Hyatt Place Memphis/Germantown

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Memphis/Germantown

Relax in the stylish lobby with leather armchairs, sofas, and a cozy fireplace.
Relax in this stylish room with a large L-shaped sofa, wall-mounted lamps, and a beautiful abstract painting.
Relax by the pool surrounded by comfortable lounge chairs and umbrellas.
Conference room with a large table, comfortable seating for eight, and a flat-screen television.
Relax in a traditional room with a neatly made bed, a sofa, and a framed painting.

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

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Room options

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

Located in Southwind within 2 miles (3 km) of Mike Rose Soccer Complex, Hyatt Place Memphis/Germantown is within a few miles (5 km) of TPC Southwind. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.0 miles
  • TPC Southwind - 5 min drive - 2.5 miles
  • Carriage Crossing - 6 min drive - 4.2 miles
  • University of Memphis - 21 min drive - 14.1 miles
  • Graceland - 28 min drive - 21.2 miles

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Huey's Collierville - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and area shuttle service
Hyatt Place Memphis/Germantown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Frequently asked questions

Is free cancellation available at Hyatt Place Memphis/Germantown?

Hyatt Place Memphis/Germantown offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Hyatt Place Memphis/Germantown?

This hotel is situated in Southwind, close to TPC Southwind, Mike Rose Soccer Complex, and Carriage Crossing. You'll also find Shoppes At Hacks Cross and Cameron Brown Park within a short drive.

Is parking available on site at Hyatt Place Memphis/Germantown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Memphis/Germantown include a casino?

No, Hyatt Place Memphis/Germantown doesn't have a casino.

Will I find an indoor pool at Hyatt Place Memphis/Germantown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

Is Hyatt Place Memphis/Germantown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a café and a seasonal outdoor pool.

Does Hyatt Place Memphis/Germantown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Memphis/Germantown have a restaurant that serves breakfast?

Yes, Hyatt Place Memphis/Germantown serves free buffet breakfast at Bakery Cafe.

Will Hyatt Place Memphis/Germantown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Memphis/Germantown for a fee of USD 75 per accommodation, per stay.

Does Hyatt Place Memphis/Germantown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Memphis/Germantown?

The closest major airport to Hyatt Place Memphis/Germantown is Memphis International Airport (MEM), which is 16.8 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place Memphis/Germantown?

No, you won't find guestrooms with balconies at Hyatt Place Memphis/Germantown.

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1007 reviews
Rating 8 - Good. 183 out of 1007 reviews
Rating 6 - Okay. 66 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Traci

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The state property many times before with my son’s travel sports team. Save location, close to the expressway. Very close to Mike Rose soccer complex. Easy parking.Adequate breakfast. Very tidy convenience store adjacent to property. Will likely use this property again in future.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable.

Clean and comfortable hotel. Staff was friendly and helpful. We stayed here as passing through to our final destination. Although no restaurants with in walking distance just about half mile are plenty of placeto get food, walmart and other places to handle your needs. Our bathroom was a on the smaller side
Stayed 1 night in May 2025

10/10 Excellent

Nastassia, Memphis

Stayed 1 night in Apr 2025

10/10 Excellent

Kurt

Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe a be

A weekend w friends lead us to this area. It is a safe area and quite beautiful. We enjoyed our time in Germantown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allows pets
Stayed 1 night in Apr 2025

2/10 Terrible

Dominique

My card was charge unauthorized two DAYS AFTER I LEFT AND
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom set up was horrible. Cramped shower, only3/4 enclosed bath and toilet area swamped wall paper peeling of walls carpet was stained /soiled. TV difficult to use. Wifi also not user friendly had to get front desk attendant to help. Staff very helpful, accommodating and friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Sandra Mae, Painesville

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed here a couple years ago and it was really nice so we booked it again. Unfortunately, the experience was much different. There was not always someone up at the front desk, the elevators had a bad smell and the room was very dirty. I wore slipper socks while in the room - they were black when we left. The walls need repainted, there were stains on the carpet, the bathroom floor was dirty, tons of dust in the corners and behind furniture, the bathroom fan didn’t work, our tv had issues. I will note that the counter tops and tables appeared clean on the surface and we had no issues with the beds. The room itself needs updated with fresh paint and flooring.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom's need to be bigger and the tub is too high for a person to step in & out of unless u r a dinosaur
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Amenities
Close to my business building
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People make the difference.

We stayed 2 nights seperated by 2 nights at the doubletree by Hilton hotel in Columbia SC. Although the rooms were simular, the service could not have had more contrast. We were greeted by Samantha both nights we stayed at the Hyatt in Germantown. Samantha was helpful, friendly and reflected a person who was happy in their workplace. Tne doubletree people we encountered were cold and more concerned with something other than us as we checked in. My son and I made this 5 night trip to go to Augusta GA. We will do it again next year. We will be looking forward to the stay at Samantha's Hyatt. We will be looking for a Hyatt near Augusta.
Stayed 1 night in Apr 2025

4/10 Poor

Cheinel

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
-4/5 staff members were courteous and professional -the bathroom wasn’t thoroughly cleaned, faintly smelled of urine -there were several teenaged boys loitering in the hallway, knocking on our door and running, we didn't feel safe -there was what appeared to be a twig in one of the salads we purchased
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay?
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia, Elgood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place.
Stayed 1 night in Mar 2025

6/10 Okay

Henry

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ONLY HOTEL WE STAY IN AROUND THE MEMPHIS AREA!

My family and I travel to Memphis a few times per year, and anytime we decide to stay in a hotel, Hyatt Place in Germantown is our go-to! The staff is always polite and we can depend on receiving superb service with a smile, clean room accommodations, and access to Starbucks coffee and late night meals if needed! This particular visit, Samantha and Keonna were AMAZING and my sister and I really enjoyed working with them!
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond helpful and polite. We were greeted every time we returned.
Stayed 4 nights in Mar 2025