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Hyatt Regency Niagara Falls Fallsview

4.0 star property

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Photo gallery for Hyatt Regency Niagara Falls Fallsview

1 bedroom, premium bedding, in-room safe, desk
The Family Presidential Suite | Panoramic Premium Fallsview | 1 bedroom, premium bedding, in-room safe, desk
Lobby
1 bedroom, premium bedding, in-room safe, desk
Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Place, Fallsview Casino
    ‪5 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪6 min walk‬
  • Place, Skylon Tower
    ‪10 min walk‬

Room options

View all photos for 1 King Bed Suite - Horseshoe Fallsview

1 bedroom, premium bedding, in-room safe, desk

1 King Bed Suite - Horseshoe Fallsview

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Studio Suite- Horseshoe / Us Fallsview

1 bedroom, premium bedding, in-room safe, desk

1 King Studio Suite- Horseshoe / Us Fallsview

  • Sleeps 4
  • Free WiFi

View all photos for 2 QUEEN BED HIGH FLR STE- HORSESHOE FALLSVIEW

1 bedroom, premium bedding, in-room safe, desk

2 QUEEN BED HIGH FLR STE- HORSESHOE FALLSVIEW

  • Sleeps 4
  • Free WiFi

View all photos for 2 QUEEN BED SUITE - HORSESHOE FALLSVIEW

1 bedroom, premium bedding, in-room safe, desk

2 QUEEN BED SUITE - HORSESHOE FALLSVIEW

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed Suite - Horseshoe / Us Fallsview

1 bedroom, premium bedding, in-room safe, desk

1 King Bed Suite - Horseshoe / Us Fallsview

  • Sleeps 4
  • Free WiFi

View all photos for 1 King High Flr Ste- Horseshoe/ Us Fallsview

1 bedroom, premium bedding, in-room safe, desk

1 King High Flr Ste- Horseshoe/ Us Fallsview

  • Sleeps 5
  • Free WiFi

View all photos for 1 King Presidential- Horseshoe/ Us Fallsview

1 bedroom, premium bedding, in-room safe, desk

1 King Presidential- Horseshoe/ Us Fallsview

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Whirlpool Suite - Horseshoe Fallsview

1 bedroom, premium bedding, in-room safe, desk

2 Queen Whirlpool Suite - Horseshoe Fallsview

  • Sleeps 2
  • Free WiFi

View all photos for 3 QUEEN BED SUITE - HORSESHOE / US FALLSVIEW

1 bedroom, premium bedding, in-room safe, desk

3 QUEEN BED SUITE - HORSESHOE / US FALLSVIEW

  • Sleeps 6
  • Free WiFi

View all photos for Junior Presidential | Premium Fallsview Suite | One King Bed | Air Jetted Tub

Junior Presidential | Premium Fallsview Suite | One King Bed | Air Jetted Tub | 1 bedroom, premium bedding, in-room safe, desk

Junior Presidential | Premium Fallsview Suite | One King Bed | Air Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Fallsview Suite | Two Queen Beds | High Floor

Premium Fallsview Suite | Two Queen Beds | High Floor | 1 bedroom, premium bedding, in-room safe, desk

Premium Fallsview Suite | Two Queen Beds | High Floor

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Fallsview | Two Queen Beds

Fallsview | Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Fallsview | Two Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for The Regency | Premium Fallsview Suite | Four King Beds | Two Bathrooms | High Floor

The Regency | Premium Fallsview Suite | Four King Beds | Two Bathrooms | High Floor | 1 bedroom, premium bedding, in-room safe, desk

The Regency | Premium Fallsview Suite | Four King Beds | Two Bathrooms | High Floor

  • 2 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free WiFi

View all photos for Premium Fallsview Suite | Three Beds | Mid Floor

Premium Fallsview Suite | Three Beds | Mid Floor | 1 bedroom, premium bedding, in-room safe, desk

Premium Fallsview Suite | Three Beds | Mid Floor

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Premium Fallsview Suite | Two King Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Fallsview Suite | Two King Beds

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Fallsview Suite | Three Beds

View from room

Fallsview Suite | Three Beds

  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Fallsview Suite | Four Queen Beds | High Floor

