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MS Milenium Monterrey, Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for MS Milenium Monterrey, Curio Collection by Hilton

Indoor pool
Bar (on property)
View from property
Meeting facility
Breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ave. Jose Vasconcelos No. 300 Ote, San Pedro Garza García, NLE, 66260
  • Place, Fashion Drive
    ‪7 min walk‬
  • Place, Showcenter Complex
    ‪10 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪12 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

Room

  • Sleeps 2

View all photos for 2 DBL BEDS JR STE EXEC

Minibar, in-room safe, desk, iron/ironing board

2 DBL BEDS JR STE EXEC

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed 2 Dbl Beds Presidencial Suite

Minibar, in-room safe, desk, iron/ironing board

1 King Bed 2 Dbl Beds Presidencial Suite

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING ACC W/ RI SHWR

Minibar, in-room safe, desk, iron/ironing board

1 KING ACC W/ RI SHWR

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (Junior)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed (Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds (Junior)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Double Beds (Junior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

Minibar, in-room safe, desk, iron/ironing board

1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed 1 Bedroom Suite

Minibar, in-room safe, desk, iron/ironing board

1 King Bed 1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Executive Floor

Minibar, in-room safe, desk, iron/ironing board

1 King Bed Executive Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Superior with Balcony

Minibar, in-room safe, desk, iron/ironing board

1 King Superior with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Executive Floor

Minibar, in-room safe, desk, iron/ironing board

2 Double Beds Executive Floor

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 2

View all photos for 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

DOUBLE TWO DOUBLE BEDS

  • 269 sq ft
  • Sleeps 1
  • 2 Queen Beds

DOUBLE EXECUTIVE 2 DOUBLE BEDS

  • Sleeps 4

DOUBLE SUPERIOR WITH BALCONY

  • Sleeps 4

DOUBLE EXECUTIVE

  • Sleeps 4

View all photos for 1 King Bed Executive Floor

Minibar, in-room safe, desk, iron/ironing board

1 King Bed Executive Floor

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

DOUBLE Accessible

  • Sleeps 4

View all photos for 1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Minibar, in-room safe, desk, iron/ironing board

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

A hotel room with a large bed, a balcony with a table and chairs, and a view of a cityscape.

1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, iron/ironing board

1 KING BED

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

DOUBLE KING SIZE BED

  • Sleeps 4

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a wardrobe.

1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

DOUBLE KING SIZE BED

  • Sleeps 4

View all photos for 1 KING SUPERIOR WITH BALCONY

Minibar, in-room safe, desk, iron/ironing board

1 KING SUPERIOR WITH BALCONY

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

View all photos for 2 DOUBLE BEDS JUNIOR SUITE

A hotel room with two beds, a desk, a chair, and a large window with curtains.

2 DOUBLE BEDS JUNIOR SUITE

  • Sleeps 4
  • 2 Double Beds

JUNIOR SUITE TWO DOUBLE BEDS

  • Sleeps 5

JUNIOR SUITE TWO DOUBLE BEDS

  • Sleeps 5

View all photos for 2 DOUBLE BEDS JUNIOR SUITE- EXECUTIVE FLOOR

Minibar, in-room safe, desk, iron/ironing board

2 DOUBLE BEDS JUNIOR SUITE- EXECUTIVE FLOOR

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

JUNIOR SUITE EXECUTIVE

  • Sleeps 5

View all photos for 1 KING BED JUNIOR SUITE- EXECUTIVE FLOOR

Minibar, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE- EXECUTIVE FLOOR

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

Minibar, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

  • Sleeps 2
  • 1 King Bed

JUNIOR SUITE KING SIZE BED

  • Sleeps 5

JUNIOR SUITE KING SIZE BED

  • Sleeps 5

JUNIOR SUITE STANDARD

  • Sleeps 5

QUADRUPLE EXECUTIVE

  • Sleeps 6

Room TWO BEDS

  • Sleeps 10

Room EXECUTIVE

  • Sleeps 10

Room Accessible

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Room SUPERIOR

  • Sleeps 10

SINGLE TWO BEDS

  • Sleeps 1

SINGLE STANDARD

  • Sleeps 1

SUITE TWO DOUBLE BEDS

  • Sleeps 8

SUITE EXECUTIVE 2 DOUBLE BEDS

  • Sleeps 8

View all photos for 1 KING BED 2 DBL BEDS PRESIDENCIAL SUITE

A hotel room with a large bed, bedside tables, a bench, and a wardrobe.

1 KING BED 2 DBL BEDS PRESIDENCIAL SUITE

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

SUITE KING BED ONE BEDROOM

  • Sleeps 8

SUITE EXECUTIVE KING BED

  • Sleeps 8

SUITE STANDARD

  • Sleeps 8

View all photos for 2 DOUBLE BEDS

Minibar, in-room safe, desk, iron/ironing board

2 DOUBLE BEDS

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 DOUBLE BEDS EXECUTIVE FLOOR

A hotel room with two beds, a desk, a chair, and a large window with curtains.

