Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Byward Market Square

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Welcome to the Holiday Inn Express & Suites, a hotel with a convenient street corner location and a beautiful entrance.
Indulge in a variety of breakfast options, including cheese omelets, at the buffet.
Enjoy breathtaking views of the city skyline from this rooftop terrace with a lush artificial lawn and surrounding planters.
Relax in our stylish lobby, featuring a reception desk, comfortable seating area, and dining space with a large window view.
Relax in a spacious room with a large bed, two bedside tables, and a flat-screen TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪8 min walk‬
  • Parliament Hill
    ‪16 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub

9.2 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(236 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(36 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(131 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG is a leisurely stroll from popular sights such as Byward Market Square and University of Ottawa. This 182-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Parliament Hill - 16 min walk - 0.9 miles
  • Canadian Museum of History - 3 min drive - 1.6 miles
  • Casino du Lac Leamy - 6 min drive - 3.0 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel with free breakfast, a quick walk to Byward Market Square
At Holiday Inn Express & Suites Downtown Ottawa East by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 18.00 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Sep 6, 2025 start from $107.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

This hotel is situated in Downtown Ottawa within a short 9-minute walk of Byward Market Square and also 15 minutes on foot from Rideau Canal. You'll also find Parliament Hill and Casino du Lac Leamy within a short drive.

Is there parking available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, parking is offered for CAD 18.00 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a casino at the property?

No, Holiday Inn Express & Suites Downtown Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

The closest major airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, at Holiday Inn Express & Suites Downtown Ottawa East by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1223 out of 2368 reviews
Rating 8 - Good. 693 out of 2368 reviews
Rating 6 - Okay. 257 out of 2368 reviews
Rating 4 - Poor. 93 out of 2368 reviews
Rating 2 - Terrible. 102 out of 2368 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt some areas were extremely unsafe surrounding the property
Stayed 7 nights in Apr 2025

8/10 Good

Amabelle

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Carol

Stayed 1 night in May 2025

8/10 Good

Raminder

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, the area had a lot of homelessness and beggars all around the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Mariia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 1 night in May 2025

8/10 Good

Sidnei

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambient very nice Everything is new Perfect quiet
Stayed 1 night in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sotonye

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Soumia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

It was a great stay. Near downtown, breakfast was AMAZING, manager was very receptive to any issues we encountered. Would recommend
Stayed 1 night in Apr 2025

6/10 Okay

Danny

Traveled with partner
Liked: Amenities, property conditions & facilities
Onsite parking was full when we arrived. Many homeless in the immediate area
Stayed 2 nights in May 2025

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and value!

Great hotel, terrific facilities and room. Breakfasts are the best. Very clean and good staff! Only downside is the area of Ottawa is dirty and homeless.
Stayed 5 nights in Apr 2025

8/10 Good

Steven

Stayed 1 night in Apr 2025

8/10 Good

Crescencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in May 2025

8/10 Good

Dwight

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all we wanted to do
Stayed 1 night in Apr 2025

8/10 Good

Cristian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Guy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Réception ne parle pas français, pas de facture papier au chek in .
Stayed 3 nights in Apr 2025

10/10 Excellent

Kamrul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a perfect stay for my business
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Apr 2025

8/10 Good

Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not informed of the parking charge.
Stayed 1 night in Apr 2025

6/10 Okay

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 1 night in Apr 2025

10/10 Excellent

john, Burlington

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Shinrhyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025