Beautiful hotel and friendly staff. Beds are very comfortable. Issues - only one of two elevators were working on a very busy weekend causing long waits to go to/from rooms. Additionally, many high school and college sports teams were staying at the hotel. Some of the students were extremely loud at night until about midnight making sleep difficult. Not sure this is the hotel’s fault but perhaps they should implement a quiet time (after 9:00 pm) as I have seen in other hotels.
Staff was friendly however. I got a room with two beds and one of the beds smelled horrible. The carpet needs shampooing. The bathroom needed proper cleaning. I actually took pictures.
Beautiful rooms, comfortable bed and staff everywhere was so nice.
The sheets were not clean and the room I was switched to had no hot water
Low water pressure in the shower. Hotel is showing its age. Tricky finding it. A decent option if you can get a deal. Don’t pay full price.
This is an older hotel. It is still nice when you first walk in. We were on the second floor. There’s a bad smell down there. One of the glasses in the room had something chunky on it and also had a smear mark like someone tried to wipe it off. The coffee pot made a big mess when we tried to make coffee for one ( water leaking out both sides) and the liquid creamer seemed old and looked disgusting. Noises- you can hear everything: people washing their hands, taking showers, flushing toilets, slamming doors. The first morning I was up around 3:30 due to all the noise. The AC was super loud and even though I tried to turn it up it didn’t work. I had it set at 71 but the thermometer constantly stayed at 65. Cookies?? Where were the cookies?? I would not suggest this hotel. If you go definitely don’t request the 2nd floor. Location was really good though.
When we arrived to our room we did not have enough towels and made a request for extra towels. Unfortunately, they couldn't accommodate our request until the following day. AC was subpar at best. Also, woke up to a barking dog. Next time, I will find out before booking if there's a pet free floor.
We did a short overnight stay. Everyone was super nice and attentive. I’ve never had a bad experience with that staff at all, and the hotel is usually a pleasant stay. This time however, our room smelled like bad body odor. 2 of the joining room doorknobs were hanging off. And there were some hairs in the bathtub 😬.
I stayed in room 316. The temperature in the room was 57. (It was in the 30s outside.) I turned the heater on 78 but when I left at 3:45 am it was still cool in the room. Sleeping was difficult.
Good rate. Location is near many restaurants and shopping.
DoubleTree by Hilton Hotel Charlottesville is within the area of popular attractions such as John Paul Jones Arena and Downtown Mall. This 4-star hotel welcomes guests with 239 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
At DoubleTree by Hilton Hotel Charlottesville, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Beautiful hotel and friendly staff. Beds are very comfortable. Issues - only one of two elevators were working on a very busy weekend causing long waits to go to/from rooms. Additionally, many high school and college sports teams were staying at the hotel. Some of the students were extremely loud at night until about midnight making sleep difficult. Not sure this is the hotel’s fault but perhaps they should implement a quiet time (after 9:00 pm) as I have seen in other hotels.
Staff was friendly however. I got a room with two beds and one of the beds smelled horrible. The carpet needs shampooing. The bathroom needed proper cleaning. I actually took pictures.
Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to welcoming you back again.
Beautiful rooms, comfortable bed and staff everywhere was so nice.
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Charlottesville to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to welcoming you back again