Me gusto mucho el acceso desde el aeropuerto. bien se puede llegar caminando
They were ok giving me a late check out, it is appreciated
- coffee maker dirty -coffee maker didn’t work - no shampoo or conditioner in dispensers - stow and bad service at restaurant. 45 min to bring fish tacos. No water when asked.
Personal amable
No me gustó que reservé y pagué una habitación con una cama king side y a pesar de mi reclamo me dieron una con dos Queen
Todo excelente
Long walk to lobby from the back parking lot.
Near to the airport.
Didn’t like the parking facilities. Once parked there was no option for going in and out. Each time you want to leave the car park you pay $24.
None
It was fine, but very noisy and to be expected being that close the airport. the staff was great though.
The staff were not friendly at all!!! Not helpful and didn't want to answer questions.
👍
Rugs in hallways were bubbling up making it very hard to roll bags
Great place to stay.
Sheraton Gateway Los Angeles Hotel tiene 803 opciones de hospedaje con caja de seguridad (con espacio para laptop) y cafetera y tetera. Las camas tienen colchones pillow-top. Cabe destacar que esta propiedad permite a sus clientes elegir el tipo de almohada. Hay Smart TV de 49 pulgadas con canales por cable premium y películas con cargo.
Los baños están equipados con regadera y secadora de cabello. Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono. Las habitaciones también incluyen tabla de planchar con plancha y cortinas blackout. Se proporciona servicio de limpieza todos los días.
Sheraton Gateway Los Angeles Hotel tiene alberca al aire libre y gimnasio. Este hotel dispone de un restaurante, una cafetería y snack bar o deli. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Las áreas comunes cuentan con acceso a wifi gratis.
Los huéspedes de este hotel tienen acceso a un centro de negocios abierto las 24 horas y 34 salas de juntas. El espacio para eventos mide 5280 metros cuadrados e incluye centro de conferencias. Este hotel sustentable también dispone de máquina expendedora, personal multilingüe y tienda de regalos o puesto de periódicos. Se ofrece de forma gratuita traslado de ida y vuelta al aeropuerto disponible las 24 horas. Se ofrece estacionamiento en las instalaciones (con cargo). Esta propiedad se remodeló por completo en agosto de 2016.
En Sheraton Gateway Los Angeles Hotel está prohibido fumar.
Este hotel sustentable se encuentra en Westchester, a 5 km de Universidad Loyola Marymount, Centro Deportivo Toyota y Hollywood Park Casino. Centro de eventos Kia Forum y SoFi Stadium también se encuentran a 10 km (6 mi). Aviation/Century Station se encuentra a 16 min caminando.
Este hotel para no fumadores ofrece una alberca al aire libre, un restaurante y un gimnasio. También se ofrecen wifi gratis en las áreas comunes y traslado desde/hacia el aeropuerto gratis. Además, la propiedad dispone de un bar o lounge, un snack bar o deli y un centro de negocios disponible las 24 horas.
Me gusto mucho el acceso desde el aeropuerto. bien se puede llegar caminando
They were ok giving me a late check out, it is appreciated
Thank you for your review, Kristian. We're glad to hear that our team was accommodating with your request for a late check-out. We strive to offer flexible options to meet the needs of our guests, and we're pleased to hear that we could assist you in this regard. We hope to welcome you back to Sheraton Gateway Los Angeles Hotel soon.
- coffee maker dirty -coffee maker didn’t work - no shampoo or conditioner in dispensers - stow and bad service at restaurant. 45 min to bring fish tacos. No water when asked.
Thank you for reaching out to us about your stay, Elena. We are disheartened to read that your guest room was not properly prepared by housekeeping and that you experienced an unusual wait at our on-site restaurant. These issues are not reflective of our high standards, and we will be discussing your comments with our team to make improvements. We apologize for your disappointment and hope for another chance to renew your trust.
Personal amable
Our team will be honored to receive your compliments, Martin. Thank you! We hope to welcome you back soon here at Sheraton Gateway Los Angeles Hotel.
No me gustó que reservé y pagué una habitación con una cama king side y a pesar de mi reclamo me dieron una con dos Queen
Daniel, we are disappointed you were not pleased with your accommodations. Unfortunately, we are unaware of your reservation details when made through a third party. Therefore, room types are based on availability at check-in. We would love to work with you in the future to ensure a more seamless stay!
Todo excelente
How wonderful to know you enjoyed a great stay with us, Guadalupe! Thank you for sharing your five-stars, and we hope it won't be long before we can welcome you back to Sheraton Gateway Los Angeles Hotel.
Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.
Long walk to lobby from the back parking lot.
Todd, we are glad you took a moment to share your thoughts. We regret you were inconvenienced in any way during your recent stay. Be sure to utilize our Valet service in the future to elevate that stress! We hope this helps make your next trip perfect all around. Thank you!
Near to the airport.
We appreciate you highlighting our incredibly convenient location near LAX! We hope this helps you to choose Sheraton Gateway Los Angeles Hotel again, Daniel!
Didn’t like the parking facilities. Once parked there was no option for going in and out. Each time you want to leave the car park you pay $24.
Arvindkumar, thank you for taking the time to share your thoughts with us. We truly value your feedback. We understand how important it is to have convenient parking options. We do provide Valet Parking and hope you will take advantage in the future. Please know that your feedback will be taken into consideration as we strive to create a more seamless experience for our guests. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.
Kevin, thank you for pointing out our proximity to the airport. We're glad this made your stay more convenient, and we hope to have the pleasure of welcoming you back again soon!