryers are also available.
An outdoor pool and a children's pool are on site.

Similar properties

Exterior
Beach House Hotel
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
7.8 out of 10, Good, 487 reviews
Beach House Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 12 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
  • Nearby parking fee: USD 12 per day(328 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • There are no elevators.

Property is also known as

Vista Caribe Hotel
Vista Caribe Playa del Carmen
Vista Caribe Hotel Playa del Carmen

Frequently asked questions

What's there to do within easy reach of Vista Caribe?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at Vista Caribe?

No, there isn't parking at this hotel.

Does Vista Caribe include a casino at the property?

No, Vista Caribe doesn't have a casino.

Is there an indoor pool at Vista Caribe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Vista Caribe?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Vista Caribe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Vista Caribe feature a restaurant that includes a breakfast menu?

Yes, Vista Caribe serves continental breakfast each morning for a surcharge from its restaurant.

Does Vista Caribe allow pets to stay free of charge?

No, pets and service animals aren't allowed at Vista Caribe.

Does Vista Caribe have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Vista Caribe?

The closest major airport to Vista Caribe is Cozumel Intl. Airport (CZM), which is 20.9 mi away (253 minutes by car).

Can I book a room with a balcony at Vista Caribe?

No, at Vista Caribe, there aren't any guestrooms that list a balcony.

Vista Caribe Reviews

Reviews

6.2
Rating 10 - Excellent. 38 out of 149 reviews
Rating 8 - Good. 28 out of 149 reviews
Rating 6 - Okay. 26 out of 149 reviews
Rating 4 - Poor. 16 out of 149 reviews
Rating 2 - Terrible. 41 out of 149 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jose Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad services bathroom really nasty overall no a place i will go ever again
Stayed 8 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BLACK TOXIC MOLD!!!!!! STAY AWAY; NO working WIFI

TV didn't work; WIFI didn't work; no reading lamp and only one overhead light -- which didn't provide enough light to read at night, so I was stuck with NOTHING to do but sit in the ugly room. Small couch in room was filthy and I didn't dare put a suitcase or anything on it. The toilet was plugged ... but worst is the MOLD you can smell -- but do not see until you see the back of the building. Their website makes it look like the building has been fully renovated and painted --- it's not. After waiting two days for TV and WIFI to be fixed and thinking smell may dissipate, I checked out. I had paid in full to hotels.com and front desk would not reimburse me. I paid in full for SIX days and checked out after two. (It would have been after one night, but I gave them a chance to fix TV & WIFI ... but NOTHING still would work). Front desk personnel said I needed to contact hotels.com for any reimbursement.
Back of building where I was staying -- could smell the mold inside but not until I went around the back did I see WHAT I was smelling
Entire second building is covered in this black mold.
Stayed 6 nights in Feb 2025

2/10 Terrible

Jean-Francois

Disliked: Cleanliness, property conditions & facilities
ils m'ont taxé de 200 $ canadien car j'ai payé avec ma carte de crédit. ca devait me couter 625 $ Can et ils m'ont chargé 792 $ Can. je n'appelle pas ca taxé mais de l'extorsion de fonds. Ils sont en train de batir un restaurant en haut a coté et au dessus de ma chambre cela fait un vacarme épouvantable de 8 hrs le matin a 10 hrs le soir. Il y avait des ouvriers qui transportaient des matériauc dans les escaliers et devant ma chambre a touts les jours.
Stayed 8 nights in Feb 2025

6/10 Okay

Tara, Adrian

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Myrna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Would not recommend

We’ve stayed here before but now the outside area aren’t kept up & only 1 bath towel / no lock for safe & my room was “damp” inside. Guys were drinking & partying & loud.
Stayed 3 nights in Jan 2025

6/10 Okay

Rodolfo

Liked: Staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Franklin Boyd

Toilet didn’t work, they put my disabled wife and me on the third floor with no elevator. Electrical outlets were open etc etc etc.
Stayed 7 nights in Dec 2024

4/10 Poor

Catalina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no hay suficiente personal , le falta mucha limpieza
Stayed 2 nights in Dec 2024

6/10 Okay

Andrey, Vancouver

Traveled with family
Disliked: Staff & service
No hot water, and low pressure cold water. Room clean, but smell mold. Stuff speak Spanish, not English. No phone number available to contact management.
Stayed 13 nights in Nov 2024

4/10 Poor

Kazuhiko

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
during my stay 4 days, no hot shower because of Water heater broken.
Stayed 4 nights in Nov 2024

2/10 Terrible

Amanda

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didnt have much expectations with this hotel and I was correct. The good: the pools clean, theres no bugs in the rooms and its close to 5th and the beach. The not so bad: no coffee machine or fridge. This is easily remedied with a portable kettle and ice in a garbage can. The bad: No blankets, no hotwater, no cable or internet and absolutely no help from the staff. The restauraunt food is not good and over priced. The breakfast is not worth it. It was an all around horrible stay. I will never stay here again. I dont recommend this to anyone.
Stayed 5 nights in Oct 2024

