Embassy Suites Lubbock

3.5 star property
Tuscan-style hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool, sun loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot Tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

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Room options

Two-Room Premium Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite, Hot Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Executive Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Lubbock

Embassy Suites Lubbock places you within a leisurely stroll of South Plains Mall and Lubbock Premiere Cinema. This 156-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • South Plains Mall - 3 min walk - 0.2 miles
  • Lubbock Christian University - 4 min drive - 3.3 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.5 miles
  • University Medical Center - 7 min drive - 6.3 miles
  • Texas Tech University - 7 min drive - 6.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
At Embassy Suites Lubbock, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

Is a free cancellation option available at Embassy Suites Lubbock?

Embassy Suites Lubbock offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Lubbock?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Lubbock on Jul 13, 2025 start from $106.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites Lubbock?

This hotel is located in Lubbock, a short 8-minute walk from South Plains Mall and also 14 minutes on foot from Lubbock Premiere Cinema. You'll also find Water Rampage and West End Center within a short drive.

Is there parking available at Embassy Suites Lubbock?

Yes, there is accessible parking available.

Does Embassy Suites Lubbock feature a casino at the property?

No, Embassy Suites Lubbock doesn't have a casino.

Is there an indoor pool at Embassy Suites Lubbock?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Embassy Suites Lubbock?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Embassy Suites Lubbock?

Yes, guests can enjoy a spa tub at this hotel.

Does Embassy Suites Lubbock have a restaurant that serves breakfast?

Yes, Embassy Suites Lubbock serves free cooked-to-order breakfasts at Canalettos each morning.

Does Embassy Suites Lubbock allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Lubbock for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites Lubbock?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Lubbock?

The closest major airport to Embassy Suites Lubbock is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (18 minutes by car).

Are there rooms with balconies at Embassy Suites Lubbock?

No, there aren't any guestrooms with balconies at Embassy Suites Lubbock.

Does Embassy Suites Lubbock offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Lubbock.

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 543 out of 1007 reviews
Rating 8 - Good. 171 out of 1007 reviews
Rating 6 - Okay. 138 out of 1007 reviews
Rating 4 - Poor. 75 out of 1007 reviews
Rating 2 - Terrible. 80 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were superb!!! Just a beautiful facility!!! However, the swimming pool was just too cold for us. Wished that it had a little more comfortable temperature.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No heat will leave you heated!

The heat didn’t work got up at 1 am and it was 62 degrees in the room. In the morning, when my familystartes getting dressed.and moving around with the lights on, it warmed a bit. Sink wouldn't drain. Tub wouldn't drain. Wallpaper peeling. Looked like fecal matter was on the vent in the bathroom. Luggage cart had tires with tubes instead of hard tires, and they were flat. I called the lobby at 1 am and told them again as I checked out. There was no offer to make it right. I took pics but the app won't let me upload them.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so run down. There was a crusty wash rag in our tub, the water in the shower is either hot or scalding. Bartenders were rude. Just a complete disappointment.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check in Friday at 3:30 and they told us to come back at 4:00. We asked for shower gel and they never came to refill it. The staff was friendly especially the breakfast staff. We will definitely stay at this type of hotel again. I loved how big the rooms are and comfortable the beds were.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter had the best time at this hotel
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Everything was awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Love it always.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Claudia

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente service!, only bad thing was the bed bugs on the sofa near the room entrance. The sink next to the bathroom was not that clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and room was clean. The overall stay was disappointing because the room was so dated and all though clean was dingy. The air-conditioning was also subpar and not much green space for pets outside. I expected more for the price and the name.
Stayed 1 night in Mar 2025

8/10 Good

DEBBIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started with a maintenance guy in her room with the door open. The pool had throw up in it. And breakcast was ok. Couch is wore out with cushons hanging out. But ambiance is super cool.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We love staying at Embassy because they’re usually always nice and also for the breakfast. This trip we had early mornings and didn’t realize breakfast would be served later on weekends so we weren’t able to eat. As far as the room, it’s very dated and worn out. Moldy vents in the bathroom. Shower was weak and when you adjusted the shower head, it somehow turned off the hot water.
Stayed 2 nights in Mar 2025

6/10 Okay

Joanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Farrel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael D.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have been a better experience. High quality everything from the food, to the weightroom to the staff. All was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the freeway side are a little noisy but the bed was very comfortable. Breakfast had lots of choices but the cooked to order omlettes were the best! The atrium is beautiful. Would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was out of date. Wallpaper coming off in bathroom. Mold on bathroom ceiling. Stairway leads to outside and was unlocked. Not a great experience
Stayed 1 night in Mar 2025