Many options on site for entertainment
The staff could care less that my room wasnt made. Cleaning staff left my room with no sheets in bed or anywhere in room, and left me no towels
My room was left a disaster by the cleaning crew, bed and pillows were stripped and not replaced . Night staff could care less. Had to, very inconveniently change rooms.
Love the location and whole hotel experience so many options of things to do within hotel. Hotel is very clean and comfortable.
My room was not ready at 5pm. The front desk said they would call me when the room was ready but never did - then said they couldnt comp parking!
I was really worried about parking, covered parking actually. There is plenty of parking options, covered and not covered. We parked in Circa and found soooo many chargers and even though the price is around $80 (we went to auto show) it’s no different than valet tip and you never have to deal with a single human being. For EV owners, there are tons of charger on the 2nd floor at a reasonable rate.
Loved the location and atmosphere. Had great options for sitting outside to do work, restaurant and live rooftop bar! ❤️❤️❤️
Great views, walkable to Entertainment area
Located in Downtown Los Angeles, AC Hotel Downtown Los Angeles, a Marriott Hotel is adjacent to Crypto.com Arena and within a 5-minute walk of other popular sights like Los Angeles Convention Center. This 4-star hotel has 347 guestrooms and offers a 24-hour gym, free in-room WiFi, and a rooftop terrace.
For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:00 AM. You can get a quick energy boost at the coffee shop/cafe.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Safes, phones, and desks are also available.
Built in 2022, the brand new AC Hotel Downtown Los Angeles, a Marriott Hotel features a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 60.50 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Many options on site for entertainment
The staff could care less that my room wasnt made. Cleaning staff left my room with no sheets in bed or anywhere in room, and left me no towels
Dear Raul, Thank you for taking the time to post your review. We are sincerely sorry for the housekeeping service issues you experienced. Your comments have been shared with the appropriate individuals, and we have taken proper action to make sure they are flawlessly preparing each room for our guests. We are grateful for your feedback as it helps us improve, and we hope you will give us another chance if you return to our area so we can make it up to you.Sincerely, Steve Choe,General Manager
My room was left a disaster by the cleaning crew, bed and pillows were stripped and not replaced . Night staff could care less. Had to, very inconveniently change rooms.
Dear Raul, Thank you for staying with us and for sharing your review. Exceptional service for every guest is our highest priority; therefore, we sincerely apologize for the oversights in preparing your room. We have conveyed your feedback to our housekeeping team and have taken action to ensure they are more diligent in their efforts going forward. We appreciate your patience and hope to have the opportunity to welcome you again in the future for the seamless experience you deserve. Sincerely, Steve Choe,General Manager
Love the location and whole hotel experience so many options of things to do within hotel. Hotel is very clean and comfortable.
Hello Francisco, Thank you for choosing AC Hotel Downtown Los Angeles. It is wonderful to read that we exceeded all your expectations and that you especially enjoyed our convenient location and enhanced services. We want to also thank you for highlighting our comfortable and immaculate surroundings as well. We loved having you as our guest and hope to have the opportunity to welcome you back soon!Sincerely, Steve Choe,General Manager
Dear Fernando, Thank you for taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Steve Choe,General Manager
My room was not ready at 5pm. The front desk said they would call me when the room was ready but never did - then said they couldnt comp parking!
Dear Timothy, On behalf of our entire team, please accept our sincere apology for not meeting your expectations and for the delay you experienced in receiving your room at the time of check-in during your recent visit. We are very disappointed that we did not provide attentive service while you were here, and we understand the frustration this caused you. We have shared your concerns with our associates to ensure this does not happen again. Thank you for your feedback, and we hope you will give us another chance to show you our commitment to exceptional experiences on a future visit.Sincerely, Steve Choe,General Manager
I was really worried about parking, covered parking actually. There is plenty of parking options, covered and not covered. We parked in Circa and found soooo many chargers and even though the price is around $80 (we went to auto show) it’s no different than valet tip and you never have to deal with a single human being. For EV owners, there are tons of charger on the 2nd floor at a reasonable rate.
Dear Brett, Thank you for taking the time to review your stay at our hotel. We are delighted you had an enjoyable time here. However, we regret any inconvenience you experienced due to parking. Please know for future visits, our front desk is always happy to assist you with matters like this. We enjoyed hosting your stay and hope we will continue to be your hotel of choice when your plans bring you to our area.Sincerely, Steve ChoeGeneral Manager
Loved the location and atmosphere. Had great options for sitting outside to do work, restaurant and live rooftop bar! ❤️❤️❤️
Dear Crystal, What a pleasure to read your outstanding review regarding your time at AC Hotel Downtown Los Angeles; we are thrilled you had an excellent experience during your visit. We appreciate you choosing us and would love to welcome you back the next time you are in the area! Thank you again for the feedback.Sincerely, Steve ChoeGeneral Manager
Dear Jon, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely, Steve ChoeGeneral Manager
Dear Jonathan, Thank you for choosing AC Hotel Downtown Los Angeles. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Steve ChoeGeneral Manager
Dear George, Thank you for choosing AC Hotel Downtown Los Angeles for your recent stay and for sharing your experience. We were pleased to know how much you enjoyed your time with us, especially our enhanced services. We hope to have the pleasure of hosting you again soon.Sincerely, Steve Choe,General Manager