We complained on the first day because we couldn’t use the corridor to reach our apartment, as this disgusting area had not been disclosed to us when booking. However, they didn’t listen or take any action. You can see from the photos how horrible it was, and we could even see it from our bedroom. Every time I looked at it, I felt sick. There was also asbestos in the apartment, and since my nephew has many allergies, we had a terrible experience overall