See all properties

Hotel Des Balances

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Des Balances

Breakfast, lunch, dinner served; French cuisine, alfresco dining
Breakfast, lunch, dinner served; French cuisine, alfresco dining
Exterior
Romantic Suite, 1 King Bed, Balcony, River View | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Weinmarkt, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)
  • River view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.8 out of 10
Exceptional
(7 reviews)
  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(9 reviews)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

You may also like

Ad
Lobby sitting area

Waldstaetterhof Swiss Quality Hotel

Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 1,000 reviews
$151 nightly
The price is $163
Apr 9 - Apr 10
Total with taxes and fees
Waldstaetterhof Swiss Quality Hotel

About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Des Balances is next to Lucerne Town Hall and Rosengart Collection. This 4-star hotel has 56 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬3 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk

About this property

Hotel Des Balances

Guests of Hotel Des Balances enjoy access to free WiFi in public areas, meeting rooms, and conference space. Parking is available for CHF 35 per night (CHF 35 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, a terrace, and laundry facilities.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. IPod docks, minibars, and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Italian cuisine
AMERON Luzern Hotel Flora
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,054 reviews
$217 nightly
The price is $232
Apr 10 - Apr 11
Total with taxes and fees
AMERON Luzern Hotel Flora

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number KZV-SLU-000020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Hotel Des Balances?

Hotel Des Balances provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Des Balances?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Mar 30, 2026 start from $284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Des Balances?

This hotel is situated in Old Town Lucerne, just steps from Lucerne Town Hall and Hertensteinstrasse, and within a short walk of Chapel Bridge. You'll also find The Swiss Path and KKL Lucerne less than a mile away.

Will I be able to park at Hotel Des Balances?

Yes, valet parking is offered for CHF 35 per day and self parking is available for CHF 35 per night.

Does Hotel Des Balances have luxury amenities?

Yes, some luxury features of this hotel include an al fresco restaurant, concierge services, and a bar/lounge.

Does Hotel Des Balances feature a casino at the property?

No, Hotel Des Balances doesn't have a casino.

Will I find an indoor pool at Hotel Des Balances?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Des Balances?

This riverfront hotel offers many amenities for couples such as an al fresco restaurant and a bar/lounge with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Hotel Des Balances?

No, this hotel doesn't have a spa tub.

Does Hotel Des Balances have a restaurant that serves breakfast?

Yes, Hotel Des Balances serves buffet breakfast for a surcharge each morning at Restaurant Balances.

Will Hotel Des Balances allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Des Balances for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Des Balances?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Des Balances?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 698 out of 890 reviews
Rating 8 - Good. 149 out of 890 reviews
Rating 6 - Okay. 25 out of 890 reviews
Rating 4 - Poor. 9 out of 890 reviews
Rating 2 - Terrible. 9 out of 890 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorie

Stayed 4 nights in Dec 2025

10/10 Excellent

Nutsupa

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert, Henderson

Stayed 1 night in Dec 2025

10/10 Excellent

Mohamed, laval

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Top rated. As advertised and even better
Stayed 2 nights in Dec 2025

10/10 Excellent

David Chien Feng, Mid-Level

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great staff and professional
Stayed 2 nights in Nov 2025

10/10 Excellent

Domenique

Stayed 1 night in Nov 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!!!
Stayed 1 night in Nov 2025

6/10 Okay

Marty

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Large, had a TV, mini mini fridge, bath or shower tub. Food was great. Breakfast is $35 for hotel guests. That includes the buffet and the warm meals. To be honest the $20 in warm food is bettee spent than the $35. Water go buy at the local co op down the street. Hotel was great at booking activities for us. Only complaint I have is the staff in the restaurant. And clearly it was a big enough one for me to give it 3 out of 5 stars. Really the only part of our 13 day trip that was upset about.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
Stayed 2 nights in Nov 2025

10/10 Excellent

guy

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Stayed 2 nights in Nov 2025

8/10 Good

Ralph

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities
This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Stayed 4 nights in Oct 2025

10/10 Excellent

Heston

Stayed 4 nights in Sep 2025

10/10 Excellent

Farid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grateful. Beautiful hotel . One of the very best in gorgeous Lucerne! ❤️👏🙏
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Karina

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Clean and great service.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025

Hotels

Flights

Cars