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Alcalá Plaza

3.0 star property
Hotel in Alcala de Henares with a fitness center and a 24-hour front desk

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Photo gallery for Alcalá Plaza

Property amenity
Bar (on property)
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Suite, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
HITA, 4, Alcala de Henares, Community of Madrid, 28805
  • Convent of Las Clarisas de San Diego
    ‪5 min drive‬
  • Plaza Cervantes
    ‪5 min drive‬
  • University of Alcala
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

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Room options

View all photos for Double Room Single Use

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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9.4 out of 10, Exceptional, 1,829 reviews
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$259 total
Total includes taxes and fees
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About the neighborhood

Alcala de Henares

Alcalá Plaza is located within a few miles (5 km) of Capilla de las Santas Formas and Convent of Las Clarisas de San Diego. This 200-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Convent of Las Clarisas de San Diego - 5 min drive - 2.2 miles
  • Plaza Cervantes - 5 min drive - 2.2 miles
  • La Garena Plaza Shopping Center - 5 min drive - 5.1 miles
  • Cervantes Birthplace Museum - 6 min drive - 2.4 miles
  • University of Alcala - 6 min drive - 2.2 miles

Getting around

  • Alcala de Henares University Station - 7 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Papa Johns Pizza - ‬3 min drive
  • ‪100 Montaditos - ‬6 min drive
  • ‪VIPS Alcalá Magna - ‬6 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪La Ermita - ‬4 min drive

About this property

Alcalá Plaza

Hotel in Alcala de Henares with a fitness center and a 24-hour front desk
Guests of Alcalá Plaza have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and TVs with digital channels and pay movies. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, free newspapers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, French, German, Spanish

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AC Hotel Alcala de Henares by Marriott

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  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 257 reviews
$112 nightly
The price is $124
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM

Check-out

Check-out before midnight

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon—-5:30 AM
  • Check-out: midnight
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Alcala Plaza
Alcala Plaza Alcala de Henares
Alcala Plaza Hotel
Alcala Plaza Hotel Alcala de Henares
Alcala Plaza
Alcalá Plaza Hotel
Alcalá Plaza Alcala de Henares
Alcalá Plaza Hotel Alcala de Henares

Frequently asked questions

Is a free cancellation option available at Alcalá Plaza?

Alcalá Plaza provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see around Alcalá Plaza?

This hotel is located in Alcala de Henares, close to Convent of Las Clarisas de San Diego, Plaza Cervantes, and Cervantes Birthplace Museum. You'll also find Monastery of San Bernardo and Puerta de Madrid within a short drive.

Is there parking available at Alcalá Plaza?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Alcalá Plaza have a casino?

No, Alcalá Plaza doesn't have a casino.

Is there an indoor pool at Alcalá Plaza?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Alcalá Plaza?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Alcalá Plaza?

No, this hotel doesn't have a spa tub.

Does Alcalá Plaza feature a restaurant that includes a breakfast menu?

Yes, Alcalá Plaza serves buffet breakfast each morning for a surcharge from its restaurant.

Does Alcalá Plaza allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Alcalá Plaza for a fee of EUR 12 per pet, per night.

Are there connecting rooms at Alcalá Plaza?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Alcalá Plaza?

The closest major airport to Alcalá Plaza is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 17.2 mi away (25 minutes by car).

Are there rooms with balconies at Alcalá Plaza?

No, there aren't any guestrooms with balconies at Alcalá Plaza.

Does Alcalá Plaza have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Alcalá Plaza.