2 DOUBLE BEDS EXECUTIVE FLOOR

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Pedro Garza García

Located in Residencial San Agustín, MS Milenium Monterrey, Curio Collection by Hilton is within a 10-minute stroll of sights such as Fashion Drive and Metropolitan Center. This 305-room, 4.5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants.

What's nearby

  • Fashion Drive - 7 min walk - 0.4 miles
  • Metropolitan Center - 9 min walk - 0.5 miles
  • Showcenter Complex - 10 min walk - 0.6 miles
  • Plaza Fiesta San Agustin - 12 min walk - 0.7 miles
  • Zambrano Hospital Hellion TecHealth - 14 min walk - 0.8 miles

Getting around

  • Edison Station - 4 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 37 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Super Salads - ‬14 min walk
  • ‪Nutrisa - ‬5 min walk
  • ‪Mirai - ‬4 min walk
  • ‪Tacos Los Capri - ‬3 min walk

About this property

MS Milenium Monterrey, Curio Collection by Hilton

Guests of MS Milenium Monterrey, Curio Collection by Hilton have access to a full-service spa, a casino, and an indoor pool. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
Guests can expect to find WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 127 per night)
  • Available in some public areas: WiFi (MXN 127 per night)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Los Continentes
  • Wall Street Steakhouse

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Casino
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • Tennis

Family friendly

  • Babysitting
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 16,146 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: MXN 127 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 127 per night (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

MS Milenium Hotel Monterrey
InterContinental Monterrey Presidente
InterContinental Presidente Monterrey
Presidente InterContinental Hotel Monterrey
MS Milenium Monterrey
Presidente Monterrey
Presidente Monterrey InterContinental
Presidente Intercontinental Monterrey Hotel Monterrey
MS Milenium Mexico/San Pedro Garza Garcia Nuevo Leon
MS Milenium Monterrey Curio Collection by Hilton
MS Milenium Monterrey, Curio Collection by Hilton Hotel

Frequently asked questions

What's there to do close to MS Milenium Monterrey, Curio Collection by Hilton?

This hotel is situated in Residencial San Agustín within a 10-minute walk of Fashion Drive and Metropolitan Center. You'll also find Fundidora Park and Macroplaza within a short drive.

Will I be able to park at MS Milenium Monterrey, Curio Collection by Hilton?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at MS Milenium Monterrey, Curio Collection by Hilton?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does MS Milenium Monterrey, Curio Collection by Hilton have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and a full-service spa at this hotel.

Does MS Milenium Monterrey, Curio Collection by Hilton include a casino at the property?

Yes, MS Milenium Monterrey, Curio Collection by Hilton has a casino.

Is there an indoor pool at MS Milenium Monterrey, Curio Collection by Hilton?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at MS Milenium Monterrey, Curio Collection by Hilton?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a full-service spa.

Are there hot tubs at MS Milenium Monterrey, Curio Collection by Hilton?

No, but this hotel does have a sauna.

Does MS Milenium Monterrey, Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, MS Milenium Monterrey, Curio Collection by Hilton has 2 restaurants, and serves breakfast for a surcharge.

Are there connecting rooms at MS Milenium Monterrey, Curio Collection by Hilton?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from MS Milenium Monterrey, Curio Collection by Hilton?

The closest major airport to MS Milenium Monterrey, Curio Collection by Hilton is General Mariano Escobedo Intl. Airport (MTY), which is 22.1 mi away (37 minutes by car).

Can I book a room with a balcony at MS Milenium Monterrey, Curio Collection by Hilton?

Yes, some guestrooms at MS Milenium Monterrey, Curio Collection by Hilton offer a balcony.

MS Milenium Monterrey, Curio Collection by Hilton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 62 out of 176 reviews
Rating 8 - Good. 73 out of 176 reviews
Rating 6 - Okay. 26 out of 176 reviews
Rating 4 - Poor. 9 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El arraxde alberca podria tener un espacio abierto, ademas decque se nota ser un prpiadad de varios años
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, room comfort

espraba algo mejor

el check inn fue demasiado lento, a pesar de haber llegado a las 3:30pm, tarde 45 minutos haciendo fila. elevadores son muy tardados, ademas de que uno no estaba en servicio. en general en el hotel se nota que es viejo y falta actualizarse
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service, room comfort

Visita a MTY

Debe de ser remodelado, que se se aprecia que es un hotel aniguo
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien a secas

El cuarto que me dieron era viejito. El baño le faltaba mantenimiento.
Verified review

6/10 Okay

E.G.

Liked: Cleanliness, staff & service, room comfort

Nice hotel for 1-2 days stay

Nice hotel, clean, old facilities. Called after we left to check on a lost earring - were told they would check and call us back - they never did .
Verified review

4/10 Poor

Fred

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good Location, Terrible Beds

2 different rooms (suites) and very uncomfortable beds Excellent Staff Decent Rooms (need renovation) Very Uncomfortable beds
Verified review

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Verified review

6/10 Okay

Batman1976

Disliked: Cleanliness, property conditions & facilities, room comfort

安全な地域にあるというだけの古いホテル

「一番安全」という客先の指定で泊まったが、全体的に古く、部屋も古く清潔感を感じない、価格も高い。一時期より安全になったので別の地域のもっと新しくて快適なホテルに泊まりたい。ホテルから徒歩1分に大きなショッピングモールがあり、近場での買い物・食事には困らない。空港から車で込んでなければ30－40分。
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia, a precio razonable.

