Ahava Hotel

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for Ahava Hotel

Front of property
Classic Double Room, 2 Double Beds | Minibar, in-room safe, iron/ironing board, free WiFi
Front of property
Outdoor pool
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Ahava Hotel is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 3-star hotel has 34 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Clandestino - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Restaurante Veracruz - ‬1 min walk

About this property

Ahava Hotel

Hotel with an outdoor pool, steps from Quinta Avenida
Guests of Ahava Hotel enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include express check-out and a terrace.
Guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Ahava Hotel?

Ahava Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Ahava Hotel?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Ahava Hotel on Jun 12, 2025 start from $41.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ahava Hotel?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You'll also find Playacar Beach and Mamitas Beach less than a mile away.

Is there parking available at Ahava Hotel?

No, there isn't parking available at the hotel.

Does Ahava Hotel include a casino?

No, Ahava Hotel doesn't have a casino.

Is there an indoor pool at Ahava Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Ahava Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Ahava Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ahava Hotel feature a restaurant that includes a breakfast menu?

No, Ahava Hotel doesn't have a restaurant that serves breakfast.

Will Ahava Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ahava Hotel.

Are there connecting rooms at Ahava Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Ahava Hotel?

The closest major airport to Ahava Hotel is Cozumel Intl. Airport (CZM), which is 22.2 mi away (256 minutes by car).

Are there rooms with balconies at Ahava Hotel?

No, you won't find guestrooms with balconies at Ahava Hotel.

Ahava Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 126 out of 278 reviews
Rating 8 - Good. 70 out of 278 reviews
Rating 6 - Okay. 46 out of 278 reviews
Rating 4 - Poor. 20 out of 278 reviews
Rating 2 - Terrible. 16 out of 278 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

They have a water issue. Great location just very small little unit it's okay for the price.
Stayed 1 night in Feb 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a light sleeper this is not the hotel for you! Ear plugs are provided for a reason! We personally weren't bothered too much. Beds are very comfortable. We will definitely stay again!
Stayed 3 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
If you’re a budget traveler looking for cheap accommodations in the heart of Playa del Carmen, this is a good place to stay: Pros: location, price, spacious rooms, nice courtyard, friendly staff Cons: shower has no water pressure and doesn’t get hot (this is the biggest complaint I have with the room, the water is literally a trickle at times and will even completely stop after a few min), refrigerator doesn’t get cold (shout out to the employee Angel who let me use a cooler to ice down my cerveza), they charge extra 98 pesos at check in, and I’m not sure why (gringo tax maybe?), it can get loud as you are close to 5th street, music will play all night (not a negative on the hotel, just fyi if that’s something that bothers you), no beach towels in room (they rent them for 100 pesos). For the price (roughly $35/night) it’s well worth it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Annisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute furniture, safe area and clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Aracelis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful, the hotel was closed to the strip in which was very convenient, I would definitely come back to this hotel.
Stayed 4 nights in Feb 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is a 2 star standard. Very loud club music at night, if your a light sleeper this is not a good match. We asked for hand towels but could not get any due to shortage.The staff was great and the place is clean.The pictures are not whar they seem.
Stayed 5 nights in Feb 2025

4/10 Poor

NUBIA ABRIL De la mora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sábanas y toallas sucias, percudidas y rotas. El cuarto huele a humedad. No se puede dormir por la música que se oye de los bares
Stayed 2 nights in Feb 2025

10/10 Excellent

Yolanda

Stayed 1 night in Jan 2025

4/10 Poor

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be asking for a refund

It was a terrible experience. The pictures are so misleading As soon as we get inside the room we realized... there is no closet. But that was okay. We had to leave the clothes in the backpack Second hour, there was a roach at the door ... Maybe not the hotel fault since the weather is humid Things started getting scary when we saw a huge mold stain over to the shower We called the manager and he was surprised at "how big the mold was now" so ...it was a known issue. They painted the shower ceiling the next day On the third day water was cut off. There was no water on the sink, toilet or shower. We cut our losses and left one day early. We love Playa and we were trying to save money by staying on this hole...but you get what you pay for
Stayed 4 nights in Jan 2025

6/10 Okay

Cindy

Traveled with family
Liked: Staff & service
El staff es amable, el lugar está céntrico. Es buena opción para estar fuera realizando tus actividades y tener un lugar para descansar. No lo recomiendo para quienes buscan hotel 4 estrellas ya que es un hotel que solo cuenta con lo básico.
Stayed 3 nights in Jan 2025

2/10 Terrible

Paige

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, I can't recommend this property. I think that the owners and staff do what they can to make the place nice, but the rooms are dark with poor construction such as gaps under the doors, around the frames, and lifting tile. I briefly was trapped in my room due to the door latch not properly retracting. However, the biggest issue really was the sound. The hotel is less than a block from Coco Bongo which plays really loud music until 3 AM, there was a recycling truck picking up glass bottles at around 2AM, and even noise from people in the street or courtyard are easily heard as there's no barriers to sound. I hardly slept and really can't imagine anyone without good earplugs would be able to sleep here, either.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Stayed 1 night in Dec 2024

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
The TV never worked 😭 I asked the front desk never came to help me 😔
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is very noisy every night. No phone to call front desk. Was on 3rd floor no elevator. However light bulb went out and and was fixed promptly. Guys at front desk are super nice!
Stayed 5 nights in Dec 2024

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service, property conditions & facilities
I got the hotel earlier then 3:00pm I asked if I can check in early, I was told NO. So I waited till 2:55pm to go and check in and the lady said”I was told to check you in till 3:00pm” witch i replied It’s 5 min till 3pm to check-in while I fill out the paperwork so I can go to my room, so she look at the clock to make sure of time, then she called the manager to come and check me in… This hotel is not worth the money paid, it’s very rundown and VERY NOISY DAY AND NIGHT, at 12:30am the trash was being pick up the truck was so noisy… I’m sorry for the guest that stay there not KNOWING what to expect… NOT EVEN WORTH 1STAR RATING!
Stayed 1 night in Dec 2024

4/10 Poor

STUART

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival the only light in the room didn’t work, had to steal a bulb from elsewhere. Only one receptacle in bedroom (one in bath). Could see the tree in the courtyard with the door close which wasn’t a big deal unless the music or birds or dog outside is loud. Water was scalding hot or cold, no middle ground. Have to ask for our water to be turned on twice. I’ll pay little more next time but excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alla

Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto limpio y aire frío , buena ubicación
Stayed 6 nights in Nov 2024

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

6/10 Okay

Yaritza

👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue In general the hotel it’s very clean just need a extra blanket for bed
Stayed 1 night in Aug 2024

6/10 Okay

Christine Angel

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Stayed 4 nights in Jul 2024