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Four Points by Sheraton Galerias Monterrey

3.5 out of 5.0

Recent guest reviews

Nice hotel with very good restaurants right outside.

It was a good experience, we like the breakfast, the people very gentile. The gym was under reparations.

The pools is very small, the attention was excellent and the ubication, at the side of a good mall is great!

I stay here 4 or 5 times/year. Convenient location for my purposes. Friendly staff and clean/nice place

The hotel was great and the heated indoor pool was a nice touch. However, this is not a hotel to use if you plan on utilizing public transit. We had no problem since we had a rental car because most of Monterrey's sights requiring driving. Clean rooms, nice staff, a brewery next door, and large shopping mall across the street.

The staff are friendly and efficient. The rooms are clean, comfortable, and spacious. The view from the upper floors is amazing. The gym and indoor pool are bonus additions. The adjacent restaurant serves delicious food at an economical price. The bridge to the shopping center is convenient. The location was handy for my purposes although removed from the city center.

Overall this is a nice hotel. Great free breakfast. Overpass to local mall and Sierra Madre Brewing Co restaurant next door Rooms are clean. Staff is nice

Good amenities and good service. Would recommend it.

Wish you were here. The hotel meets expectations..

The staff is friendly and accommodating. The facilities are impressive and functional. The rooms are kept clean and comfortable. The hotel is a home away from home, a simple pleasure for the business traveler.

Friendly and hospitable staff; home style amenities

Fantastic location! Close to any of the main arteries of the city. Across the street from a mall, movie theaters, restaurants, grocery store, etc. The complementary breakfast is the best that I have seen in a while... Forget about your continental breakfast!!! The staff was friendly and efficient, ready to help. I' ve stayed here before, and I'll be back!

We checked in late (11pm) and it seemed that they gave us an unready room, no Minibar and bathroom amenities, I think they thought we would go no longer and got our room to someone else. I didn't like that are not stairs, if you want to go to a different floor, you have to take the elevator. Breakfast and service in general was good.

We went to Monterrey MX and had a great time seeing the 3rd largest city in Mexico. We saw the old iron factory to going from there on a man made stream to old downtown. Beautiful mountains, to almost a paradise feel with all the beautiful plants.

Everything was great except for no dining options. It rained during my stay and there was no room service. Had to go out in the rain to grab lunch & dinner.

close to US Consulate. short taxi ride. Across street to big shopping mall 1/2 block to nice restaurants all hotel is non smoking, even if in the reservation site accept your request for smoking room. complimentary brakfast not a big selection, but very good cooking room has sheer drapes, and at night the outside surronding area is well lighted, so it make it hard to sleep. tv plasma and room furniture is nice.

last minute reservation. check in was delayed 3 hours even though it was announced on internet at noon. check in was a pain, everyone seemed busy on the phone, no one would even try to look at us, i asked for extra towels and shampoo to the housekeeper, she gave me a look as if i was asking for a gigantic favor. [...]. doors to closet were a pain, temperature on the AC was impossible to control. overall if i had a choice i would stay elsewhere but the city was a mess due to a huracane. i would recommend if you dont care for service and are using it to sleep only.

I was in town on vacation and found this hotel, it's a good location and within a safe area. The staff was friendly and helpful so I will definitely be back.

The location for the hotel is unbeatable, close by main avenues, Restaurants, mall, movie theaters, grocery store, gas station,etc. The staff was always ready to resolve your problems and made your stay more pleasant. The rooms and bathrooms are clean. I will absolutly go back and stay there again.

it was great!! I really like it...

Guest reviews for Four Points by Sheraton Galerias Monterrey

Everyone (1) Couples (5) Business (2) Family (9) Friends (1) Other (2)
4
Everyone

Nice hotel with very good restaurants right outside.

By on Apr 17, 2017

Review comment responded on Apr 19, 2017

Dear guest, We appreciate your comment and preference. Please do not hesitate in contact us in your next visit to our city. Best Regards.

5

nice experience

Couples

It was a good experience, we like the breakfast, the people very gentile. The gym was under reparations.

By on Dec 16, 2015

5

great hotel

Families

The pools is very small, the attention was excellent and the ubication, at the side of a good mall is great!

By on Nov 2, 2015

4

visiting family

Families

I stay here 4 or 5 times/year. Convenient location for my purposes. Friendly staff and clean/nice place

By on Oct 4, 2015

4

great value.

Couples

The hotel was great and the heated indoor pool was a nice touch. However, this is not a hotel to use if you plan on utilizing public transit. We had no problem since we had a rental car because most of Monterrey's sights requiring driving. Clean rooms, nice staff, a brewery next door, and large shopping mall across the street.

By on Jan 6, 2015

5

economical quality

GetawayWithFriends

The staff are friendly and efficient. The rooms are clean, comfortable, and spacious. The view from the upper floors is amazing. The gym and indoor pool are bonus additions. The adjacent restaurant serves delicious food at an economical price. The bridge to the shopping center is convenient. The location was handy for my purposes although removed from the city center.

By on Jul 27, 2014

4

great location & breakfast

Families

Overall this is a nice hotel. Great free breakfast. Overpass to local mall and Sierra Madre Brewing Co restaurant next door Rooms are clean. Staff is nice

By on May 27, 2014

5

great for business

Couples

Good amenities and good service. Would recommend it.

By on May 25, 2014

5

having a lovely stay

BusinessTravelers

Wish you were here. The hotel meets expectations..

By on May 25, 2014

4

business and pleasure

BusinessTravelers

The staff is friendly and accommodating. The facilities are impressive and functional. The rooms are kept clean and comfortable. The hotel is a home away from home, a simple pleasure for the business traveler.

By on Mar 31, 2014