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Best Western West Towne Suites

2.5 star property

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Free daily cooked-to-order breakfast
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, John Powless Tennis Center
    ‪13 min walk‬
  • Place, University Research Park
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.8 out of 10
Excellent
(17 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(46 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(50 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 King Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Sofabed, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Two Room, Sofabed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Third Bed Is A Sofabed, Microwave and Refrigerator

  • Sleeps 5

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave and Refrigerator

  • Sleeps 3

2 Queen Beds, Nonsmoking, Sofabed

  • Sleeps 5

King Room - Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed,Non Smoking,High Speed Net,2nd Bed Sofa,Micrfg

Premium bedding, pillowtop beds, in-room safe, individually decorated

1 King Bed,Non Smoking,High Speed Net,2nd Bed Sofa,Micrfg

  • Sleeps 2

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About the neighborhood

Madison

West Towne Mall is a short stroll from Best Western West Towne Suites, and other popular attractions like University Research Park are within a couple of miles (3 km). This 98-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • John Powless Tennis Center - 13 min walk - 0.7 miles
  • Vitense Golfland - 2 min drive - 2.0 miles
  • University Research Park - 2 min drive - 1.6 miles
  • Elver Park - 4 min drive - 1.4 miles

Getting around

  • Madison Station - 19 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Sushi Lover - ‬9 min walk
  • ‪Portillo's Hot Dogs - ‬11 min walk
  • ‪Wendy's - ‬12 min walk

About this property

Best Western West Towne Suites

Guests of Best Western West Towne Suites enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and an area shuttle. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Guests can expect free WiFi and 25-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne

Best Western West Towne Suites

Best Western West Towne Suites Hotel

Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Madison

Best Western Madison

Best Western West Towne Hotel Madison

Madison Best Western

Best West Towne Suites Madison

Best Western West Towne Suites Hotel

Best Western West Towne Suites Madison

Best Western West Towne Suites Hotel Madison

Frequently asked questions

What can I see close to Best Western West Towne Suites?

This hotel is located in Madison, a short 10-minute walk from West Towne Mall and also 14 minutes on foot from John Powless Tennis Center. You'll also find Hilldale Shopping Center and Lake Mendota within a short drive.

How much does it cost to stay at Best Western West Towne Suites?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on May 20, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western West Towne Suites?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Best Western West Towne Suites have a casino at the property?

No, Best Western West Towne Suites doesn't have a casino.

Will I find an indoor pool at Best Western West Towne Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western West Towne Suites?

Couples staying at this hotel will appreciate amenities like premium bedding and turndown service as well as a free daily breakfast.

Are there hot tubs at Best Western West Towne Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western West Towne Suites have a restaurant with a breakfast menu?

Yes, Best Western West Towne Suites serves free cooked-to-order breakfasts each morning from its snack bar.

Will Best Western West Towne Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western West Towne Suites for a fee of USD 35 per accommodation, per night. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Best Western West Towne Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western West Towne Suites?

The closest major airport to Best Western West Towne Suites is Dane County Regional Airport (MSN), which is 17.8 mi away (30 minutes by car).

Are there rooms with balconies at Best Western West Towne Suites?

No, you won't find guestrooms with balconies at Best Western West Towne Suites.

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1144 reviews
Rating 8 - Good. 290 out of 1144 reviews
Rating 6 - Okay. 92 out of 1144 reviews
Rating 4 - Poor. 46 out of 1144 reviews
Rating 2 - Terrible. 44 out of 1144 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

RAFAEL HURTADO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good, comfortable and the parking was good
Stayed 4 nights in May 2026

10/10 Excellent

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Staff friendly. Clean hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff and room were great. Comfy bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable. Had a morning chef to cook breakfast. I thought the staff was very nice--my wife was sick and one offered a personal supply of ginseng and turmeric--really helped. Not luxurious, but very nice and definitely worth the money.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service
Even though this is a smoke free property, it’s not enforced well. The hall reeked of pot and ventilation must not be great because the smell entered our room.
Stayed 2 nights in Jan 2026

8/10 Good

Alice

Stayed 5 nights in Jan 2026

10/10 Excellent

Anne

Stayed 1 night in Jan 2026

8/10 Good

Sheen

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Great location! Staff was attentive. Cook to order hot breakfast was a great touch!
Stayed 3 nights in Jan 2026

8/10 Good

Harsh, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and property cleaned.
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 4 nights in Jan 2026

10/10 Excellent

Jin Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly. Road was next to the hotel, but I didn't hear any noises.
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, breakfast was choice of three hot plates, cooked to order and was excellent. Towels replaced every day. Clean.
Stayed 6 nights in Dec 2025

10/10 Excellent

Janis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking was good, room clean, staff very friendly and pleasant.
Stayed 2 nights in Jan 2026

10/10 Excellent

Youa

Business traveler, Traveled with family
Liked: Cleanliness
Staff was friendly and room was clean .
Stayed 1 night in Jan 2026

2/10 Terrible

Bryan

Disliked: Cleanliness, amenities, property conditions & facilities
They overcharged me. Two night stay was charged $105 for our small dog. It is supposed to be $70. Looks like a call to our credit card bank is necessary now.
Stayed 3 nights in Jan 2026

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Quang

Liked: Cleanliness, staff & service, amenities
The room was clean, the front desk staff were wonderful. The bed wasn’t very comfortable, but it was fine for one night.
Stayed 1 night in Jan 2026

8/10 Good

Alice

Stayed 6 nights in Dec 2025

6/10 Okay

Crystal

Stayed 2 nights in Dec 2025

6/10 Okay

Crystal

Disliked: Staff & service
I could not enjoy a bath the stopper in tub did not work.
Stayed 1 night in Dec 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

LILIANA

Stayed 1 night in Dec 2025

10/10 Excellent

NO NAME GIVEN

Stayed 1 night in Dec 2025

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