Fiesta Inn Monterrey Tecnológico3.5 out of 5.0
Recent guest reviews
We have stayed here before, several years ago; don't recall if we did a report then. The hotel is located on the edge of the Monterrey Tec (ITESM) campus, with several bars and restaurants nearby, so convenient (especially if you're visiting the Tec, as we were. Follows the Fiesta Inn template, even down to the soap and shampoo (which is not a criticism). Staff on reception efficient and helpful, waiters, though perfectly friendly, seem to be at 6's and 7's. Reasonable breakfast and menu (not, of course, cordon bleu), but restaurant is quite small and basic (note that there are plenty of local options if you want something or somewhere a bit more interesting). Rooms pleasant, with impressive views, all facilities (wi-fi, etc) work ok. One big plus (in my view): 'canal de nado', i.e., outdoor swimming pool designed for swimming lengths (i.e., long and narrow) - so, no diving boards, no kids. Also, no heating; so, in March, quite chilly, very different from some heated Mexican pools which are like warm baths. Hence, little used (a plus). So, altogether very comfortable and convenient for Tec and vicinity.
My company is hosting our commercial retreat here and I traveled from the US to join them. I originally had a reservation at the Safi but canceled because this hotel offered a special rate. My room was musky and smelled awful upon entering. Then I stepped out of my room at 5pm to find piles of dirty laundry and men’s underwear outside of three rooms. When I brought this up to the front desk, the manager was too busy to talk to me. She sent a message that a minor league baseball league was staying at the hotel and that they made a special exception for them. Not an exception me for, but for them. What a nice treat for the rest of the customers. Will never stay here again. Poor quality and even less stellar customer service. Appears that hosting baseball plays takes priority over basic sanitary norms and the general public. Simply disgusting.
Beaware parking is small but, safe receptionists are kind n attentive. Rooms clean don't forget to request a room with a view to the mountain Beautiful. Restaurant food is mediocre other than that the experience was wonderfully.
Hotel is strategically located just by ITESM. It is within a small Plaza where you can find almost everything to eat. The area is safe and easy to find for Uber which is the best way to move around. The hotel itself is very comfortable. Rooms are spacious and have a nice view of the city and the "cerro de la silla". Service is superb. It is a familiar service on the check in desk. Loved it! I will definitely go back. No doubts.
Good hotel close to our vendor. Service was good and the rooms are comfortable. It was next to a mall and the restaurant was good for both breakfast and dinner. There is a good view of the mountainfrom the room. I did not try out the gym but I was told we can use the big fitness outfit in the mall. Will try again the the future.
Always clean, comfortable and quiet. It is convenient to Tech Monterrey, as well as easy taxi/uber access to el centro o otro restaurantes en Monterrey or aeropuerto. El desayuno es excellente con mucho variedad and fresco frutas/verduras, etc.
We had a problem at check in, but this has happened before when booking through Expedia so I think they’re at fault and not just the hotel. We had booked a room with 2 beds but they only have us a room with 1 bed and we asked for an additional small bed which they did provide. German, at reception, did a great job! We were given 2 free breakfast for the trouble and the next day we were moved to a room with 2 beds so it wasn’t an inconvenience for us to spend one night otherwise. The location is great, lots of places to eat really right outside the hotel. I would definitely come back. The only complaint I have is that the jacuzzi has cold water, but it might be because of the time of year.
The hotel is OK. It is a mediocre gym, but there is a gym across the plaza you can go to (after 8 AM). The restaurant is better than average and the rooms are average. The staff does not have as many English speakers as most hotels, so if you do not speak any Spanish it may be a struggle to converse with the staff.
I was here for 4 days, business trip. Good breakfast, service, location. You just go out of the door and have everything you need: restaurants, banks, grocery, bars, coffee shops. Staff very friendly.
The hotel lobby feels like entering flea market all crowded and packed. I arrived 10 minutes before my check in hour (3:00 PM) and was asked to return at 3. I waited until 3 PM and was told the room was not ready and that I should wait until they call me up. The lobby was full of guests waiting and no one give any updates. The staff is rude with null customer care skills. I will say never stay in this place
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
- Health club
Estadio Tecnologico is a short stroll from Fiesta Inn Monterrey Tecnológico, and other popular attractions like Cintermex are within a few miles (5 km). This 3.5-star hotel has 201 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Fundidora Park is also 2.6 mi (4.2 km) away.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
All 201 air-conditioned rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
At Fiesta Inn Monterrey Tecnológico, guests enjoy an outdoor pool, a health club, and free WiFi in public areas. Self parking is available for MXN 50 per stay. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this family-friendly hotel include 13 meeting rooms, conference space, and a 24-hour business center.
Reviews from Trip Advisor
74.0% of guests recommend this hotelTotal of 648 reviews