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citizenM Los Angeles Downtown

4.0 star property
Central hotel with a restaurant connected to a rail/subway station in Los Angeles

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Photo gallery for citizenM Los Angeles Downtown

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Reception
Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪5 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Los Angeles

Located in Downtown Los Angeles within a short walk of Walt Disney Concert Hall, citizenM Los Angeles Downtown is within 2 miles (3 km) of other popular sights such as Crypto.com Arena. This 315-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center. It's connected to a rail/subway station in central Los Angeles and also close to Los Angeles Convention Center and Dodger Stadium.

What's nearby

  • Grand Central Market - 3 min walk - 0.2 miles
  • Pershing Square - 5 min walk - 0.3 miles
  • The Broad - 8 min walk - 0.5 miles
  • Walt Disney Concert Hall - 10 min walk - 0.6 miles
  • Los Angeles City Hall - 10 min walk - 0.6 miles

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪Kiso - ‬2 min walk
  • ‪The Grayson - ‬2 min walk
  • ‪Primo's Expresso Americana - ‬1 min walk

About this property

citizenM Los Angeles Downtown

Central hotel with a restaurant connected to a rail/subway station in Los Angeles
CitizenM Los Angeles Downtown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, refrigerators, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is a free cancellation option available at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of Dec 21, 2025, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on Jan 5, 2026 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of citizenM Los Angeles Downtown?

This hotel is situated in Downtown Los Angeles, just steps from Grand Central Market, and within a 10-minute walk of Los Angeles City Hall and Pershing Square. You'll also find Crypto.com Arena and Dodger Stadium within a short drive.

Is parking available on site at citizenM Los Angeles Downtown?

No, this hotel doesn't offer parking.

Does citizenM Los Angeles Downtown have a casino at the property?

No, citizenM Los Angeles Downtown doesn't have a casino.

Is there an indoor pool at citizenM Los Angeles Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Los Angeles Downtown?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Los Angeles Downtown?

No, there isn't a spa tub at this hotel.

Does citizenM Los Angeles Downtown have a restaurant with a breakfast menu?

Yes, citizenM Los Angeles Downtown serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Los Angeles Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Los Angeles Downtown though service animals are welcome.

Does citizenM Los Angeles Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Los Angeles Downtown?

The closest major airport to citizenM Los Angeles Downtown is Hawthorne, CA (HHR-Hawthorne Municipal), which is 13.3 mi away (29 minutes by car). Another top airport is Los Angeles Intl. (LAX), which is located 18.5 mi away (40-minute drive).

Are there rooms with balconies that I can book at citizenM Los Angeles Downtown?

No, at citizenM Los Angeles Downtown, there aren't any guestrooms that list a balcony.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3222 out of 4122 reviews
Rating 8 - Good. 593 out of 4122 reviews
Rating 6 - Okay. 155 out of 4122 reviews
Rating 4 - Poor. 68 out of 4122 reviews
Rating 2 - Terrible. 84 out of 4122 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay .
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexandre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Room was very small, but well designed, comfortable if you just need a place to sleep. I would feel comfortable spending too much time there, though, as it can be quite claustrophobic after a while.
Stayed 2 nights in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Modern looking and great price. The surrounding neighborhood didn’t feel to safe but if you Uber around it’s OK
Stayed 2 nights in Oct 2025

8/10 Good

Aki

Stayed 4 nights in Aug 2025

10/10 Excellent

Olivia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cool place! Loved the experience. Would try again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ranaja

Stayed 1 night in Sep 2025

10/10 Excellent

ZIAD

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun entertainment and very friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro
Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well thought concept. it was all I needed
Stayed 4 nights in Sep 2025

8/10 Good

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints on the hotel overall, I didn’t know what to expect of downtown LA and didn’t realize the amount of homeless people in the area. I felt very unsafe walking around once the sun went down
Stayed 3 nights in Sep 2025

4/10 Poor

Arthur

Bad check in experience
Stayed 1 night in Sep 2025

2/10 Terrible

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Safe and quiet
Stayed 1 night in Sep 2025

6/10 Okay

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean but the rooms are so small. It feels really unsafe in the area that we dubbed it Prisoner Cell Block M.
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip Joseph

Stayed 5 nights in Aug 2025

10/10 Excellent

Evan

Stayed 2 nights in Sep 2025

8/10 Good

Morsal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel the price is amazing. The people are amazing. The inside is beautiful and clean. Everything is five out of five except where it’s located in because it’s around a lot of homeless people so if you’re scared of homeless people there is a lot but the good part is that it’s right beside the train station so you can maneuver around if you don’t wanna Uber Overall I really loved this hotel and I will go back to it
Stayed 4 nights in Sep 2025

10/10 Excellent

Keaundra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property , super fun experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! Will stay at a citizenM again, the location just wasn’t the best area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shad Daniel

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Cristina

Stayed 1 night in Sep 2025

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