See all properties

Hotel Des Balances

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Des Balances

A riverside view with outdoor seating, a tree, and buildings along the water.
Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Suite, Hot Tub, River View (with Balcony) | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Weinmarkt, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)
  • River view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.8 out of 10
Exceptional
(7 reviews)
  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(10 reviews)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Des Balances is next to Chapel Bridge and Lucerne Town Hall. This 4-star hotel has 56 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lion Monument - 10 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Des Balances

Guests of Hotel Des Balances enjoy access to free WiFi in public areas, meeting rooms, and conference space. Parking is available for CHF 35 per night (CHF 35 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, a terrace, and laundry facilities.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. IPod docks, minibars, and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Restaurant
AMERON Luzern Hotel Flora
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,078 reviews
$297 nightly
The price is $316
Jul 31 - Aug 1
Total with taxes and fees
AMERON Luzern Hotel Flora

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number KZV-SLU-000020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Hotel Des Balances?

Hotel Des Balances provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Des Balances?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Jul 2, 2026 start from $491, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Des Balances?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of Hertensteinstrasse. You'll also find The Swiss Path and KKL Lucerne less than a mile away.

Will I be able to park at Hotel Des Balances?

Yes, valet parking is offered for CHF 35 per day and self parking is available for CHF 35 per night.

Does Hotel Des Balances have luxury amenities?

Yes, some luxury features of this hotel include an al fresco restaurant, valet parking, and a bar/lounge.

Does Hotel Des Balances feature a casino at the property?

No, Hotel Des Balances doesn't have a casino.

Will I find an indoor pool at Hotel Des Balances?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Des Balances?

This riverfront hotel offers many amenities for couples such as an al fresco restaurant and a bar/lounge with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Hotel Des Balances?

No, this hotel doesn't have a spa tub.

Does Hotel Des Balances have a restaurant that serves breakfast?

Yes, Hotel Des Balances serves buffet breakfast for a surcharge each morning at Restaurant Balances.

Will Hotel Des Balances allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Des Balances for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Des Balances?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Des Balances?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 725 out of 924 reviews
Rating 8 - Good. 154 out of 924 reviews
Rating 6 - Okay. 25 out of 924 reviews
Rating 4 - Poor. 10 out of 924 reviews
Rating 2 - Terrible. 10 out of 924 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, location was great, room was beautiful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized location in the heart of the old city.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent hotel and service. Highly recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice bar and great location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dennis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nadiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for vacation
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David Chien Feng

Liked: Cleanliness, property conditions & facilities
Great staff and professional
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nutsupa

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Vaishali

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location !
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, superior location, nice dining.
Stayed 2 nights in May 2023