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Complutum Hostel

2.0 star property
Hostel in Alcala de Henares with a 24-hour front desk and a restaurant

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Photo gallery for Complutum Hostel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Double Room | Soundproofing, free cribs/infant beds, free WiFi, bed sheets
Aerial view
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Plaza De San Diego 2, Alcala de Henares, Madrid, 28801
  • Convent of Las Clarisas de San Diego
    ‪1 min walk‬
  • University of Alcala
    ‪2 min walk‬
  • Plaza Cervantes
    ‪3 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

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Room options

View all photos for Shared Dormitory, Men only (1 bed in a 5 persons shared room)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Shared Dormitory, Men only (1 bed in a 5 persons shared room)

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Superior Double Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Multiple Beds (Quintuple)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Room, Multiple Beds (Quintuple)

  • 323 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room

Double Room | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Double Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Shared Dormitory, Women only (1 bed in a 6 persons shared room)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Shared Dormitory, Women only (1 bed in a 6 persons shared room)

  • City view
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Multiple Beds (Group of 6)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Room, Multiple Beds (Group of 6)

  • City view
  • 323 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Double Room, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Alcala de Henares

Complutum Hostel places you next to Colegio de San Ildefonso and University of Alcala. This 13-room hostel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
View more Hostels in MadridOpens in a new window

What's nearby

  • Convent of Las Clarisas de San Diego - 1 min walk - 0.0 miles
  • University of Alcala - 2 min walk - 0.1 miles
  • Plaza Cervantes - 3 min walk - 0.2 miles
  • Cervantes Birthplace Museum - 6 min walk - 0.4 miles
  • La Garena Plaza Shopping Center - 5 min drive - 2.7 miles

Getting around

  • Alcalá de Henares Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Heladeria Dall'agnese - ‬2 min walk
  • ‪Lizarran - ‬3 min walk
  • ‪Manolo Bakes - ‬1 min walk
  • ‪Granier - ‬2 min walk
  • ‪Hanoi House - ‬4 min walk

About this property

Complutum Hostel

Hostel in Alcala de Henares with a 24-hour front desk and a restaurant
Guests of Complutum Hostel enjoy free WiFi in public areas, meeting rooms, and a library. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include free newspapers, a terrace, and a TV in a common area.
TVs come with digital channels, and free WiFi keeps guests connected. Relax with a rainfall shower.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 27.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 27.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hostel Complutum Alcalá de Henares
Hostel Complutum
Complutum Alcalá de Henares
Complutum Hostel Alcalá de Henares
Hostel Suites Complutum
Complutum Hostel Alcala de Henares
Complutum Hostel Alcala de Henares
Complutum Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is a free cancellation option available at Complutum Hostel?

Complutum Hostel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do near Complutum Hostel?

This hostel is located in Alcala de Henares, just steps from Convent of Las Clarisas de San Diego and Plaza Cervantes, and within a short walk of Cervantes Birthplace Museum. You'll also find Magisterial Cathedral of Saints Justo and Pastor and Palacio Laredo less than a mile away.

Is there parking available at Complutum Hostel?

No, there isn't parking at this hostel.

Does Complutum Hostel feature a casino on the premises?

No, Complutum Hostel doesn't have a casino.

Is there an indoor pool at Complutum Hostel?

No, there is no indoor pool at this hostel.

Is Complutum Hostel a good place to stay for couples?

Couples staying at this hostel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Are there hot tubs at Complutum Hostel?

No, this hostel doesn't have a spa tub.

Does Complutum Hostel have a restaurant that serves breakfast?

Yes, Complutum Hostel serves breakfast each morning for a surcharge from its restaurant.

Does Complutum Hostel allow pets to stay for free?

No, pets aren't allowed at Complutum Hostel.

Are there connecting rooms at Complutum Hostel?

No, this hostel doesn't feature connecting guestrooms.

Where is the closest airport to Complutum Hostel?

The closest major airport to Complutum Hostel is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 16.1 mi away (21 minutes by car).

Are there rooms with balconies at Complutum Hostel?

Yes, some rooms at this hostel offer a balcony where guests can enjoy city or courtyard views.

Complutum Hostel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Complutum Hostel! So artsy and cool just like in the photos. Its in steps away from historic sites and literally across the street from a gorgeous old spanish court adorned with lush gardens. The staff was very helpful and friendly. The cafe serves delicious food. The a la carte breakfast at the cafe was wonderful! Fresh squeezed orange juice, quiche and baked goods. YES they squeezed the juice right in front of us! Cool little gathering room filled with tables and books where ppl meet for drinks, a quick bite or live music! Thanks Complutum for a wonderful stay! Gracias!!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place & price!

I love Complutum Hostel!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complutum Hostel

We stayed here as an accident thinking it was actually in Madrid so we were a bit surprised to find out how far from the city it actually was. When we arrived we were pleasantly surprised about how beautiful the area was! The only thing I didn't like about the room was how narrow the space was between beds, it made it a little difficult to get around when everyone has their bags out getting ready in the morning. Also the wifi doesn't work very well which made it hard for us to book transportation and places to stay for later on in our trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Preisleisgung, sehr zentral und nettes Personal. Räume sehr hellhörig und Ausstattung müsste an einigen Stellen mal wieder nach gebessert werden aber für den Preis absolut ok und alles tip top sauber.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situación inmejorable. Amabilidad del personal. Limpieza.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Cliente

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El aire acondicionado no funcionaba bien en pleno mes de julio con temperaturas cercanas a los 40 grados. Era imposible ajustar la temperatura y aun apagado (o al menos eso decía el personal) hacia un ruido que duró los 4 días de mi estancia (día y noche). El personal no estuvo muy acertado para solucionar el problema e insistían en que el aire funcionaba bien dándome explicaciones contradictorias. Además, el desagüe de la ducha no funcionaba bien y acumulaba mucha agua y tardaba mucho en vaciarse. El aspecto de la ducha era desagradable. Lo bueno del hotel es la situación y el programa de préstamo de libros.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Ruido del ventilador y olores en el baño
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Esta muy bien, en pleno centro, limpito y muy chulo
Stayed 1 night in May 2019

6/10 Okay

Santiago

Ubicación perfecta

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto de baño tenía todo lo suficiente para la estancia. Las dimensiones de la habitación son suficientes. Decoración muy interesante de las zonas comunes.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The description to the room that we book, there wasn't the reality. The room Was very narrow, without towells and any space to move. The washands Was inside the room instead inside the bath. We book a bigger space room than the room web stayed. Very noisy in the morninng and the clean service open oye door without knock And we stay in underwear!!!! We don't return
Stayed 2 nights in Mar 2019

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inaceptable

Hemos pagado 100 € para una habitación miniatura sin TV, sin toallas ni shampoo ni jabón de manos, sin mesa o silla y no llegaba ni la señal wifi. Encima había moho, la ducha estaba muy sucia y mi lámpara en la cama rota. Tuvimos que esperar a que nos atiendan para todo porque solo había un trabajador que iba al baño o estaba limpiando el cuarto de televisión etc.
Stayed 1 night in Mar 2019

10/10 Excellent

Laura, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación y el personal como siempre excelente! Totalmente recomendable.
Stayed 1 night in Jan 2019

8/10 Good

Jose, Madrid

Liked: Staff & service, property conditions & facilities
Acogedor, buena ubicación, cama cómoda y perdonal amable
Stayed 1 night in Jan 2019

10/10 Excellent

maria belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo fue estupendo...y muy centrico
Stayed 1 night in Dec 2018

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Giovanna, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y con gente muy amable instalaciones limpias y bien cuidadas
Stayed 1 night in Oct 2018