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ibis Alcalá de Henares la Garena

3.0 star property

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Photo gallery for ibis Alcalá de Henares la Garena

A bar area with a checkered floor, wooden bar stools, and a variety of bottles and glasses on shelves.
An outdoor seating area with round tables and chairs, a glass wall with greenery, and a modern building facade.
A modern interior with a staircase, elevator, and a view of the outdoors.
A modern building with a sign for 'ibis Madrid Alcala de Henares La Garena' and a 'Social Food Bar' sign.
A breakfast bar with various food items, a coffee machine, and a view of the outdoor garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
  • Place, Casa de Hippolytus
    ‪3 min walk‬
  • Place, La Garena Plaza Shopping Center
    ‪13 min walk‬
  • Place, Magisterial Cathedral of Saints Justo and Pastor
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Alcala de Henares

Ibis Alcalá de Henares la Garena is a short stroll from Casa de Hippolytus and Foro de Complutum. This 3-star hotel has 92 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Casa de Hippolytus - 3 min walk - 0.2 miles
  • La Garena Plaza Shopping Center - 13 min walk - 0.7 miles
  • El Corte Inglés Alcalá de Henares - 16 min walk - 0.9 miles
  • Puerta de Madrid - 4 min drive - 1.8 miles
  • Magisterial Cathedral of Saints Justo and Pastor - 4 min drive - 2.0 miles

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Orlando Lopez - ‬20 min walk
  • ‪Rodilla - ‬15 min walk
  • ‪You cocina asiatica - ‬14 min walk
  • ‪Shanghai Mama - ‬15 min walk
  • ‪Ginos - ‬12 min walk

About this property

ibis Alcalá de Henares la Garena

Ibis Alcalá de Henares la Garena features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers, designer toiletries, and bidets. Other standard amenities include safes, phones, and ironing boards. Housekeeping is not available.

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Aug 1 - Aug 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Garena

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

Is free cancellation available at ibis Alcalá de Henares la Garena?

Ibis Alcalá de Henares la Garena provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis Alcalá de Henares la Garena?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at ibis Alcalá de Henares la Garena on Jul 24, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of ibis Alcalá de Henares la Garena?

This hotel is located in Alcala de Henares, just steps from Casa de Hippolytus. You'll also find La Garena Plaza Shopping Center and Foro de Complutum less than a mile away.

Is there parking available at ibis Alcalá de Henares la Garena?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does ibis Alcalá de Henares la Garena feature a casino on the premises?

No, ibis Alcalá de Henares la Garena doesn't have a casino.

Is there an indoor pool at ibis Alcalá de Henares la Garena?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis Alcalá de Henares la Garena?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a terrace at this hotel.

Does ibis Alcalá de Henares la Garena have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis Alcalá de Henares la Garena have a restaurant with a breakfast menu?

Yes, ibis Alcalá de Henares la Garena serves buffet breakfast for a surcharge each morning at La Garena.

Does ibis Alcalá de Henares la Garena allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Alcalá de Henares la Garena for a fee of EUR 15 per pet, per night.

Does ibis Alcalá de Henares la Garena have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to ibis Alcalá de Henares la Garena?

The closest major airport to ibis Alcalá de Henares la Garena is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 14 mi away (19 minutes by car).

Are there rooms with balconies at ibis Alcalá de Henares la Garena?

No, there aren't any guestrooms with balconies at ibis Alcalá de Henares la Garena.

ibis Alcalá de Henares la Garena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 301 reviews
Rating 8 - Good. 130 out of 301 reviews
Rating 6 - Okay. 22 out of 301 reviews
Rating 4 - Poor. 5 out of 301 reviews
Rating 2 - Terrible. 5 out of 301 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for me, driving from Barcelona to Portugal. The staff are always very helpful and explain things clearly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee and pastry were delicious. The staff were very friendly and the room had a considerable space.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandor

Liked: Cleanliness, amenities, property conditions & facilities
Easy and streamlined check in process.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kais

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Breakfast was excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍 place
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally stress free stay.

This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Susan

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Fernando

Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Simely

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meget godt placeret hvis man skal se romerske ruiner
Stayed 1 night in Mar 2026
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service
Facilidad de Aparcamiento Buena comunicación
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities
Quarto limpo, tamanho padrão para o Ibis, com um ótimo atendimento. Boas vagas no estacionamento. Não tomei o café da manhã no buffet, mas pedi no cardápio e achei justo o valor cobrado. Ótimo chuveiro. Restaurantes próximos (consegue ir a pé), e um supermercado ao lado do hotel.
Stayed 1 night in Dec 2025