10/10 Excellent

abraham

Stayed 1 night in Sep 2024

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descripcion hotel

Este hotel es muy bueno ea un hotel con las 3b. Aparte que las habitaciones es como si estuvieras en tu propio condo y el precio es increiblemente bueno. Tambien esta contiguo a la 5ta avenida y tienes la playa a pasos. El parqueo es first come firat served perp esta preciosisimo! Me fascina y el desayuno esta incluido lo cual es un plus.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

christopher, Deltona

Not parking
Stayed 1 night in May 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to update the facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Karime

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ES MUY POBRE LA ATENCION QUE SE BRINDA POR PARTE DE LOS EMPLEADOS DE RECEPCION SON AMABLES PERO MUY POCO ATENTOS CHECK IN MUY LENTO, LA FALTA DE ATENCION A LAS INSTALACIONES EN TANTO AL MANTENIMIENTO EN LA HABITACION Y EN EXTERIORES ES MUY NOTORIA, EN LA HAB HABIA MUCHAS TELARAÑAS, POLVO Y MUCHAS CUCARACHAS AL IGUAL QUE MUCHOS MOSQUITOS, LA PUERTA DE LA HAB ASIGNADA NO CERRABA BIEN, SE NOTA QUE TARDAN EN CAMBIAR SABANAS LO CUAL POR SALUD Y HIGIENE RECOMENDARIA EL CAMBIO DIARIO Y FILTROS PARA EL AGUA POTABLE, NI SIQUIERA ME PODIA CEPILLAR DE LO SALADA :( ENTRE MUCHAS MAS. TRABAJO EN HOTELERIA Y CONSIDERO IMPORTANTE LA BUENA ATENCION TANTO PARA HUESPEDES EXTRANJEROS COMO NACIONALES PUES LOS DOS PROVEEN ;). ESTA EN MUY BUENA ZONA Y POR LO QUE OFRECE SINCERAMENTE EN CALIDAD-PRECIO SI ESTA BIEN PARA QUEDARSE DE PASO POR UNA NOCHE E IR A LA PLAYITA O ALGUN BAR DE LA 5TA PERO PARA MAS DE UNA NO LO RECOMENDARIA. ES UN BONITO HOTEL EN UNA MUY BUENA UBICACION LA ATENCION AL DETALLE ES LO QUE LE FALTA ;).
Stayed 3 nights in Apr 2024

10/10 Excellent

martyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain! Right on 5th avenue with lovely pool. Breakfast included. Staff are wonderful This definitely isnt the Hilton but what an amazing value. Will certainly be back
Stayed 6 nights in Apr 2024

4/10 Poor

Aydin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People are great here the people at the help desk workers etc no complaints on them great work. However it's a 2 star quality hotel. Old furniture, hot water comes after 10 minutes of leaving it on. There is no mirror at the restroom. Things just look neglected and old. They should invest some money and renew stuff. Also it's right next to a club so loud till 3am.
Stayed 5 nights in Mar 2024

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

As we arrived we were supposed to have a balcony. We did not have it. The days after in the morning they told us that it will be ok to move from one room to another but we had to repack our luggage and leave it to the reception. As we arrived lather that day, we were told that there was no room for us. After a not pleasant conversation, they found a room. It was externally noisy. The cleaning lady did not clean the room every day and we had to beg for toilet paper and soap
Stayed 6 nights in Mar 2024

10/10 Excellent

Marisol

Stayed 2 nights in Mar 2024

10/10 Excellent

Marisol

Stayed 1 night in Mar 2024

2/10 Terrible

Laura, Pflugerville

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Jacqueline was the worst of all my experience. She was going out of her way to be unfriendly, She charged me again but she insisted that it wasn't paid, I paid in advance, the internet was so weak so I wasn't able to show proof at my arrival and Ibpaid because I was tired that night, in the morning I went back to front desk to show them my receipt. The morning person was the opposite, she was friendly and apologized. But my money wasn't refunded right away, I was told that I had to wait for the afternoon accountant, I came back later and unfriendly Jacqueline was at the front desk. She was very bothered doing her job,she had to return the money, she didn't apologized for her mistake,I asked for an extra towel because there is only one towel in the room and she denied it.The second night my brother and his wife asked the same and the extra towel was denied again, the toilet doesn't flush well in both of the rooms that we used, the second night we Asked to be moved to different room because the loud music from the bars around ends till 4 am, and my room was without AC and the same issue with the toilets , the wifi didn't work, we ask Jacqueline and she did it again she went out of her way to be unhelpful, the sink handles was so rusted that I didn't want to touch them, the water stinks,is the worst hotel that Expedia works with, it should not be in this platform. It my worst experience ever
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
You are right in the middle of everything, only one block to the beach and right on 5th Avenue!
Stayed 3 nights in Mar 2024