View from room

Fallsview Suite | Four Queen Beds | High Floor

  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds
  • Free WiFi

View all photos for Premium Fallsview Suite | Four Beds | Two Bathrooms | High Floor

Premium Fallsview Suite | Four Beds | Two Bathrooms | High Floor | 1 bedroom, premium bedding, in-room safe, desk

Premium Fallsview Suite | Four Beds | Two Bathrooms | High Floor

  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds
  • Free WiFi

View all photos for Fallsview Suite | Two King Beds | Air Jetted Tub

Free toiletries, hair dryer, towels, soap

Fallsview Suite | Two King Beds | Air Jetted Tub

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for The Vista | Premium Fallsview Suite | Six Beds | Two Bathrooms

The Vista | Premium Fallsview Suite | Six Beds | Two Bathrooms | 1 bedroom, premium bedding, in-room safe, desk

The Vista | Premium Fallsview Suite | Six Beds | Two Bathrooms

  • 2 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for Fallsview Suite | Two King Beds | Two Bathrooms

Fallsview Suite | Two King Beds | Two Bathrooms | 1 bedroom, premium bedding, in-room safe, desk

Fallsview Suite | Two King Beds | Two Bathrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Fallsview Suite | Two King Beds | Accessible Roll-in Shower

Fallsview Suite | Two King Beds | Accessible Roll-in Shower | View from room

Fallsview Suite | Two King Beds | Accessible Roll-in Shower

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for The Family Presidential Suite | Panoramic Premium Fallsview

View from room

The Family Presidential Suite | Panoramic Premium Fallsview

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for The Prime Minister Suite | Premium Fallsview | High Floor

The Prime Minister Suite | Premium Fallsview | High Floor | Bathroom | Free toiletries, hair dryer, towels, soap

The Prime Minister Suite | Premium Fallsview | High Floor

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for The Presidential Suite | Premium Fallsview | High Floor

The Presidential Suite | Premium Fallsview | High Floor | View from room

The Presidential Suite | Premium Fallsview | High Floor

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for City View | One King Bed

City View | One King Bed | 1 bedroom, premium bedding, in-room safe, desk

City View | One King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City View Suite | Three Queen Beds

1 bedroom, premium bedding, in-room safe, desk

City View Suite | Three Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Premium Fallsview | One King Bed

Premium Fallsview | One King Bed | View from room

Premium Fallsview | One King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Niagara Falls

Located in Fallsview within a short walk of Skylon Tower, Hyatt Regency Niagara Falls Fallsview is within a mile (2 km) of other popular sights such as Journey Behind The Falls. This 613-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Fallsview Casino - 5 min walk - 0.3 miles
  • Niagara Falls Convention Centre - 5 min walk - 0.3 miles
  • OLG Stage at Fallsview Casino - 6 min walk - 0.4 miles
  • Skylon Tower - 10 min walk - 0.6 miles
  • Clifton Hill - 5 min drive - 1.1 miles

Getting around

  • Niagara Falls Station - 12 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 51 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Niagara Brewing Company Taproom - ‬5 min walk
  • ‪Grand Buffet - ‬5 min walk
  • ‪Ruth's Chris Steakhouse - ‬3 min walk
  • ‪Shoeless Joe's Sports Grill - ‬5 min walk

About this property

Hyatt Regency Niagara Falls Fallsview

Guests of Hyatt Regency Niagara Falls Fallsview have access to an indoor pool, a 24-hour gym, and 2 hot tubs. Parking is available for CAD 70 per night (CAD 100 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, laptop-compatible safes, and phones are also available.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Air conditioning
  • Gym
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The price is $160
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per night)
  • Limo/town car service
  • Secured, covered self parking on site (CAD 70 per night)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 60 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Starbucks
  • STK Steakhouse Fallsview
  • TGI Fridays Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 42 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 5 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CAD 200 per night
  • 12 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 60 per person
  • Covered self parking fee: CAD 70 per night (in/out privileges)
  • Covered valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Frequently asked questions

Is free cancellation available at Hyatt Regency Niagara Falls Fallsview?

Hyatt Regency Niagara Falls Fallsview offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Niagara Falls Fallsview?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Niagara Falls Fallsview on May 31, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Regency Niagara Falls Fallsview?

