Altstadt Hotel Magic Luzern

Property class: 3

Choose dates to view prices

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (CHF 23 per person)
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Room options

Angel Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Symphony Room

7.4 out of 10
Good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Mystic Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Farmer Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Lotus Room

8.0 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Pirate Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Swiss Chalet

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Egypt Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

Lionheart Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Barock Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Lucerne

Located in Old Town Lucerne, Altstadt Hotel Magic Luzern is next to Chapel Bridge and Lucerne Town Hall. Each of the 13 rooms at this 3-star hotel includes a sitting area, a minibar, and an espresso maker.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.0 miles
  • Chapel Bridge - 2 min walk - 0.1 miles
  • Hertensteinstrasse - 2 min walk - 0.1 miles
  • KKL Lucerne - 6 min walk - 0.4 miles
  • Lake Side Promenade - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬1 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Bierliebe & Friends - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mamma Leone - ‬3 min walk

About this property

Altstadt Hotel Magic Luzern

Altstadt Hotel Magic Luzern features free WiFi in public areas and laundry facilities. Valet parking is offered for CHF 32 per day. The front desk has multilingual staff that can help with luggage storage, securing valuables, and dry cleaning/laundry.
26-inch TVs come with cable channels, and guests can stay connected with free WiFi. Sitting areas, minibars, and espresso makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Is free cancellation available at Altstadt Hotel Magic Luzern?

Altstadt Hotel Magic Luzern offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on May 3, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Altstadt Hotel Magic Luzern?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of Hertensteinstrasse. You'll also find The Swiss Path and KKL Lucerne less than a mile away.

Does Altstadt Hotel Magic Luzern include a casino on the premises?

No, Altstadt Hotel Magic Luzern doesn't have a casino.

Is there an indoor pool at Altstadt Hotel Magic Luzern?

No, there is no indoor pool at this hotel.

Does Altstadt Hotel Magic Luzern have a restaurant that serves breakfast?

Altstadt Hotel Magic Luzern offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Altstadt Hotel Magic Luzern allow pets to stay for free?

No, pets and service animals aren't allowed at Altstadt Hotel Magic Luzern.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 979 reviews
Rating 8 - Good. 385 out of 979 reviews
Rating 6 - Okay. 166 out of 979 reviews
Rating 4 - Poor. 61 out of 979 reviews
Rating 2 - Terrible. 53 out of 979 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
WiFi was terrible constantly cutting out. Tv didn’t work. Staff wasn’t helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Great room and lovely staff. Plenty of coffee and very peaceful stay
Stayed 3 nights in Dec 2025

6/10 Okay

Dr

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break
Stayed 2 nights in Dec 2025

6/10 Okay

Haydn

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Firstly the positives. Location is perfect, right in the heart of the Old Town and within walking distance of everything. The staff were all very friendly, helpful and welcoming. The room was spacious but could definitely do with some improvements and upgrades. The room felt a bit dark and limited natural light, there was no main light in our room only lamps which was a bit strange. The fridge didn’t work. A couple of the mirrors in the room were cracked and could do with replacing. The room just felt a bit basic and dull, no character. The bed was extremely squeaky every time we moved and it felt a bit wobbly. The bathroom was a good size but the shower is very low down which wasn’t ideal as a tall person! On the plus side the room was very clean. Unfortunately we couldn’t have the window open for long as people smoking in the alley below meant the smoke came into our room! Although this can’t be helped by the hotel. The room was very warm with no thermostat to change the temperature. Check in is in a different hotel around the corner which is a bit annoying when walking around with luggage. If you could drop your room key into a box in the hotel without having to check out in the other one that would be good? Overall, a reasonable hotel in a perfect location. Nothing special but good for the price paid. Pretty basic, could do with some redecoration but did the job for a one night stay!
Stayed 1 night in Dec 2025

6/10 Okay

Mayela

Traveled with partner
Liked: Cleanliness
Condition ok. I wouldn’t stay there the next time.
Stayed 1 night in Dec 2025

6/10 Okay

Rajith

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Stayed 2 nights in Nov 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness
The unit was very clean and everything work as it should. They only problem was that all the cigarette smoke comes in the building from people who use to smoke at the entrance. Second, if you are planning to wake up a little late the housekeepers will wake you up, doing their job very loud at 7am.
Stayed 2 nights in Nov 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting, trashy, had a mirror above the bed and was covered in hearts. I booked a normal room and got that. They wouldn’t even refund me my entire amount. Planning to write a strong email
Stayed 2 nights in Nov 2025

8/10 Good

Kelsey

Traveled with partner
Good experience for the budget. The room was large and the location was convenient.
Stayed 2 nights in Nov 2025

2/10 Terrible

Lauren

Stayed 3 nights in Oct 2025

10/10 Excellent

Mylinh

Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Lawrence, Spring Hill

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

8/10 Good

Hal, Barrie

Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
Stayed 2 nights in Oct 2025

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Asim

Traveled with family
Liked: Amenities
Room was clean but not very exciting. You have to be very careful while you get up from the bed, otherwise you may get hurt with the wall.There was no balcony, so no mountain view. Evening receptionist Lady was very helpful. Location is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

athena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room right in the heart of everything. Getting there was really confusing even with the proper hotel check in location. GPS would not show driivng on the cobblestone. Got lucky enough to get the one room with a balcony as well.
Stayed 2 nights in Sep 2025

6/10 Okay

Erica

Stayed 2 nights in Sep 2025

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Only good thing about the hotel was the location
Stayed 2 nights in Sep 2025

2/10 Terrible

Shaomin

Disliked: Staff & service, amenities, property conditions & facilities
Room is so small and relatively inconvenient.
Stayed 2 nights in Sep 2025

6/10 Okay

son

Traveled with partner
Liked: Staff & service
It’s noisy
Stayed 1 night in Sep 2025