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Viaggio Resort Mazatlán

4.5 star property

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Reception
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(81 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(121 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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One Mazatlán

Zona Dorada
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.2 out of 10, Wonderful, 586 reviews
$58 nightly
The price is $70
Apr 13 - Apr 14
Total with taxes and fees
One Mazatlán

About the neighborhood

Mazatlán

Located in Zona Dorada within a mile (2 km) of El Cid Country Club Golf Course, Viaggio Resort Mazatlán is within 2 miles (3 km) of other popular sights such as The Mazatlan Malecón. This 291-room, 4.5-star resort has 3 outdoor pools along with a free water park and 2 restaurants.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 7 min walk - 0.4 miles
  • Punta Camaron Beach - 12 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 4 min drive - 2.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Bar El LOBY - ‬2 min walk

About this property

Viaggio Resort Mazatlán

Guests of Viaggio Resort Mazatlán have access to 3 outdoor pools, a free water park, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a gym, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per night
  • Cribs/infant beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Is a free cancellation option available at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Viaggio Resort Mazatlán?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on Apr 15, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Viaggio Resort Mazatlán?

This resort is situated in Zona Dorada within a short 17-minute walk of El Cid Country Club Golf Course and also 6 minutes on foot from Playa Brujas. You'll also find Punta Camaron Beach and Islas de Mazatlan Ecological Reserve less than a mile away.

Will I be able to park at Viaggio Resort Mazatlán?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does Viaggio Resort Mazatlán feature a casino?

No, Viaggio Resort Mazatlán doesn't have a casino.

Will I find an indoor pool at Viaggio Resort Mazatlán?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

Is Viaggio Resort Mazatlán a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does Viaggio Resort Mazatlán have a hot tub?

No, there isn't a spa tub at this resort.

Does Viaggio Resort Mazatlán feature a restaurant that includes a breakfast menu?

Yes, Viaggio Resort Mazatlán has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Viaggio Resort Mazatlán allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viaggio Resort Mazatlán.

Does Viaggio Resort Mazatlán have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Viaggio Resort Mazatlán?

The closest major airport to Viaggio Resort Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 16.7 mi away (34 minutes by car).

Can I book a room with a balcony at Viaggio Resort Mazatlán?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or city views.

Does Viaggio Resort Mazatlán host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Viaggio Resort Mazatlán.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1340 out of 1996 reviews
Rating 8 - Good. 406 out of 1996 reviews
Rating 6 - Okay. 140 out of 1996 reviews
Rating 4 - Poor. 59 out of 1996 reviews
Rating 2 - Terrible. 51 out of 1996 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

scott e

Liked: Cleanliness, amenities, property conditions & facilities
Great service and beautiful location. Clean and modern
Stayed 7 nights in Feb 2026

6/10 Okay

Dayle

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and a nice location. Staff work hard. Two major issues. They make you wear a bracelet the whole time to identify you as a guest. But everyone can also identify where you are staying; I believe it’s a safety issue. The pool has limited seating and people get there early lay out their towels and leave all day. It’s not well managed and frustrating watching 20-30 empty seats at times “watched” by a single family member They need a plan
Stayed 6 nights in Dec 2025

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was nice with a great view
Stayed 7 nights in Dec 2025

6/10 Okay

Carla

Traveled with partner
Liked: Cleanliness
Room was cleaned daily but amenities were lacking. You practically have to beg for a towel and are only given the bare minimum, I was given 1 facial wash cloth upon request and they wouldn’t change it daily, even when following the guidelines to place towels in shower for a replacement. There is no room refrigerator, no coffee restocked. Pool is clean and heated. Beach area is small but accessible. There are no beach chairs or umbrellas. So you’re on your own there. I wouldn’t stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

David, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice but alot of staff didnt speak English
Stayed 7 nights in Nov 2025

4/10 Poor

Dave

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The most non-inclusive all-inclusive we've been too. December 2025 Pros: Room was clean Quality of room service food was great House keeping staff was friendly Pools are heated Close to shopping Cons: Included drinks are super weak or bottom, bottom shelf Top shelf drinks (not included) are $7-$14 each Found mystery hair in the bed upon arrival No fitted sheets on mattress No frig in room so no cold drinks or leftovers You get your ice from a igloo cooler in the cafe downstairs Toilet wouldn't flush on day 2 "Hot water" in shower takes 2 minutes to reach luke warm Pool closes at 9pm (kicked us out at 8:53) Buffet food is not made fresh on-site All juices at buffet are from a bag Food selection super limited (2 day rotation) Out door seating was empty "You need a reservation" Wife wanted a veggie wrap from the cafe. "Extra" Wife wanted a piece of cheese in display case. "Extra" Room service? Not included. "That's extra" Band on the beach with snare drum, 2 trumpets, and tuba played for 5-6 hours per day on the beach. Hotel next for played booming bass until 1:30am Staff stated power washing pool deck at 6:30am T/W/Th All in all, we had a good time. It's Mexico after all. But do yourself a favorite a avoid this sad excuse for a resort hotel. Many locals recommended Centro Historico which we will be visiting next time.
Stayed 7 nights in Nov 2025

8/10 Good

Jesus

Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

8/10 Good

Reina

Clean room and amazing view
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Great staff!
Stayed 10 nights in Nov 2025

8/10 Good

JULIO, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay and very centric to everything. Rooms are roomy and clean. We enjoyed the pools and didn’t have any luck at the beach, due to high warning of jellyfish. Would definitely recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Shampoo and body soap containers not working properly. It was a chore trying to get any shampoo or soap out of those containers. Let room service know of this issue without getting a solution
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property, good rooms. Probably more for Mexican/Spanish-speaking families. Very loud, and the staff’s English was not all that great. We got by. I didn’t understand why they kept asking for our room number if we couldn’t charge anything to the room.m? I put a credit down but kept having to pay at the point of sale. The wristband you have to wear is pretty annoying.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua L

Liked: Cleanliness, property conditions & facilities
Awesome and super clean
Stayed 3 nights in Aug 2025

6/10 Okay

Claudia

Traveled with partner
Liked: Cleanliness, amenities
Pool area is too small, no fridge in rooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Martin Omar

Liked: Amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the restaurant and pool side were amazing. Shout out to Jorge in the restaurant and Marco pool side. They both made our stay amazing. The rest of the staff were great as well. Would definitely recommend and stay here again.
Wonderful breakfast
Beautiful view
Stayed 6 nights in Nov 2025

8/10 Good

Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
The room needs more attention. It was very dusty and counters felt sticky. The sink around the inside corners had mold all around. One of the staff members stood out the most. She was so polite, courteous and very friendly. It was also nice that they exchange american dollars to pesos. They also great you at the door and make you feel welcomed. Would recommend
Stayed 5 nights in Nov 2025

6/10 Okay

laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. Great view. Staff was great. Friendly. Just way to nousy and busy. Way to many people. Food Lines were long and could never get a spot at the pool. If you want busy and a party hotel this is for you. Lots of familys. Which was nice. But just to busy for me. Location was great. But i would not stay here if you want a relaxing vacation.
Stayed 7 nights in Nov 2025

10/10 Excellent

ying

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view unobstructed, the balcony offer a nice view/
Stayed 10 nights in Oct 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and very helpful always there to make your stay a wonderful experience
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Sudgey Martinez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and nice
Stayed 3 nights in Nov 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and great ocean view, only issue was not enough coffee in the room, but overall we had a good stayed.
Stayed 6 nights in Oct 2025