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Hotel Plaza del Arco Express

3.0 star property
Pet-friendly hotel with a restaurant connected to the convention center in Monterrey

Choose dates to view prices

Photo gallery for Hotel Plaza del Arco Express

City view
Exterior
Business center
Restaurant
Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000
  • Place, Alameda
    ‪12 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪19 min walk‬
  • Place, Macroplaza
    ‪3 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

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Jan 26 - Jan 27
Total with taxes and fees
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About the neighborhood

Monterrey

Located in Monterrey Centro within a short walk of Alameda, Hotel Plaza del Arco Express is within a mile (2 km) of Mexican Professional Baseball Hall of Fame. This 77-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a terrace. It's connected to the convention center in central Monterrey and also close to Fundidora Park and Macroplaza.

What's nearby

  • Alameda - 12 min walk - 0.7 miles
  • Santa Lucia Riverwalk - 19 min walk - 1.0 mile
  • Explanada de los Heroes - 3 min drive - 1.2 miles
  • Macroplaza - 3 min drive - 1.5 miles
  • Fundidora Park - 4 min drive - 1.7 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪El Café De Papá - ‬5 min walk
  • ‪La Siberia - ‬2 min walk
  • ‪Wateke - ‬4 min walk
  • ‪Tacos Midas - ‬4 min walk
  • ‪SUBWAY Cuahutemoc - ‬3 min walk

About this property

Hotel Plaza del Arco Express

Pet-friendly hotel with a restaurant connected to the convention center in Monterrey
Guests of Hotel Plaza del Arco Express enjoy free WiFi in public areas, a meeting room, and a terrace. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include phones, desks, and free toiletries. Housekeeping is available on request.

Similar properties

Junior Room, 1 King Bed, Private Bathroom | Bed sheets
Hotel Plaza del Arco
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
7.6 out of 10, Good, 400 reviews
$40 nightly
The price is $48
Jan 18 - Jan 19
Total with taxes and fees
Hotel Plaza del Arco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per stay
  • Dogs only
  • 2 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Hotel Plaza del Arco Express.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

What's there to see around Hotel Plaza del Arco Express?

This hotel is situated in Monterrey Centro within a short 14-minute walk of Alameda and also 16 minutes on foot from Mexican Professional Baseball Hall of Fame. You'll also find Fundidora Park and Macroplaza within a short drive.

How much does it cost to stay at Hotel Plaza del Arco Express?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza del Arco Express on Jan 18, 2026 start from $38.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Plaza del Arco Express?

No, there isn't parking available at the hotel.

Does Hotel Plaza del Arco Express include a casino at the property?

No, Hotel Plaza del Arco Express doesn't have a casino.

Will I find an indoor pool at Hotel Plaza del Arco Express?

No, there is no indoor pool at this hotel.

Is Hotel Plaza del Arco Express a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a terrace plus some guestrooms include city views.

Does Hotel Plaza del Arco Express have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza del Arco Express feature a restaurant that includes a breakfast menu?

No, Hotel Plaza del Arco Express doesn't have a restaurant that serves breakfast.

Will Hotel Plaza del Arco Express allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Plaza del Arco Express for a fee of MXN 300 per pet, per day. A deposit of MXN 500 per stay is collected.

Does Hotel Plaza del Arco Express have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Plaza del Arco Express?

The closest major airport to Hotel Plaza del Arco Express is General Mariano Escobedo Intl. Airport (MTY), which is 19.3 mi away (35 minutes by car).

Can I book a room with a balcony at Hotel Plaza del Arco Express?

No, at Hotel Plaza del Arco Express, there aren't any guestrooms that list a balcony.

Hotel Plaza del Arco Express Reviews

Reviews

6.4
Rating 10 - Excellent. 87 out of 354 reviews
Rating 8 - Good. 86 out of 354 reviews
Rating 6 - Okay. 64 out of 354 reviews
Rating 4 - Poor. 40 out of 354 reviews
Rating 2 - Terrible. 77 out of 354 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Stayed 3 nights in Aug 2025

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Stayed 1 night in Jun 2025

4/10 Poor

Hyun

Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025

2/10 Terrible

Sergio J

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thelma Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024

10/10 Excellent

Beatriz Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024

2/10 Terrible

Dulce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena mi estancia
Stayed 4 nights in Oct 2023

2/10 Terrible

Israel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Stayed 2 nights in Apr 2023

2/10 Terrible

Consuelo

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023

6/10 Okay

Valdemar

Stayed 1 night in Mar 2023

2/10 Terrible

Adolfo

Stayed 1 night in Mar 2023

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.
Stayed 1 night in May 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Solo cafe y pan por la desayuno
Stayed 1 night in May 2022

2/10 Terrible

JULIO ANDRES

Stayed 1 night in Apr 2022

6/10 Okay

Pamela

Business traveler
Liked: Cleanliness, staff & service
Is clean but it is not the same as it shows in the photos, the furniture is very old
Stayed 2 nights in Apr 2022

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/10 Poor

Penelope

Traveled with family
Disliked: Cleanliness, staff & service

Worst customer service

This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Stayed 1 night in Jul 2021

2/10 Terrible

Grecia

Disliked: Staff & service
Stayed 1 night in Jun 2021

6/10 Okay

VICTOR

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place where the Federal Police stays...you shouldnt offer this place
Stayed 3 nights in Mar 2019