This hotel is situated in Fallsview, just steps from Journey Behind The Falls, and within a 10-minute walk of Fallsview Casino and OLG Stage at Fallsview Casino. You'll also find Clifton Hill and Fallsview Indoor Waterpark within a short drive.

Is parking available on site at Hyatt Regency Niagara Falls Fallsview?

Yes, valet parking is offered for CAD 100 per night with in/out privileges and self parking is available for CAD 70 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hyatt Regency Niagara Falls Fallsview include a casino on the premises?

No, Hyatt Regency Niagara Falls Fallsview doesn't have a casino.

Is there an indoor pool at Hyatt Regency Niagara Falls Fallsview?

Yes, this hotel has an indoor pool along with 2 hot tubs.

Is Hyatt Regency Niagara Falls Fallsview a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as 2 restaurants and an indoor pool.

Are there hot tubs at Hyatt Regency Niagara Falls Fallsview?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hyatt Regency Niagara Falls Fallsview have a restaurant that serves breakfast?

Yes, Hyatt Regency Niagara Falls Fallsview has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hyatt Regency Niagara Falls Fallsview allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Regency Niagara Falls Fallsview though service animals are welcome.

Are there connecting rooms at Hyatt Regency Niagara Falls Fallsview?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Regency Niagara Falls Fallsview?

The closest major airport to Hyatt Regency Niagara Falls Fallsview is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 12.1 mi away (30 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 20.4 mi away.

Are there rooms with balconies that I can book at Hyatt Regency Niagara Falls Fallsview?

No, you won't find guestrooms with balconies at Hyatt Regency Niagara Falls Fallsview.

Does Hyatt Regency Niagara Falls Fallsview host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hyatt Regency Niagara Falls Fallsview.

Hyatt Regency Niagara Falls Fallsview Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 244 reviews
Rating 8 - Good. 43 out of 244 reviews
Rating 6 - Okay. 17 out of 244 reviews
Rating 4 - Poor. 12 out of 244 reviews
Rating 2 - Terrible. 14 out of 244 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff. Great fitness area. Only issue was the hot tubs in pool area are drained and elevators can get congested and crazy but staff handled it well.
Stayed 1 night in May 2026

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the stay in Niagara Falls. Staff was very friendly, room was great!!
Stayed 2 nights in May 2026

10/10 Excellent

sarathy

Na
Stayed 1 night in May 2026

10/10 Excellent

Vonda, Marana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING VIEWS FROM THE VERY SPACIOUS ROOM
Stayed 3 nights in May 2026

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights. We originally booked a city view room but when we arrived they offered an upgrade for a small fee for the Falls view. It was worth the extra money. The view was breathtaking. Also, the room was really clean. It was spacious and had everything we needed. Also, the parking was super convenient, worth the money paid for it. Everyone there was super polite and helpful. Before checkout we ate at the steak house onsite for breakfast. It was delicious! But I loved our server even more. Her name was Dawn. She was so funny and quirky and made our time there even more memorable. Overall one of favorite places we have stayed at.
Stayed 2 nights in May 2026

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hyatt Regency Niagara Falls Fallsview was fantastic from start to finish. The hotel itself is beautiful, clean, and perfectly located for enjoying the Falls and nearby attractions. The room was spacious, comfortable, and offered an incredible view that made the experience even more memorable. Everything was well maintained, and the atmosphere throughout the property felt welcoming and relaxing. What really stood out during our visit was the outstanding customer service. The front desk team was extremely helpful and professional at every interaction. They answered all of our questions, provided great recommendations for the area, and made check-in and check-out quick and stress-free. It truly felt like they cared about making our stay enjoyable. The valet team also deserves special recognition. They were incredibly friendly, efficient, and always greeted us with a smile. Their positive attitude and quick service made coming and going from the hotel so easy and convenient. Overall, we had an excellent experience and would absolutely recommend this hotel to anyone visiting Niagara Falls. We look forward to staying here again on our next trip.
Stayed 1 night in May 2026

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 1 night in May 2026

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff, breakfast and the good part upgrade room falls view
Stayed 4 nights in May 2026

