Hotel Keen

3.0 star property
Art Deco hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Keen

Exterior detail
Premium bedding, desk, iron/ironing board, free WiFi
Free daily continental breakfast
Shower, designer toiletries, hair dryer, towels
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
425 High Street, Palo Alto, CA, 94301-1621
  • Stanford Shopping Center
    ‪3 min walk‬
  • Stanford University
    ‪3 min drive‬
  • Stanford University Medical Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

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Room options

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

7.8 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palo Alto

Located in Downtown Palo Alto within 2 miles (3 km) of Stanford University, Hotel Keen is within a few miles (5 km) of other popular sights such as Stanford University Medical Center. This 42-room, 3-star hotel welcomes guests with in-room amenities like iPod docks, coffee makers, and LCD TVs.

What's nearby

  • Stanford Shopping Center - 3 min walk - 0.2 miles
  • Stanford Stadium - 19 min walk - 1.0 mile
  • Lucile Salter Packard Children's Hospital at Stanford - 20 min walk - 1.1 miles
  • Stanford University - 3 min drive - 1.4 miles
  • Stanford University Medical Center - 3 min drive - 1.2 miles

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 35 min drive

Restaurants

  • ‪Verve Coffee Roasters - ‬1 min walk
  • ‪Salt & Straw - ‬4 min walk
  • ‪The Patio - ‬2 min walk
  • ‪Nola - ‬5 min walk
  • ‪Pho Ha Noi - ‬2 min walk

About this property

Hotel Keen

Art Deco hotel with free breakfast and a 24-hour front desk
Renovated in 2022, Hotel Keen offers free WiFi in public areas, coffee in a common area, and express check-in. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, a porter/bellhop, and a communal living room.
Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include iPod docks, coffee makers, and free local calls. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

What's there to see within easy reach of Hotel Keen?

This hotel is situated in Downtown Palo Alto, just steps from Stanford Theatre, and within a 10-minute walk of Stanford Shopping Center and Stanford University Arboretum. You'll also find Stanford Stadium and Facebook Campus within a short drive.

How much does it cost to stay at Hotel Keen?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Keen on Jul 3, 2025 start from $130.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Keen?

Yes, there is a garage.

Does Hotel Keen feature a casino on the premises?

No, Hotel Keen doesn't have a casino.

Will I find an indoor pool at Hotel Keen?

No, there is no indoor pool at this hotel.

Is Hotel Keen good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a tasting room and free breakfast.

Does Hotel Keen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Keen have a restaurant with a breakfast menu?

Hotel Keen offers free continental breakfast each morning though there is no restaurant.

Will Hotel Keen allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Keen for a fee of USD 75 per pet, per night.

Does Hotel Keen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Keen?

The closest major airport to Hotel Keen is San Carlos, CA (SQL), which is 10.4 mi away (22 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is located 16.7 mi away (21-minute drive).

Are there rooms with balconies at Hotel Keen?

No, there aren't any guestrooms with balconies at Hotel Keen.

Hotel Keen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 257 out of 666 reviews
Rating 8 - Good. 235 out of 666 reviews
Rating 6 - Okay. 96 out of 666 reviews
Rating 4 - Poor. 50 out of 666 reviews
Rating 2 - Terrible. 28 out of 666 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

gene

Liked: Cleanliness, staff & service
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
Stayed 2 nights in Jun 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, easy and super friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Dhyey

Business traveler
Excellent hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

UNCHISA

Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2025

8/10 Good

Ramtin, Vancouver

Stayed 8 nights in Jan 2025

6/10 Okay

Jeremy

Business traveler
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills hotel, good price.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay loved it
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Our room was in the back of the building and we stayed Saturday night. There must be a club in the block over because load music going until late at night. If you’re a light sleeper ask for a room in the front of the building
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

jennifer

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Wolfgang

Business traveler
Nice small hotel central location
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John P

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and disappointing - avoid! After arriving and checking the sheets I went to sleep due to jetlag after long travel and work. I woke up in the night and discovered a dirty sock, and that the floor clearly hadn’t been cleaned due to the state of my clean white socks. On going to make a coffee in the morning, I discovered that the mug was sticky and dirty. A clean room really is the bare minimum and at the price point really unacceptable. Breakfast was limited. Complaint dealt with poorly. Very glad I was only staying for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, location
Stayed 3 nights in Oct 2024

10/10 Excellent

ALBERTO

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and cozy room!
Stayed 3 nights in Aug 2024