Comfort Inn Monterrey Valle3.0 out of 5.0
Recent guest reviews
This is a very good hotel, good price with a nice location, my experience here was very good, I liked the room, just one little thing was not the best and it was the personal of reception desk, they are not ready to help, you need to ask them to help you even if you approach the desk they do not ask if you need something. But all the rest it is very good.
The staff was friendly, the price was nice. The Wifi was almost non-existent however, could only connect randomly and when it was, it was unbelievably slow. The food at the restaurant as above average in my opinion. The worst thing is for me, the location. I did not have access to a car, thus I was at the mercy of Taxi and Uber. There is nothing within walking distance of this hotel, you must use a taxi or Uber, and access to it via the highways were difficult during peak times due to heavy traffic.
Nice place to stay for business and includes breakfast. Rooms are big and comfortable and quick check in and check out; couldn't connect through wifi though. Staff is friendly and serviceable and there is parking lot.
Arrived in the evening the hallways without A/C, hot, they actually have windows on upper level floors that are open. The bathroom doesn't have a ventilation system other than another window that opens to a corridor of other windows. If you are not worried about parking, we'll now add that to another inconvenience of this hotel because you will have to park around the block or on an area of grass next to access road. Breakfast is another problem as it is HOT in there too and be impressed by several options of old bread and few options of anything else other than cereal. NEVER AGAIN THANKS
I was on the second building (rear), not a great services but very comfortable (is a low cost Hotel), the restaurant are closed at 9pm and not alternatives are suggested by the hotel, all clean, bed ok, tv ok, bath ok, internet service ok, restaurant (you have to forget it).
Clean , large room with a coffemaker, large shower with no tub which we don't care for made it easy to get in and out, bed was comfortable with 3 pillows on each bed, the a/c was loud enough to drown any outside noise in our case a plus and ,maintained a nice cold temperature, our safe did work we did not have to use it, for the price and the area it was a great value. We were always able to find covered parking ,the location does require youto have your own car there is not much within walking distance,exit from the hotel to get to Lazaro Cardenas heading east is a challenge, breakfast was fruit and cereal and juice enough to get your day started . Stayed in room 422 wifi was a spoty.
I stayed there for just one night. The hotel is clean but else is not very good,I didn't expect anything fancy but this is sub.standard. The breakfast is bad, even for a continental, and there aren't enough seats, you have to wait for a while before you find a free table. Also, I forgot my phone charger on the room, I realized it only a few hours after checking out and called immediately to ask them about it, they asked me to call them back. I went there the next day and they told me there were no reports from their staff about a lost phone charger. I know it was me the one who forgot the item, and really, the charger is cheap, that's not a problem, the real problem is that it showed that their staff is dishonest. Just my two cents. Alfredo Salinas
First, the bad: The ac is noisy and old. No timer, no temp control, et cetera The service is awful, no invoice (the girl from accounting apparently is never there), most (not all) of the people at reception are rude The rooms aren't clean, If you don't mind finding hairs in your pillows, you should be ok No exercise facilities The restaurants has like 9 really uncomfortable tables, they are usually full in the morning The good It has a pool The food at the restaurant is ok Is somehow cheap for the area
We stayed here for the location, and it was very near everything we wanted to see. We had the room 229 in the second tower. We had to walk thru a couple of stairs to catch the elevator, so I dont recomend this to a person with disabilities. The room was OK. It was large, with a king bed. Our view was facing the pool,first we thought it was a nice view, plus we can see the city. But at day it was very noisy!! From the morning to 9:00 pm, we can heard a lot of noise, even if we had our windows close. That was a big downside. Also, we noticed in the sink, some little bugs coming from the drain. Everything else was clean. We didn't tried the breakfast, so I cant talk about that. The location its nice but you need a taxi. I wouldn't stay here again.
Do not stay here, reception people are rude and not focused on the customer. Very bad service. The facilities are very old and it smells bad. Location is alright but it's best to look for other options.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Plaza Fiesta San Agustin, Comfort Inn Monterrey Valle is within 2 miles (3 km) of Paseo San Pedro. This 123-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Monterrey and also close to Museo del Obispado and Faro de Comercio.
Free continental breakfast is served each morning from 7 AM to 11 AM. Enjoy a bite to eat at Diez 09, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
All of Comfort Inn Monterrey Valle's 123 air-conditioned rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Comfort Inn Monterrey Valle enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 112 reviews