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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Property class: 5 and above

Choose dates to view prices

Photo gallery for The Yucatan Playa del Carmen, Tapestry Collection by Hilton

A dining area with a wooden table set for six, surrounded by wicker chairs, overlooking a pool with a blue-lit water feature.
A dining table with breakfast items, a sofa, and a TV in a modern room with large windows.
An outdoor bar area with a wooden deck, bar stools, and a tiled wall with a 'BAR' sign.
A couple walking hand in hand in a hotel corridor with wooden flooring, glass walls, and potted plants.
An outdoor dining area with a wooden ceiling, tables set with plates, glasses, and a bottle of champagne.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida 1 Norte, entre 30 y 32, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a bed, a desk, a chair, and a view of the outside.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a glass table, two chairs, a sofa, and a large window offering a view of greenery.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern outdoor patio with wooden flooring, white wicker chairs, a table, and a black umbrella.

Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk, and a balcony with a view of trees.

Premium Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, and a wardrobe.

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A balcony with two wooden chairs and a glass railing, overlooking a residential area with palm trees and houses.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

A hotel room with a balcony, a bed, a table, and a chair.

Superior Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room-2 Queen Beds - Adults Only

A hotel room with a balcony, a bed, a small table, and a chair.

Superior Room-2 Queen Beds - Adults Only

  • 53 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Yucatan Playa del Carmen, Tapestry Collection by Hilton is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 60-room, 5-star resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Mario Villanueva Madrid - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪La Vagabunda - ‬3 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Quinta De Piedra - ‬2 min walk

About this property

The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Guests of The Yucatan Playa del Carmen, Tapestry Collection by Hilton have access to an outdoor pool, a gym, and a rooftop terrace. You can take advantage of free valet parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this adults-only resort include free WiFi in public areas, local meal delivery service, and a garden.
Guests can expect free WiFi and 47-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 330 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Mural
  • La Terraza
  • The Coffee Corner

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2005
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 25 2026 to April 20 2028 (dates subject to change).
The following facilities or services will be unavailable from April 21 2026 to November 30 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Parking area
The property will be renovating from April 25 2026 to April 20 2028 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 330.0 per person
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking.
Property Registration Number 008-007-007725/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

This resort is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Is parking available on site at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, secured valet parking is offered for free at the resort.

Are there luxury amenities available at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this resort.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton include a casino?

No, The Yucatan Playa del Carmen, Tapestry Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from April 21 2026 until November 30 2027 (subject to change).

What amenities will couples enjoy at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

This adults-only resort offers many amenities for couples such as a restaurant and an outdoor pool with some guestrooms featuring a private rooftop hot tub.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a hot tub?

No, there isn't a spa tub at this resort.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a restaurant that serves breakfast?

Yes, The Yucatan Playa del Carmen, Tapestry Collection by Hilton serves continental breakfast for a surcharge each morning at El Mural. Please note that one of the dining venues will be closed and breakfast unavailable between April 21 2026 and November 30 2027 (subject to change).

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Yucatan Playa del Carmen, Tapestry Collection by Hilton for a fee of MXN 500 per pet, per night.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

The closest major airport to The Yucatan Playa del Carmen, Tapestry Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Are there rooms with balconies that I can book at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, some guestrooms at The Yucatan Playa del Carmen, Tapestry Collection by Hilton offer a furnished balcony and may feature city views.

The Yucatan Playa del Carmen, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 244 out of 479 reviews
Rating 8 - Good. 92 out of 479 reviews
Rating 6 - Okay. 73 out of 479 reviews
Rating 4 - Poor. 30 out of 479 reviews
Rating 2 - Terrible. 40 out of 479 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kimorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were nice and efficient, in the heart of Playa del Carmen so very easy to get around/go to restaurants. Staff like Fernando were so helpful and patient, made our experience smoother and easier.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff! Right on Avenida 5th where everything is at
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Mohsen

Liked: Cleanliness, staff & service
Disliked: Amenities
Good hotel, little old and can benefit from adding amenities.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel and would stay here again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Raphaëlle

Liked: Cleanliness
Staff is nice and helpfull
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

lesly

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Loved the service there!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Curby

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop pool and lounge area is beautiful. Uncrowded. Most comfortable day beds ever.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and the rooms were well kept. Overall a great experience.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, hotel needs minor TLC, nothing major.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Gene

Disliked: Cleanliness, amenities, property conditions & facilities
Staff, Room, Amenities
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

MARC

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel staff very nice and good service Room was near elevator so we were awaken by people talking while elevator waiting Other than that great location would stay again
Stayed 11 nights in Jan 2026
Verified review

6/10 Okay

YIN YIN

Liked: Cleanliness
Staff were friendly, and the room was clean. However, we encountered a couple of plumbing issues during our stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Loved every minute of our stay!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Lonnie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Rooms are huge and rain fall shower was amazing. Hotel is showing it’s age. Service was amazing. Breakfast included was worth it. Side door of hotel opens directly on Aviendo 5. Taxi ride from ADO tourists Bus Station is 10 to 15 minutes.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Jordan

Liked: Cleanliness, amenities
Pretty good. Things in the room were damaged but staff was nice
Stayed 11 nights in Jan 2026
Verified review

8/10 Good

Biancka

Liked: Cleanliness, property conditions & facilities
Room was good but I would expect a little more for a hotel that describes their rooms as modern luxury. Great location. Very walkable.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, staff were very helpful. Was not expecting to pay and extra 700mx at the hotel. our room was facing the main street so we did get loud music until midnight, we were so tired each day did didn't really concern us but would ask for another room on the other side next time
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay close to everything beautiful rooftop pool
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

James Edward

Liked: Cleanliness, amenities
Great location, clean, nice rooftop pool, friendly staff and good value for the money. Overall, hotel a bit rundown - needs a refresh. Ripped sofa, tired decor and noisy A/C.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool is gorgeous!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Im not gonna nitpick. Overall my 4 night stay was excellent. Staff was polite and courteous, the coffee in the lobby was good, room was clean, and the breakfast was good. Really close to a 7Eleven and OXXO, 5 minute walk to a beautiful beach. I would stay there again if I return. I didn’t use the pool upstairs so can’t review that. The bad; it might be a bit noisy at night with people walking the shutting their room doors and being close to a lively street.
Stayed 4 nights in Jan 2026

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