Alcalá Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 76 reviews
Rating 8 - Good. 34 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff , clean hotel , very good location , close to the mall and to shops . close to the train station .
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park next to shopping centre beds good points bed to firm for me but that’s my preference
Stayed 3 nights in Aug 2019

6/10 Okay

Nicholas

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

We had a great overnight stay here. On site parking was a big plus. Good alternative to stay just outside Madrid at reasonable price.
Stayed 1 night in Aug 2017

10/10 Excellent

Corrado, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great with car

This hotel is simple but great for the price if you have a car. Parking was listed as $ 3 per day. Actually, it is 5 euros per day if you want it covered, but it's free if you park it in the uncovered hotel parking lot. You can walk only to the adjacent mall, but it's 10 min. from downtown by car. Hotel is quiet and comfortable. Only thing I did not like was an amateur soccer field in front of my window: fans woke me up at 9:00 on Sat. and Sun. morning. Windows were pretty good, though, and it was not so bad (no horns or anything like that, just yelling). You cannot beat this price for the comfort, and wi-fi was working great, even with Skype!

10/10 Excellent

Ryan Lampe, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money!

My only complaint is that it's not in the city center. On hotels.com it said it was and there is only one bus to get you about 1 mile from the center. Outside of that the service room and price were all perfect.

10/10 Excellent

Carlos, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good price. Far from Madrid.

Excellent Hotel, good service, free parking. It is a way from downtown Madrid so this may be a problem if you are planning to visit the city.

8/10 Good

Peter Mac, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Poor quality reception and poor choice of channels for foreign TV, but otherwise room was excellent.

10/10 Excellent

David, Sheffield, South Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for dog owners.

Couldn't fault the hotel for anything really, the room was spotless and we were allowed to take our dog in our room. A tip for English guests is have the cold buffet breakfast unless you are fond of half cooked bacon, Other than the breakfast it was excellent and good value for money. We have booked a room for the return journey.

8/10 Good

J & Y Anderson, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel but a little far from Madrid

Hotel is lovely and clean. Handy to have a fridge in the room too! Shower was really nice, good pressure in the shower head. The reception staff are really nice and speak great english which is helpful. When we booked on expedia.com we had payed for twin beds but when we checked in the lady offered us a king bed room for no extra charge which was great! I had asked for a room on the top floor, as not to hear people walking around above us until all hours) and was happily given one. The only downside to this hotel is it's very echoey...you can hear people closing and slamming their doors all around you, even on the floor below. It's probably a little too far to stay here if you're wanting to explore Madrid. The train ride takes about 45 minutes to get into Madrid and leaves from Alcala de Henares Universidad. It only takes about 10 minutes to walk to this station from the hotel and the easiest way is through the big shopping centre, which is next to hotel. Train tickets cost 3.20 euro per person each day. Free wi-fi here too which is great!

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good, location Terrible

I thought it was fine if the only thing you wanted to see was the hotel. You pretty much had to take a taxi everywhere, it wasn't close to anything, and finding it was very hard, because none of the locals knew where it was even though it is very big. The hotel is very clean and the rooms are nice. Only downside is location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

accessibility

hard to locate from train station though-not easy to find it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

We stayed here because of the convenient location to return to the airport in the morning. The hotel was spotlessly clean, beautiful and the personnel were very pleasant and helpful. I would stay here again without hesitation.

10/10 Excellent

Ross, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

First class hotel. A long way from the city, but that is where my meetings were, but the hotel is within walking distance of the Renfe station and the train takes 45 minutes to the city. Breakfast not up to European standards, but it was fine and I am struggling to find something to criticise.

10/10 Excellent

Kevin, Edmonton, AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good conference...

the hotel offered good conference space, great service, and good clean rooms it is located next to a mall as well as metro - so for the "down times" it is easy to get away to the city, or to a shop.

2/10 Terrible

JEAN-MARC

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

jose elpidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima, adoro Espanha .
Stayed 2 nights in Feb 2020

6/10 Okay

Juan Blas

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno y una exposición de motos antiguas. La facilidad de aparcamiento
Stayed 2 nights in Feb 2019

8/10 Good

San, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel recomendable, el personal muy agradable, las habitaciones amplias y limpias, cercano a un centro comercial, con parking y un museo de motos antiguas muy chulo. En definitiva un buen hotel al que volveria.
Stayed 1 night in Nov 2018

8/10 Good

ALEJANDRO

Muy buena ubicacion.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017