ibis Alcalá de Henares la Garena

3.0 star property
Hotel in Alcala de Henares with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for ibis Alcalá de Henares la Garena

Breakfast served, Regional cuisine
In-room safe, desk, soundproofing, iron/ironing board
Miscellaneous
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
  • Place, La Garena Plaza Shopping Center
    ‪13 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪5 min drive‬
  • Place, University of Alcala
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Alcala de Henares

Ibis Alcalá de Henares la Garena is a short stroll from Casa de Hippolytus and Foro de Complutum. This 3-star hotel has 92 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • La Garena Plaza Shopping Center - 13 min walk - 0.7 miles
  • Convent of Las Clarisas de San Diego - 5 min drive - 2.2 miles
  • University of Alcala - 5 min drive - 2.2 miles
  • Plaza Cervantes - 5 min drive - 2.2 miles
  • Parque Europa - 7 min drive - 5.3 miles

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Abruzzi - ‬13 min walk
  • ‪You cocina asiatica - ‬14 min walk
  • ‪Bar La Casita - ‬15 min walk
  • ‪KFC - ‬5 min walk
  • ‪Foster's Hollywood - ‬5 min walk

About this property

ibis Alcalá de Henares la Garena

Hotel in Alcala de Henares with a 24-hour business center and a 24-hour front desk
Ibis Alcalá de Henares la Garena features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers, designer toiletries, and bidets. Other standard amenities include safes, phones, and ironing boards. Housekeeping is not available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Garena

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

Is free cancellation available at ibis Alcalá de Henares la Garena?

Ibis Alcalá de Henares la Garena provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis Alcalá de Henares la Garena?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at ibis Alcalá de Henares la Garena on Nov 9, 2025 start from $79.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of ibis Alcalá de Henares la Garena?

This hotel is located in Alcala de Henares, just steps from Casa de Hippolytus. You'll also find La Garena Plaza Shopping Center and Foro de Complutum less than a mile away.

Is parking available on site at ibis Alcalá de Henares la Garena?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does ibis Alcalá de Henares la Garena feature a casino on the premises?

No, ibis Alcalá de Henares la Garena doesn't have a casino.

Is there an indoor pool at ibis Alcalá de Henares la Garena?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ibis Alcalá de Henares la Garena?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Are there hot tubs at ibis Alcalá de Henares la Garena?

No, there isn't a spa tub at this hotel.

Does ibis Alcalá de Henares la Garena have a restaurant with a breakfast menu?

Yes, ibis Alcalá de Henares la Garena serves buffet breakfast for a surcharge each morning at La Garena.

Does ibis Alcalá de Henares la Garena allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Alcalá de Henares la Garena for a fee of EUR 15 per pet, per night.

Does ibis Alcalá de Henares la Garena have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to ibis Alcalá de Henares la Garena?

The closest major airport to ibis Alcalá de Henares la Garena is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 14 mi away (19 minutes by car).

Can I book a room with a balcony at ibis Alcalá de Henares la Garena?

No, you won't find guestrooms with balconies at ibis Alcalá de Henares la Garena.

ibis Alcalá de Henares la Garena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 275 reviews
Rating 8 - Good. 125 out of 275 reviews
Rating 6 - Okay. 20 out of 275 reviews
Rating 4 - Poor. 5 out of 275 reviews
Rating 2 - Terrible. 4 out of 275 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Stayed 1 night in Apr 2025

6/10 Okay

Fernando

Traveled with partner
Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Marcin

Stayed 1 night in Dec 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍 place
Stayed 4 nights in Nov 2024

10/10 Excellent

ODAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024

2/10 Terrible

Deborah

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024

10/10 Excellent

Louis

Stayed 1 night in May 2024

8/10 Good

Susan

Traveled with group
This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024

8/10 Good

Juan Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023

8/10 Good

Celia

Stayed 1 night in Mar 2023

10/10 Excellent

Roger

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night

4/10 Poor

Simely

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022

10/10 Excellent

Justa

Stayed 2 nights in Jul 2022

10/10 Excellent

Carlos, Oro Valley

Stayed 1 night in Jun 2022