Bienville House

3.5 star property
Historic hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Bienville House

Relax in a stylish room with a large bed, sitting area, and elegant decor.
Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Stately building with a classic facade, featuring evenly spaced windows and a central entrance.
Relax in this inviting living room with a sofa set, coffee table, and lamp, plus a staircase leading to an upper level.
Relax in this elegantly furnished living area with a high ceiling, comfortable seating, and a large mirror.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

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Room options

Deluxe Double Room

9.2 out of 10
Wonderful
(38 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

SunDeck Double

8.8 out of 10
Excellent
(49 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Bienville House on Jul 17, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Is there parking available at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

Is Bienville House a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Bienville House?

No, there isn't a spa tub at this hotel.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Does Bienville House have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13 mi away (21 minutes by car).

Are there rooms with balconies at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1180 reviews
Rating 8 - Good. 238 out of 1180 reviews
Rating 6 - Okay. 90 out of 1180 reviews
Rating 4 - Poor. 23 out of 1180 reviews
Rating 2 - Terrible. 21 out of 1180 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Great staff always friendly and helpful. Large clean rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. So friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like 2020

Beinvile House is our goto stay in Mew Orleans. We love the boutique feel and the sumptuous linens on the bed and in the bath. A little disappointed that the p courtyard pool is no longer heated and that continemtal breakfast is no longer provided. Both were generous offerings to weary travelers and morning after French Quarter reveling. We will be back but miss the nice touches!
Stayed 2 nights in Apr 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cool, old building. Quaint. Elevator in lobby always there and door open when I came in - very cool. Coffee in lobby is a nice touch, but ran out around 9:15 each day and wasn’t refilled.
Stayed 4 nights in Apr 2025

8/10 Good

Julieanne, Holland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient location when attending the French Quarter Fest. Although we were in the middle of the the festival and accross from the fire station, the noise was not a problem when the balcony doors were closed. The room was cleaned daily during our 6 day stay, we had to consistently request towels as they took the used ones and did not leave new. The bar/restaraunt was nice but rarely open.
Stayed 5 nights in Apr 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service
Property has potential but found the restaurant and bar not appealing. Also very noisy environment and unsafe area due to the festival underway.
Stayed 5 nights in Apr 2025

10/10 Excellent

Paddraick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ultimate in location

The Bienville House was a great choice for the French Quarter Festival. The location couldn't have been better as we could walk to everything! Highly recommend. Hotel itself was charming and clean. Would definitely stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in the heart of the French Quarter and we were worried it would be loud, however, we had an interior room and did not hear any noise. The hotel was clean and felt cozy. The restaurant was small but served delicious food. Within walking distance of many restaurants and bars. Was not disappointed with this choice!
Stayed 3 nights in Apr 2025

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming and "quirky" boutique hotel. We would stay there again for sure. The shower spray handle attachment fell off the wall and was not fixed during our three day stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

jim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House was comfortable, fairly quiet being just outside of noisy areas but only a few minutes walk to the busy French Quarter area. The only drawback was there was no breakfast available.

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for everything we wanted to see and do. The front desk staff and valet were very nice and welcoming. The elevator was tiny and very scary on how much it made noises. Our room was clean and comfy. they never leave enough coffee or creamers in the room for 2 people to have even 1 cup. the windows leaked water badly when it rained. The pool was closed because the pump wasnt functional. you could use the sister hotel's (a few blocks away) pool. I wish I had known this before check in so I could book a hotel with a functional pool. I wanted to relax for a few hours and swim and this is why we chose a hotel with a pool. again, front desk staff were great and called us a taxi at check out and they were there in like 2 minutes!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tonya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was over all happy with my stay. The staff did not give southern hospitality vibes.
Stayed 1 night in Apr 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and located in a great location. Beds were comfortable and towels were exceptionally soft. Great service from the staff. Would highly recommend this hotel!
Stayed 3 nights in Apr 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, amenities
Lovely property and very comfortable beds. Great location!! Unfortunately my rooms AC didn’t work and it took a few hours for them to move my room. New rooms shower would not get hot.
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , historical hotel!

Both the ladies at front desk were helpful. They held our luggage u til room was ready. Love this historical hotel. Location was perfect and right down the street from the ruby slipper. Walkable to all the French quarter! If we are in New Orleans again, this will be our place to sfay.
Stayed 1 night in Apr 2025

10/10 Excellent

kaci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was 50/50 mostly ride especially the older short short hair women at the front desk that wore reading glasses she was really really rude to my and my husband our first time in New Orleans was fantastic will not be staying at this place again but it was a nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Paddraick

Stayed 3 nights in Mar 2025

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, staff & service
We stayed four nights and had a great time. We were excited to use the pool, but it did not appear as it had been cleaned recently so we didn’t bother. Our room was nice and the bed was very comfortable. Despite our room facing Decatur we did not have any road noise that woke us up. Would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in perfect condition, clean and very beautiful
Stayed 2 nights in Apr 2025