Hotels in Patrick Henry

"The room was clean and beautiful The staff was amazing Barry in the Valet parking area was so helpful Sean at the Front Desk was always friendly and courteous Tim who I think usually works at the coffee bar , but he was working at the bar on 2nd floor on 2/6 was so friendly and very helpful when I left the motel , helped me use the ticket to exit the parking deck and how to find the elevator to deck"

"To start, the only reason I gave 2 stars was because the couple of employees (cleaner and rooftop bar tender) were very nice and attentive. So they earned the 2 stars, not the hotel itself. The hotel was decent as far as the look. There was no parking on site and no one for valet when we arrived so we had to park 2 blocks away. No biggie but with there being no front desk there was no one there that had any info on a safe place to park. Our room was ok but definitely not as clean as it could’ve been. There were stains on get couch and hair all over the back of the bed near the head board. The heat would not go above 65 so it was pretty cold all night and the balcony door wouldn’t lock. But to top it off, we were traveling with friends for my wifes birthday and they ended up getting locked out of their room at midnight due to the batteries dying on their keypad. They were informed by someone with the phone number provided to call with issues that they could not get in touch with maintenance to get them in their room but they could get another room. All of their belongings were locked in that room so that wasn’t acceptable. Finally they talked with maintenance and able to get in after about 30 minutes. They requested some sort of compensation for the inconvenience and were given a $15 credit. Pretty ridiculous but we were informed by an employee that they are currently trying to sell the property so I guess whoever runs this place right now do not care about guests returning."

"Todo bien !"