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Viaggio Resort Mazatlán

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Reception
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, Punta Camaron Beach
    ‪12 min walk‬
  • Place, The Mazatlan Malecón
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(44 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(86 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(125 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Located in Zona Dorada within a mile (2 km) of El Cid Country Club Golf Course, Viaggio Resort Mazatlán is within 2 miles (3 km) of other popular sights such as The Mazatlan Malecón. This 291-room, 4.5-star resort has 3 outdoor pools along with a free water park and 2 restaurants.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 7 min walk - 0.4 miles
  • Punta Camaron Beach - 12 min walk - 0.7 miles
  • Sea Shell City Museum - 14 min walk - 0.8 miles
  • The Mazatlan Malecón - 3 min drive - 1.2 miles
  • El Cid Country Club Golf Course - 4 min drive - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Bar El LOBY - ‬2 min walk
  • ‪Villa Italia - ‬1 min walk

About this property

Viaggio Resort Mazatlán

Guests of Viaggio Resort Mazatlán have access to 3 outdoor pools, a free water park, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include a gym, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per night
  • Cribs/infant beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Is a free cancellation option available at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Viaggio Resort Mazatlán?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on May 20, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Viaggio Resort Mazatlán?

This resort is situated in Zona Dorada within a short 17-minute walk of El Cid Country Club Golf Course and also 6 minutes on foot from Playa Brujas. You'll also find The Mazatlan Malecón and Plaza Machado within a short drive.

Is there parking available at Viaggio Resort Mazatlán?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Viaggio Resort Mazatlán?

Yes, guests can indulge in luxuries such as a free water park, an ocean-view restaurant, and a poolside bar at this resort.

Does Viaggio Resort Mazatlán feature a casino?

No, Viaggio Resort Mazatlán doesn't have a casino.

Will I find an indoor pool at Viaggio Resort Mazatlán?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Viaggio Resort Mazatlán?

This beachfront resort offers plenty of amenities for couples including an ocean-view restaurant, 3 outdoor pools, and a poolside bar.

Does Viaggio Resort Mazatlán have a hot tub?

No, there isn't a spa tub at this resort.

Does Viaggio Resort Mazatlán feature a restaurant that includes a breakfast menu?

Yes, Viaggio Resort Mazatlán has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Viaggio Resort Mazatlán allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viaggio Resort Mazatlán.

Does Viaggio Resort Mazatlán have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Viaggio Resort Mazatlán?

The closest major airport to Viaggio Resort Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 16.7 mi away (34 minutes by car).

Are there rooms with balconies at Viaggio Resort Mazatlán?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean and city views.

Does Viaggio Resort Mazatlán host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Viaggio Resort Mazatlán.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1376 out of 2033 reviews
Rating 8 - Good. 413 out of 2033 reviews
Rating 6 - Okay. 139 out of 2033 reviews
Rating 4 - Poor. 59 out of 2033 reviews
Rating 2 - Terrible. 46 out of 2033 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place
Stayed 2 nights in Apr 2026

10/10 Excellent

Julian E Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, clean room, clean sheets, everything was impeccable. The staff was really helpful, cordial and kind. I'm looking forward to stay with you guys on my next visit.
Stayed 7 nights in Jan 2026

10/10 Excellent

scott e

Liked: Cleanliness, amenities, property conditions & facilities
Great service and beautiful location. Clean and modern
Stayed 7 nights in Feb 2026

10/10 Excellent

Norberta Pauline Morales, Brawley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay, friendly staff very lovely hotel
Stayed 7 nights in Feb 2026

10/10 Excellent

Jerry

Stayed 6 nights in Jan 2026

10/10 Excellent

Rosy

Stayed 2 nights in Jan 2026

2/10 Terrible

Larry Edward

Stayed 11 nights in Jan 2026

10/10 Excellent

Rocky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, price great, location great, decor beautiful, good food.....
Stayed 1 night in Jan 2026

10/10 Excellent

Mathieu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great staff, beautiful view, excellent food, lots of amenities.
Stayed 6 nights in Jan 2026

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view
Stayed 4 nights in Jan 2026

10/10 Excellent

Emma Delia

Liked: Cleanliness, property conditions & facilities
Very clean room loved it
Stayed 3 nights in Jan 2026

4/10 Poor

Erika

Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view was very nice
Stayed 2 nights in Jan 2026

8/10 Good

Jessenia

Stayed 2 nights in Jan 2026

10/10 Excellent

Agustin

Stayed 2 nights in Dec 2025

8/10 Good

william

Stayed 3 nights in Dec 2025

8/10 Good

Jose Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El servicio pecimo , atendian de mala gana
Stayed 1 night in Jan 2026

8/10 Good

SALVADOR REYES, Rancho Cucamonga

Stayed 4 nights in Dec 2025

6/10 Okay

Dayle

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and a nice location. Staff work hard. Two major issues. They make you wear a bracelet the whole time to identify you as a guest. But everyone can also identify where you are staying; I believe it’s a safety issue. The pool has limited seating and people get there early lay out their towels and leave all day. It’s not well managed and frustrating watching 20-30 empty seats at times “watched” by a single family member They need a plan
Stayed 6 nights in Dec 2025

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was goid. It was a typical hotel style but did have a balcony which was great! Activities at pool were only explained in Spanish which was a huge negative. We would not stay here again due to the wait staff seeming to cater to Mexican guests. I would say don’t stay here unless you are Mexican or speak Spanish.
Stayed 7 nights in Dec 2025

4/10 Poor

Jaime

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I will start this out by saying the good - the rooms are clean, and it has a beautiful view. However, I would not recommend this hotel to anyone who is not fluent in Spanish. Most places I have gone in Mexico (all-inclusive, at least), at least work with you and try to understand when you speak broken Spanish or even English. However, that is not the case here. Even when you try to speak Spanish to the best of your ability the staff makes you feel judged and even gets quite rude with you. Never mind speaking English. This resort caters to Spanish speakers specifically. While we were there, we met maybe 3 other non-Spanish speaking couples. There is also nothing to do at the resort besides the pool. There are no bars, just the one main restaurant (where the food is not good, by the way), and the pool. Oh, and speaking of the pool, they allow people to save chairs starting as early as 6am. By the time the pool opens at 9 there is not a single chair available. The one time we got there early and saved chairs, by the time we came down, security had removed our belongings from them. We never saw them do this to anyone else, so that was frustrating. The pool is extremely loud with staff playing games with children over the speakers. Definitely not a good place to relax, but also not a good place to party. I truly recommend thinking twice about booking this resort. Skip Mazatlan as a whole and go somewhere else in Mexico, honestly.
Stayed 7 nights in Dec 2025

8/10 Good

Kelly, Spences Bridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern resort close proximity to everything
Stayed 5 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 3 nights in Dec 2025

6/10 Okay

Eleazar

Stayed 1 night in Dec 2025