Embassy Suites Lubbock

3.5 star property
Tuscan-style hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Deluxe Corner Suite, Hot Tub  1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Breakfast and dinner served, Italian cuisine
Indoor pool, sun loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Laundry

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪5 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(78 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite 1 King Bed NS

7.8 out of 10
Good
(47 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Executive Suite 1 King Bed NS

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Lubbock

Embassy Suites Lubbock places you within a leisurely stroll of South Plains Mall and Lubbock Premiere Cinema. This 156-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • South Plains Mall - 3 min walk - 0.2 miles
  • Lubbock Christian University - 4 min drive - 3.3 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.5 miles
  • University Medical Center - 7 min drive - 6.3 miles
  • Texas Tech University - 7 min drive - 6.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
At Embassy Suites Lubbock, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

Is a free cancellation option available at Embassy Suites Lubbock?

Embassy Suites Lubbock offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Lubbock?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Lubbock on Oct 5, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites Lubbock?

This hotel is located in Lubbock, a short 8-minute walk from South Plains Mall and also 14 minutes on foot from Lubbock Premiere Cinema. You'll also find Water Rampage and West End Center within a short drive.

Will I be able to park at Embassy Suites Lubbock?

Yes, there is accessible parking available.

Does Embassy Suites Lubbock feature a casino at the property?

No, Embassy Suites Lubbock doesn't have a casino.

Is there an indoor pool at Embassy Suites Lubbock?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Embassy Suites Lubbock?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Embassy Suites Lubbock?

Yes, guests can enjoy a spa tub at this hotel.

Does Embassy Suites Lubbock have a restaurant that serves breakfast?

Yes, Embassy Suites Lubbock serves free cooked-to-order breakfasts at Canalettos each morning.

Does Embassy Suites Lubbock allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Lubbock for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites Lubbock?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Lubbock?

The closest major airport to Embassy Suites Lubbock is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites Lubbock?

No, there aren't any guestrooms with balconies at Embassy Suites Lubbock.

Does Embassy Suites Lubbock offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Lubbock.

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 551 out of 1028 reviews
Rating 8 - Good. 168 out of 1028 reviews
Rating 6 - Okay. 152 out of 1028 reviews
Rating 4 - Poor. 73 out of 1028 reviews
Rating 2 - Terrible. 84 out of 1028 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the breakfast was a embassy suites standard-excellent
Stayed 1 night in Jun 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad and run down

Really run down and the pool smelled awful not sure what’s going on but it was the second time here that it’s been bad and run down. Very disappointed because we stay here like 3 times a year
Stayed 2 nights in May 2025

8/10 Good

martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mauricio

Stayed 3 nights in Jun 2025

6/10 Okay

Balasaheb, Carlsbad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property shows its age. For cleanliness I would rate it zero. The guy at the counter was great to help with going around Lubbock. The highest grade goes to Mr Water GM of catering/Restaurant who took extra effort to provide us Vegan breakfast every morning. The Breakfast area staff was super.
Stayed 4 nights in May 2025

6/10 Okay

Obed, Hobbs

Liked: Cleanliness, staff & service
We love embassy suites. I think the Lubbock hotel might be due for some upgrades. But still our favorite place to stay in Lubbock
Stayed 1 night in Jun 2025

10/10 Excellent

Marshall R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay but needs a little room TLC…

2 night stay. First night was overrun with a lot of bikers everywhere but they were nice and polite. There was a bunch of people at the bar just outside our room chanting late at night after 11pm the first night which was weird and somewhat humorous. The staff for breakfast both days were awesome and eager to help! The room was a little run down with wallpaper peeling off, a cracked sink, and a bathroom door that wasn’t working properly. The room didn’t seem ready for our arrival as we did have to go the the front desk and ask for towels and toilet paper. I bought a Coke the first night and was told it was $3.00 so I paid cash and then the second night he tried to charge me $3.25 for the same thing to which I told him about what I was charged the previous night. That was a little alarming. Overall though this was the second time staying there as it is convenient for my family when we visit our family that lives in Lubbock and our son who will be attending LCU in the fall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Petra

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our favorite place to stay when we have doctor appointments
Stayed 1 night in Jun 2025

8/10 Good

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place. Will stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

ANNABELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was very nice except for all the bikers there. They were very loud and drunk. But still nice!
Stayed 1 night in Jun 2025

4/10 Poor

Claudia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Embassy Suites used to be a premier property. Unfortunately, no longer! My room had a broken lock on the bathroom door, the air vent over the kitchenette was filthy, mold in the bathroom shower, broken lamp shade, wrong light bulb in lamp in living area, dirty couch fabric, carpets dirty throughout hotel. Shameful!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

dawn, Lafayette

Stayed 1 night in Jun 2025

6/10 Okay

Natasha

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lobby and common areas are quite impressive due to the abundance of natural foliage and flowing water throughout the expansive building. The rooms all open out around atrium. The rooms really need some TLC. The first room had a vent problem that sounded like a squeaky obnoxious dryer in the ceiling, and smelled strongly of pet smell. The staff quickly moved us to another room, which was easy and painless. Both rooms were very out of date and grungy looking. The plethora of old curtains were half on, half off. The other people staying were a rougher looking crowd—not sure if this is indicative of the town in general, or this specific hotel, but based on what I observed, I think it’s just the town in general. I would not leave older kids/teens unsupervised/alone—always at least two together, and stay aware! The breakfast was a nice spread and presentation was lovely. Abundantly staffed. Overall, I’m not sure you’ll find much better in the area. Each hotel will likely feel a little unsafe and subpar. So this might be just as good of a pick as the others, and at least the common areas are expansive and beautiful here.
Stayed 1 night in Jun 2025

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Stayed 2 nights in Feb 2025

2/10 Terrible

Constance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been moved to THE different rooms
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

3 Night Stay

Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jun 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities
The room is extremely dated
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roomy and clean rooms!
Stayed 1 night in May 2025

10/10 Excellent

dawn, Lafayette

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay!

Every one of the hotel staff we encountered were helpful and friendly. You can tell the management takes a lot of pride in the customer experience. The courtyard interior was very nice and added a social element to our stay. We will come back again and again.
Stayed 2 nights in Jun 2025

6/10 Okay

Scott, Lockhart

Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Stayed 3 nights in Jun 2025