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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Point of interest
Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(169 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(43 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(270 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(28 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Lowertown, Holiday Inn Express & Suites Downtown Ottawa East by IHG is a leisurely stroll from popular sights such as Byward Market Square and University of Ottawa. This 182-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Rideau Canal - 11 min walk - 0.6 miles
  • National Gallery of Canada - 12 min walk - 0.7 miles
  • Parliament Hill - 16 min walk - 0.9 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Brigid's Well - ‬3 min walk
  • ‪Tomo - ‬6 min walk
  • ‪Chez Lucien - ‬5 min walk
  • ‪The Shawarma Place - ‬5 min walk
  • ‪La La Noodle - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

At Holiday Inn Express & Suites Downtown Ottawa East by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 18.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 8,131 reviews
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The price is $114
Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Apr 5, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

This hotel is situated in Lowertown within a short 9-minute walk of Byward Market Square and also 15 minutes on foot from Rideau Canal. You'll also find Parliament Hill and Casino du Lac Leamy within a short drive.

Is there parking available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, parking is offered for CAD 18.00 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a casino at the property?

No, Holiday Inn Express & Suites Downtown Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:30 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

The closest major airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG is Ottawa International Airport (YOW), which is 11 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, at Holiday Inn Express & Suites Downtown Ottawa East by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1355 out of 2592 reviews
Rating 8 - Good. 754 out of 2592 reviews
Rating 6 - Okay. 283 out of 2592 reviews
Rating 4 - Poor. 92 out of 2592 reviews
Rating 2 - Terrible. 108 out of 2592 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Quanshuang

On 25 December, it cost me three times $25 for parking, but I remember it should be $35 for whole
Stayed 3 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff, breakfast staff exceptional
Stayed 2 nights in Dec 2025

8/10 Good

Gurjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Ottawa.
Stayed 1 night in Dec 2025

10/10 Excellent

Arijit

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 2 nights in Dec 2025

10/10 Excellent

Chisom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Dec 2025

6/10 Okay

Adam

Stayed 4 nights in Dec 2025

10/10 Excellent

Jelena

Liked: Cleanliness, property conditions & facilities
The room was excellent, clean, and the beds were very comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Maude

Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I always stay at Holiday Inn Express when I travel, clean, and friendly staff, and a great breakfast buffet. It is nice to have one less thing to worry about when traveling.
Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Nov 2025

8/10 Good

Stephane

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Duane

Business traveler
Liked: Cleanliness, staff & service, amenities
The breakfast is amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Not much to do around the hotel in terms of dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Ufuk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly
Stayed 1 night in Dec 2025

6/10 Okay

Allister j

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice room, great staff ,no restaurant.
Stayed 4 nights in Dec 2025

10/10 Excellent

SEAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Rueeva

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, the staff was very helpful and considerate.
Stayed 1 night in Nov 2025

10/10 Excellent

Kuber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Dec 2025

8/10 Good

Ken

Stayed 3 nights in Dec 2025

10/10 Excellent

Shainuka

Stayed 2 nights in Dec 2025

10/10 Excellent

magued

Liked: Cleanliness, property conditions & facilities
Excellent stay , clean near all restaurants
Stayed 1 night in Dec 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was wonderful, made excellent use of the fridge, Ice machine outside room was out of order, breakfast was delicious, I stuck with the hot food, my coworker went with the muffins and fruit, room temperature was perfect
Stayed 1 night in Dec 2025

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