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The Airlink Hotel London Heathrow

3.5 star property
Hotel in Hayes with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Airlink Hotel London Heathrow

Two single beds with white bedspreads and pillows, accompanied by a large artwork above.
Select from a variety of hot beverages with the easy-to-use menu interface.
Enjoy dining in our restaurant with comfortable seating and a bar area.
Stylish building with a central entrance and windows on each floor, set amidst lush surroundings.
Enjoy a refreshing shower in the glass-enclosed shower with handheld showerhead and seat.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
18-22 Pump Lane, Hayes, England, UB3 3NB
  • Stockley Park
    ‪18 min walk‬
  • Airport Bowl
    ‪6 min drive‬
  • Brunel University
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪8 min drive‬

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Room options

View all photos for Standard Double or Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double

Desk, soundproofing, iron/ironing board, free WiFi

Superior Double

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Suite

Executive Family Suite | Desk, soundproofing, iron/ironing board, free WiFi

Executive Family Suite

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | Desk, soundproofing, iron/ironing board, free WiFi

Family Suite

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Hayes

Located in Townfield, The Airlink Hotel London Heathrow is within a 15-minute drive of popular attractions such as Windsor Castle and Twickenham Stadium. This 52-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • London Motor Museum - 10 min walk - 0.6 miles
  • Stockley Park - 18 min walk - 1.0 mile
  • Airport Bowl - 6 min drive - 3.3 miles
  • Brunel University - 6 min drive - 3.4 miles
  • Twickenham Stadium - 14 min drive - 6.1 miles

Getting around

  • Hounslow West Underground Station - 6 min drive
  • Hayes & Harlington Station - 11 min walk
  • Heathrow Airport (LHR) - 13 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Botwell Inn - ‬7 min walk
  • ‪Costa Express - ‬7 min walk
  • ‪Subway - ‬6 min walk
  • ‪Jenny's Restaurant - ‬6 min walk

About this property

The Airlink Hotel London Heathrow

Hotel in Hayes with a 24-hour front desk and a coffee shop
Guests staying at The Airlink Hotel London Heathrow enjoy free WiFi in public areas, express check-out, and a TV in a common area. Self parking is offered for GBP 10 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a convenience store.
Guests can expect free WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also available.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10 to 10 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airlink Multi-cuisine

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Renovated entire property - September 2016
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets (fees apply)
  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 10 to 10 for adults, and GBP 10 to 10 for children
  • Self parking fee: GBP 10 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Airlink Hotel London Heathrow.
  • No cribs or infant beds are available.

Property is also known as

Airlink Banqueting
Airlink Banqueting Hayes
Airlink Hotel & Banqueting
Airlink Hotel & Banqueting Hayes
The Airlink London Heathrow
The Airlink Hotel London Heathrow Hotel
The Airlink Hotel London Heathrow Hayes
Best Western Airlink Hotel London Heathrow
The Airlink Hotel London Heathrow Hotel Hayes

Frequently asked questions

Is free cancellation available at The Airlink Hotel London Heathrow?

The Airlink Hotel London Heathrow offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do near The Airlink Hotel London Heathrow?

This hotel is situated in Townfield, close to Twickenham Stadium and Royal Botanic Gardens, Kew. You'll also find Syon Park and Ealing Broadway Shopping Center nearby.

Is there parking available at The Airlink Hotel London Heathrow?

Yes, parking is offered for GBP 10 per night. Though parking is limited, accessible parking is also available.

Does The Airlink Hotel London Heathrow include a casino?

No, The Airlink Hotel London Heathrow doesn't have a casino.

Is there an indoor pool at The Airlink Hotel London Heathrow?

No, there is no indoor pool at this hotel.

Is The Airlink Hotel London Heathrow a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does The Airlink Hotel London Heathrow have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Airlink Hotel London Heathrow have a restaurant with a breakfast menu?

Yes, The Airlink Hotel London Heathrow serves continental breakfast for a surcharge on weekday mornings at Airlink Multi-cuisine.

Does The Airlink Hotel London Heathrow allow pets to stay for free?

Although pets can't stay for free, they are welcome at The Airlink Hotel London Heathrow for a fee.

Are there connecting rooms at The Airlink Hotel London Heathrow?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Airlink Hotel London Heathrow?

The closest major airport to The Airlink Hotel London Heathrow is Heathrow Airport (LHR), which is 5.3 mi away (13 minutes by car). Another top airport is Farnborough (FAB), which is located 27.9 mi away (33-minute drive).

Are there rooms with balconies that I can book at The Airlink Hotel London Heathrow?

No, there aren't any guestrooms with balconies at The Airlink Hotel London Heathrow.

The Airlink Hotel London Heathrow Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 322 reviews
Rating 8 - Good. 137 out of 322 reviews
Rating 6 - Okay. 56 out of 322 reviews
Rating 4 - Poor. 20 out of 322 reviews
Rating 2 - Terrible. 16 out of 322 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in May 2020

10/10 Excellent

Angela, New Brunswick, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Stayed 1 night in Mar 2020

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but don’t use the car park.

Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room exactly as requested. Family room. Middle of busy centre.
Stayed 1 night in Jan 2020

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
Stayed 1 night in Dec 2019

4/10 Poor

Salim

Disliked: Cleanliness, room comfort

shop before you book to cater for your need

Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in a bit of a strange place and could be easily missed but I got there.
Stayed 1 night in Nov 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a value overnight stay

Much better than a prem inn or travel lodge and much cheaper
Stayed 1 night in Oct 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Geta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
Stayed 1 night in Sep 2019

8/10 Good

Angela, canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Stayed 2 nights in Sep 2019

8/10 Good

TIFFINEY, Moody, Alabama

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property and small but well kept. No complaints. Allowrd me to check in early morning
Stayed 1 night in Sep 2019

8/10 Good

Amy, Saint Louis, MO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
Stayed 3 nights in Jul 2019

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

E

Business traveler
Car park is £10 extra Breakfast no included - both of which are not clear when you book or are detailed on confirmation
Stayed 1 night in Jul 2019

8/10 Good

Hassan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Everything was alright cleaning was okay except Sunday they didn’t clean
Stayed 4 nights in Jul 2019

8/10 Good

s a

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price with staff to match

Very friendly welcome and helpful at all times, to be recommended
Stayed 1 night in Jul 2019

6/10 Okay

jacqueline

Liked: Cleanliness, staff & service, room comfort
Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good enough for staying a couple of nights. Quiet zone.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019