Muy buena atención del personal, excelente el desayuno, la ubicación muy favorable.
Verified review

6/10 Okay

Rodolfo

Liked: Cleanliness

Nice hotel, a bit too old

The place is been there for more than 30 years and you will notice it!!
Verified review

8/10 Good

JUAN JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena elección

Muy buen servicio en lo general.Las habitaciones son bastante amplias y muy cómodas. Buena comida en el Restaurante, el desayuno buffet súper completo, con mucha variedad y la atención del personal es excelente.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good hotel , but very over priced in comparison with the other hotels around in that neighborhood. location is very good , rooms are good and spacious . breakfast is reasonable and decent
Verified review

8/10 Good

consuelo

Liked: Cleanliness, property conditions & facilities, room comfort

No cuenta con wi-fi gratis

Exactamente eso del wi-fi gratis, le pone la nota super mala que me querían cobrar 110 pesos por dia por el internet, esto definitivamente tienen que arreglarlo por la categoría de hotel que ostentan y considerando que el internet es accesible en esta zona. ni que estuviéramos en Brasil o Cuba!! Creo que es suficiente razón para no volver a este hotel, hay mucha competencia cerca.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

increible desayuno, cómodas habitaciones habitaciones tranquilas buen trato del personal
Verified review

8/10 Good

Xóchitl

Liked: Cleanliness, property conditions & facilities, room comfort

Inconvenientes en un prestigiado hotel.

bien a pesar de algunos inconvenientes, en mi habitación la 428 no había caja de seguridad, lo reporté y muy amables me enviaron una pero nunca sirvió estaba descompuesta así es que no me sirvió de nada. después tenía que asistir a un evento familiar en la colonia del Valle muy cerca del hotel, abordé un taxi de los que están asignados para el hotel, y nos perdió, no supo como llegar, a pesar de que le pregunté antes si sabía y me contestó afirmativamente, la dirección era la correcta y tuvimos que recurrir al GPS de mi nieta que me acompañaba, sugiero que todos los taxis, lleven ya GPS para evitar esas situaciones. Por otro lado, solo el primer día encontré café para hacer en la habitación, los otros días no, de que sirve tener cafetera en la habitación si no dejan lo necesario para hacerlo?
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
hotel and facilities are a little old but in general its a food deal for short stays
Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service, room comfort

Excelente ubicación y precio valor

Muy bien aunque el hotel ya se nota antiguo y con algunas cosas no tan funcionales. Muy bien ubicado y cerca de todo lo que requeríamos.
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

City hotel convenient for San Augustin tennis club

Hotel is in need of serious make-over given the prices they are charging. Decor is dated; bedroom had clearly not been refreshed for sometime with obvious grime baked-into doors, walls, bath etc. For the duration of our stay (5 days) there was a leak in the ceiling of the hallway which had been attempted to be fixed only for the following morning to have the ceiling tile on the floor with a leakage ongoing. The pool is not appropriate for exercise; the changing rooms not great and no outdoor pool! The bottom line is that the hotel is overpriced for what is being offered.
Verified review

8/10 Good

JACK

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Not Worth $200/Night

The hotel is undergoing a desperately needed renovation. The facilities are very tired and dated. The cheap floral air freshener (trying to make up for as lack of flowers) in the lobby is nauseating. The once "elegant" wood trim that adorns the hotel shows chips and multiple coats of brown paint. The mirror in the bathroom had age stains and the metal drain showed light rust. This hotel was a decent 4 stars when I was there 5 years ago. Now it is 3 stars. It's just not a nearly $200/night hotel. Check back in late 2016.
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

ok for short stay

room needed painting. walls dirty, shower head barely workable. nice lobby but everything else needs some maintenance. certainly not up to usual Intercontinental standards. Said they would email me copy of bill but that didn't happen.
Verified review

8/10 Good

Jesus

Liked: Staff & service, room comfort
Tal como lo esperaba Todo muy bien, excelente personal y la alberca muy limpia con calefacción ideal para relajarte y disfrutar.
Verified review

6/10 Okay

JJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs to be up to date. Needs some renovations
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel de Ciudad de Negocios

Hotel con instalaciones viejas, olor desagradable en el lobby, muy por abajo del estándar de un hotel Intercontinental
Verified review

10/10 Excellent

Omar Ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slp - Mty

Excelente ubicacion y el nivel de atencion es muy recomendable.
Verified review

6/10 Okay

Jeff

Disliked: Room comfort

Old and tired hotel and rooms

For the price, the quality is not good. The rooms are old and rundown. The beds are horribly uncomfortable and sheets not soft like the competitive hotels. I would not stay here again at this price. It doesn't appear that they have put any money into this hotel in quite a long time. For the record, I am on the road about 200 days/yr, so am comparing this hotel to others I stay at around the same price range. In Monterrey, stay at the Quinta Real, Safi or Camino Real (in this order) before this property. I stayed here only because the other hotels were full.