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Hotel Plaza del Arco Express

Property class: 3

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Photo gallery for Hotel Plaza del Arco Express

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains.
A spacious, well-lit conference room with rows of chairs facing a presentation screen, large windows with a city view, and a tiled floor.
A reception desk with a vase of sunflowers, a television, and framed certificates on the wall.
A tall building with a central glass tower, multiple windows, and a distinctive logo on the facade.
A lobby with a chandelier, columns, a black sofa, and a view of the outside.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000
  • Place, Alameda
    ‪12 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪4 min drive‬
  • Place, Macroplaza
    ‪5 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains.

Standard Double Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Junior Suite, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a television, a window with curtains, and a bedside lamp.

Standard Room, 1 Double Bed

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a desk, two beds, a chair, a mirror, and a door.

Deluxe Double Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Monterrey

Located in Monterrey Centro within 2 miles (3 km) of Fundidora Park, Hotel Plaza del Arco Express is within a few miles (5 km) of other popular sights such as Arena Monterrey. This 77-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a terrace. It's connected to the convention center in central Monterrey and also close to Macroplaza and Santa Lucia Riverwalk.

What's nearby

  • Alameda - 12 min walk - 0.7 miles
  • Iglesia Sagrado Corazon de Jesus - 17 min walk - 0.9 miles
  • Santa Lucia Riverwalk - 4 min drive - 1.5 miles
  • Macroplaza - 5 min drive - 1.7 miles
  • Fundidora Park - 6 min drive - 1.9 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪El Café De Papá - ‬5 min walk
  • ‪Wateke - ‬4 min walk
  • ‪El Bocol - ‬4 min walk
  • ‪La Siberia - ‬2 min walk
  • ‪La Nueva Niza - ‬2 min walk

About this property

Hotel Plaza del Arco Express

Guests of Hotel Plaza del Arco Express enjoy free WiFi in public areas, a meeting room, and a terrace. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a ballroom.
TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include phones, desks, and free toiletries. Housekeeping is available on request.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per night
  • Dogs only
  • 2 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Hotel Plaza del Arco Express.
  • No cribs or infant beds are available.

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

What's there to see around Hotel Plaza del Arco Express?

This hotel is situated in Monterrey Centro within a short 14-minute walk of Alameda and also 16 minutes on foot from Mexican Professional Baseball Hall of Fame. You'll also find Fundidora Park and Macroplaza within a short drive.

How much does it cost to stay at Hotel Plaza del Arco Express?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza del Arco Express on Nov 5, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Plaza del Arco Express?

No, there isn't parking at this hotel.

Does Hotel Plaza del Arco Express include a casino at the property?

No, Hotel Plaza del Arco Express doesn't have a casino.

Will I find an indoor pool at Hotel Plaza del Arco Express?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Plaza del Arco Express?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and free WiFi.

Does Hotel Plaza del Arco Express have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza del Arco Express feature a restaurant that includes a breakfast menu?

No, Hotel Plaza del Arco Express doesn't have a restaurant that serves breakfast.

Will Hotel Plaza del Arco Express allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Plaza del Arco Express for a fee of MXN 300 per pet, per day. A deposit of MXN 500 per night is collected.

Does Hotel Plaza del Arco Express have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Plaza del Arco Express?

The closest major airport to Hotel Plaza del Arco Express is General Mariano Escobedo Intl. Airport (MTY), which is 19.3 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hotel Plaza del Arco Express?

Yes, some guestrooms at Hotel Plaza del Arco Express offer a balcony and may feature city views.

Hotel Plaza del Arco Express Reviews

Reviews

6.6
Rating 10 - Excellent. 103 out of 396 reviews
Rating 8 - Good. 94 out of 396 reviews
Rating 6 - Okay. 73 out of 396 reviews
Rating 4 - Poor. 44 out of 396 reviews
Rating 2 - Terrible. 82 out of 396 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was less the average, pillows were nasty with visible accumulated stains of saliva, sweat, who knows?, one of two bath towels the same with stains, only one of three outlets worked and was near the lavatory, and they wanted a deposit in order to use the tv remote control. Such an unpleasant stay!!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Good service
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel in room no have light
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se reservó por aplicación, querían cobrar extra, porque consideran que los menores ya eran adultos, sin embarg, la aplicación los reconoce como menores. Llegando 2 cucarachas nos reciben en el baño, al parecer salen del caño, falta fumigar. Las instalaciones son viejas, pero remodeladas. Sábanas y blancos amarillos, parecía que estaban usados. Considero que ofrece suficiente para descansar, pero el todo es en función del precio pagado. Aire acondicionado sí, no salió agua caliente nunca. Te dejan dos rollos de papel, jabón, shampoo, toallas. Lo esencial, no esperen lujos.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amables todos atentos el único pero que le pongo es en cuestión de la limpieza de la habitación (había ciertos lugares que no limpiaron)
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

La habitación no tiene clóset ni comida no hay mesa
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Mala atención al llegar, esperamos una hora para que nos dieran la habitación, el hotel huele mal debido a la cocina, la terraza toda sucia... falta mantenimiento
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
El personal muy amables y atentos los únicos detalles en la estadía fueron la falta de agua caliente y la limpieza un poco sucia a mi parecer
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Habitación limpia sólo un detalle el agua caliente se batallo para que saliera y ruido de habitación continua
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
En lo particular está bien si es para una noche, pero el hotel está un poco descuidado.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
El personal no fue amable
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Las camas muy viejas y muy incómodas. En general mobiliario ya viejo
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Si
Stayed 3 nights in Mar 2026