Safi Royal Luxury Valle4.0 out of 5.0
Recent guest reviews
When you arrive at Safi, the entrance is truly impressive and they have a lovely outside pool with a charming jacuzzi. For the kids their is a water slide and it was very clean. A turn off was at check in where we were charged $3k pesos for incidentals advised that any difference would be refunded. When I called my card company it was indeed a charge versus a hold. Also, many of the TV stations did not work. The rooms were very plain and the furniture had some broken knobs on it. The GM did reach out to me to apologize, sent cookies up and advised my next stay for a day would be at no charge. However, when I received the voucher it was simply an upgrade on my next stay. Still, the courtesy extended was a nice gesture. What defeated it all was that the GM asked if I would like breakfast vouchers - I saw I had 4 so I didn't ask for more. At breakfast, Jesus (main waiter) said the certificates were for adult buffets and would not be honored despite my having just gotten off the phone with the GM. I had to call reception whom initially stated same and later made the adjustment. this was just too much of a hassle over a breakfast which should have been Comped (per the GM) to facilitate for a guest. Although I do intend to use the upgrade for a night, It will take a lot to make me want to go back afterwards for leisure or business. Hopefully the next time around will prove a better experience.
Good experience, great buffet every day. However hotel rates given by orbitz do not necessarily match the hotel rates, the difference was too small to argue about.
Really nice hotel, good food and the service was excellent. The location is awesome. Nice fitness center and pool.
Once you register the guests it is impossible to change them, you cannot pay for any extra guest once registration is completed, my friend didn't register his wife because he wasn't sure she was coming, he had to go to other hotel and lost the money on the night he had already paid, the receptionist told him that she couldn't come to the room, there is a security guard that checks a list at nights with the names and if your name is not listed you can't go in, which is stupid since most rooms are for two guests, there was no way to register his wife
This is in an excellent location, right across the street from a major mall. The hotel is very clean, the restaurant is very good and reasonably priced. The morning breakfast buffet is great.
Very friendly and responsive staff, clean and tidy, could have better insulation for noise in the hallway or doorstops to prevent neighboring doors from slamming. Very easy check-in/out. Located on a busy road, across from a mall, with a huge mixed-use development next door. 10 minute walk from a park. Taxis readily called and arrive promptly. There is a pool with a water slide and waterfall, and a hot tub if you don't see them in the hotel photos. Gym looked nice. Architecture, interiors, artwork all European style and the landscape was lacking.
Beautiful hotel, great rooms, exelent food at the restaurant and is in front a exelent mall and restaurants.
great stay, freat value. this hotel is always a great place to stay
This hotel does try their best to meet expectations, and most of the people there are looking for a fancy place to stay. I was just there for a wedding but felt a little out of place since I was too casual. Did not mind it that much, I would go there again. At the restaurant just gave them a "good" review instead of excellent on the food taste, and inmediately wanted to know what was wrong with it... and sent me some pastries to my room just because f that. I did have an issue but I think it's to do with the hotel and this websites communication... on a 2 day stay I only had one day with the free Wi-fi. Free Wi-fi in the Lobby. The Buffet is a little expensive (in pesos, 150 continental, 250 complete, which is around 13 and 21 dollars) but if you are planning on eating a lot then it's fine. Room was great, clean and not smelling of clean like others. You have some extras like free ironing (2 pieces per day) if you don't have time to do it yourself... oh, FYI the iron is behind a mirror in the bedroom. Some English channels. If you like trendy/contemporary style this may not be your style; this is more a classical style hotel
is a very clean and confortable hotel such the bests of the world
My wife and I stayed for one week hotel staff great.Food was top notch breakfast ,lunch or dinner always fast and fresh.Juice and fruit bar unbelievable all fruit sweet I hope my next trip seedless watermelon.Shopping five minutes away the down side wife shopped every day.
I hay payed many hotels more expensive with less than of 2 stars satisfaction, no doubt to be here when you visit Monterrey.
Ghe hotel was great. The even solved blunders that the [...] agent did.[...]I recomend the SAFI as the best hotel I've ever stayed in Mexico. The staff is fantastic!
great location, great price, etc.. This will be my hotel from now on when ever I travel to Monterrey. You cannot beat this price for a hotel this nice. First class all the way!!
[...]In the restaurant the table cloth was stained: I had to ask them to change it. They did, but it was not acceptable to have to ask them to do it.
Within a short walk of Plaza Fiesta San Agustin, Safi Royal Luxury Valle is within 2 miles (3 km) of KidZania Monterrey. This 4-star hotel welcomes guests with 220 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Museo del Obispado and Faro de Comercio are also near this Garza Garcia hotel.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 11:30 AM.
All of Safi Royal Luxury Valle's 220 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Safi Royal Luxury Valle features an outdoor pool, a children's pool, and a health club. A stay here includes free valet parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a spa tub, WiFi in public areas, and a meeting room.