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have have gone to this hotel many times when it was called Embassy suites and they would offer continental breakfast and also offer complementary evening reception now that they have rebranded to Hyatt Regency they do not offer this. And also they had 2 bottle of water in the room but if the water was used they would charge you 3 dollars per bottle. The hotel overall is clean, the staff are very helpful and kind, it easy check in and check out, for parking you have many options. They also have have a pool and 2 hottubs, and gym which is nice and clean. I believe they also have laundry amenities. It close to the falls and if you booked fallsview room there is no obstruction to the view of the falls and you can also enjoy the fireworks from your room.
Stayed 2 nights in May 2026

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect view on the two falls and fireworks. Valet and parking are really expensive...
Stayed 2 nights in May 2026

8/10 Good

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean
Stayed 1 night in May 2026

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great value for the money at this hote. it is under renovation so I expect the price will go up longer term.
Stayed 1 night in May 2026

10/10 Excellent

Nataly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt is a 4 star hotel. It was so clean, spacious, and had so many amenities! We will definitely be staying with the Hyatt again.
Stayed 1 night in May 2026

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll start with the best part: the location and fantastic view of the two waterfalls that make up Niagara Falls. The staff and attention were superb, from reception to valet parking and security. Excellent memories of my stay.
Stayed 1 night in May 2026

6/10 Okay

Bennie

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was not helpful with luggage carts. Would not let us use carts they used for paying customers even caused us a 30 minute wait for a house cart. Food choices were slim and well overpriced so we chose to eat elsewhere. Will not bring our convention here.
Stayed 2 nights in May 2026

10/10 Excellent

Catie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Perfect view of Niagara Falls from our room, and of the fireworks every night! The suite set up was perfect for our group (with kids and grandparent).
Stayed 2 nights in May 2026

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff, breakfast was delicious, and loved the shuttle service!
Stayed 4 nights in May 2026

8/10 Good

Shikha

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everything was ok. Room was ok and clean. Carpet looked dirty. My son got hurt in the pool From the mosaic tile that was not in properly. I guess the safety check before the pool opened up to public was not assessed. My son had a big cut while swimming on his right foot when he stood up while swimming and put his foot down.he got cut from the tile in the pool. It still healing very slowly. We told the attendant right away . They brought the safety person but nothing was done or told to us. No one called our room or even manager to apologize. I met some old manager in the line while waiting at checkout. He was talking to other guest then he came towards me and asked you want to check out I said yes I want to tell them something that happen but he didn’t even ask and said ok. Not happy with customer service . I told the customer service the situation . I think they should have given some kind of discount or anything but just simply said sorry and didn’t even ask if my son is ok. He has taken two days off now from school. Not sure what to rate now after this experience. I will certainty go to marriot which we always go to in future.
Stayed 1 night in May 2026

10/10 Excellent

nilobon, greer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the service was excellent. I took my 87-year-old mother on a trip and wanted her to be able to see the waterfall view directly from our room. The manager on duty that day arranged for us to have the room with the clearest view of the waterfall—at a price that fit my budget. I was very impressed and will definitely return whenever I have a chance
Stayed 2 nights in Apr 2026

8/10 Good

Becky

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Egg breakfast was not good. Elevators took long. I thought I was stuck on 22nd floor had to run down few flights to catch my tour on time. The bell men were absolutely wonderful and great room and view. Also nice location.
Stayed 2 nights in May 2026

10/10 Excellent

Swati

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2026

10/10 Excellent

maria zaki

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool. Was decent at most.
Stayed 2 nights in May 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hotel in general was clean and well maintained. A bit pricey but well worth it for this honeymooning couple.
Stayed 3 nights in May 2026

10/10 Excellent

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay at this luxurious hotel and the service, cleanliness, amenities and food quality were consistently top notch. Very helpful and courteous staff. Newly renovated rooms were super comfortable and spacious with a fabulous view overlooking the Falls and firework display. Would definitely stay here again. One of the nicest hotels I've stayed in.
Stayed 1 night in May 2026

10/10 Excellent

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms were beautiful, clean and very comfortable. The view of the Falls from our room was awesome! Staff was very competent, friendly, accommodating and helpful. This property is up to par with any high end hotel I have stayed at in the world. Had both dinner and breakfast at the hotel and would recommend both as food quality and service was excellent!
Stayed 1 night in May 2026

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