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BYPILLOW Callao

Property class: 2

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Photo gallery for BYPILLOW Callao

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.
A staircase with a wooden handrail and metal balusters, leading to an upper floor.
A tray with a bottle of champagne, glasses, and a coffee maker on a white marble countertop.
A hotel room with a minibar, a desk with a computer, a lamp, and a window with curtains.
A hotel room with a large bed, a bedside table, a mirror, and a view of the outside balcony.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de Jacometrezo 1, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room (Interior)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a bathroom with a towel rack.

Standard Double Room (Interior)

8.0 out of 10
Very good
(3 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

A neatly made bed with white linens and dark green bedding, a round side table with a lamp, and a wall with a geometric pattern.

Deluxe Double Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Terrace

A hotel room with a large bed, a desk with a coffee maker, and a chair.

Standard Double Room, Terrace

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium With Terrace

Premium bedding, down comforters, in-room safe, soundproofing

Premium With Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down comforters, in-room safe, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, BYPILLOW Callao is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 16-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk. It's connected to a shopping center in central Madrid, and also a short walk from Plaza Mayor and Plaza de España.

What's nearby

  • Plaza de Callao - 1 min walk - 0.0 miles
  • Gran Via - 1 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 1 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪Honest Greens Gran Vía 52 - ‬2 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Re:fuel - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

BYPILLOW Callao

At BYPILLOW Callao, guests have access to free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Safes are also included. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

This property enforces quiet hours from 10:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

L H CALLAO SELECTION

L&h Callao Selection Madrid

L&H CALLAO SELECTION (Adults only) Hotel

L&H CALLAO SELECTION (Adults only) Madrid

L&H CALLAO SELECTION (Adults only) Hotel Madrid

Frequently asked questions

What can I see around BYPILLOW Callao?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Plaza de España and Plaza de Cibeles less than a mile away.

Is there parking available at BYPILLOW Callao?

No, this hotel doesn't offer parking.

Does BYPILLOW Callao feature a casino?

No, BYPILLOW Callao doesn't have a casino.

Will I find an indoor pool at BYPILLOW Callao?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at BYPILLOW Callao?

Amenities that appeal to couples at this hotel include a down comforter, a smart TV, and slippers.

Does BYPILLOW Callao have a hot tub?

No, this hotel doesn't have a spa tub.

Does BYPILLOW Callao have a restaurant with a breakfast menu?

No, BYPILLOW Callao doesn't have a restaurant that serves breakfast.

Will BYPILLOW Callao allow pets to stay free of charge?

No, pets aren't allowed at BYPILLOW Callao.

Does BYPILLOW Callao have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from BYPILLOW Callao?

The closest major airport to BYPILLOW Callao is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (27 minutes by car).

Are there rooms with balconies at BYPILLOW Callao?

Yes, some guestrooms at BYPILLOW Callao offer a balcony/patio and may feature city views.

BYPILLOW Callao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were excellent, they were friendly and were very willing to answer my questions about local attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is very convenient. The staff are amazing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

maxwell

Liked: Cleanliness, amenities, property conditions & facilities
Simple hotel, great location, perfect for a quick and romantic European getaway
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed twice. Both times were excellent. The staff was excellent. We will definitely stay again when we return to Madrid.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The place place ever to stay in Madrid
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Giovann

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the hotel location is perfect.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff was extremely helpful.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is central and the metro entrance is right in front. The staff is extremely helpful and nice. The rooms are clean with everything you need. Best bang for buck hotel in the area. 100% would recommend!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Superbly located, inexpensive for the location and general state of the property. Unfortunately very small rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location central and walking distance to the local attractions in Madrid. Metro stop outside the door. Great little rooftop patio for afternoon drinks and food (byo). Staff very helpfull
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great rooms! Centered in Callao, a lot of things nearby, hotel is a little basic but great!
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Doira

Liked: Staff & service, property conditions & facilities, room comfort
Great location! Staff was very nice.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Clean, although small, quiet, in a walking distance from the main touristic atractions, kind staff. I personally thank Junior and Kevin at the reception desk.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jayden Adhip

Liked: Cleanliness, amenities, property conditions & facilities
great no-frills hotel, excellent location, clean rooms, good service, zero complaints! 100% recommended
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Yusri

Liked: Cleanliness, staff & service, amenities
This is a boutique hotel. Its very quiet. Walkable everywhere. Had a good view. The staff Kevin and Gloria is very courteous, friendly and helpful. Very convenient its close to subway station. I would recommend this cute hotel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE TRATO
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Location was good, comfy bed, nice towels and bedding. Facilities in room basic, had to request a kettle, only given 2 teabags a day, no milk or English teabags. Bedroom and bathroom very small. Wouldn't stay here again, much better properties around with more character and cheaper
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Haralambos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My one-night stay at L&H Callao Selection was excellent and exceeded expectations. The location couldn’t be better — right next to Callao and Gran Vía, perfect for sightseeing, shopping, or catching a late show without worrying about transport. Arrival was smooth and quick. A seamless and comfortable stay in the very center of Madrid — I’d happily return and recommend it to anyone visiting the city.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was nice but it was very hot then randomly in the middle of the night became an ice box. We chose this hotel for the rooftop terrace but they lock it at midnight, which is the same time the restaurants close
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

DAVID E JIMENEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a hidden gem! It’s literally right next to the Gran Via street. Everything is within walkable distance. Food. Shops. Laundry. Metro. Literally anything you need you can walk to it from the hotel. Better yet, you can also walk to main attractions from the hotel too! I will say the rooms are small but comfortable enough. With no doubt I would book it again. Gloria at the front desk was amazing too. She’s there for anything you need. She’s very professional, friendly, and just makes your stay better.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Ana Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sem comentários extras. Nada a acrescentar
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful view from my room. Staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jimselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba excelente y muy buena ubicación.
Stayed 2 nights in May 2026