It was a really great hotel. I stayed long-term while waiting to take an exam. Very comfortable place, everything was great. Heat and air con are completely at your control in the room, no games like in some hotels. Windows actually open a bit for fresh air too (has a security lock so they can’t be opened all the way). The refrigerator actually works pretty well also, usually they are just barely a chiller but this was a bit colder. Convenience stores up the street, large grocery store a bit of a walk but fine. Bus stops to take you to tube stations are a short walk away. Nice, quiet place. Thank you!
rooms quite spacious but shower small with low ceiling
It's too bad that the Hoppa service between Heathrow Terminal 4 and the hotel was discontinued.
It's a great hotel for a quick stay Very clean, breakfast is moderate nothing to do on property but if you need to stay close to the Airport it's a good choice
Near the airport and shuttle provided for an extra fee. 7 minutes walk to public transportation. Helpful staff.
Mildew all over the bathroom, even the ceiling, the room asked for a queen bed and we got two bed put together
Nice hotel. Dinner at the hotel restaurant was fantastic! I recommend the Peri Peri Chicken.
Comfortable, airport close, but not much of anything close.
Hotel room phone was broken, food in the restaurant was overpriced, and if you have 2 or more people, it's cheaper to take an Uber than their 4.5 pound shuttle. Wi-Fi is unusable and they want to charge 10 pounds to upgrade.
For a small fee we were able to check in not long after 9am, since our flight landed early. The staff was helpful and friendly. The room was clean and nicely decorated. I was slightly afraid of what I would get for the great price I paid but my fears were calmed from the moment I walked into the lobby. Enjoyed my stay and would recommend it to anyone.
We ended up here because we unfortunately missed our connecting flight. The lobby and seating area look very nice upon entry. The room was relatively spacious, the bathroom tub was a little cracked and had a useless half door so the floor still got wet from the shower water. Food choices are limited but ok. The staff were generally ok, although when I ordered food from the bar and asked for a glass of water, the bartender told me to just use the water from my sink in my room. I didn't really appreciate that.
Very enjoyable stay. Staff are great....the food in the resto and the service is outstanding especially the lady from Thailand. She is so sweet, always have a pleasant attitude and beautiful smile greeting us. She is an asset to your business. This is where I'll stay again next time I come to London. My hats off to all the staff.
Located in Pinkwell, Mercure London Heathrow Hotel is 1.1 mi (1.8 km) from Stockley Park and within a 15-minute drive of other popular attractions like Windsor Castle. This 4-star hotel has 184 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.
Mercure London Heathrow Hotel's 184 rooms provide refrigerators, coffee makers, and laptop-compatible safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At Mercure London Heathrow Hotel, guests have access to a gym, free WiFi in public areas, and a conference center. If you drive, self parking is GBP 12.50 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
It was a really great hotel. I stayed long-term while waiting to take an exam. Very comfortable place, everything was great. Heat and air con are completely at your control in the room, no games like in some hotels. Windows actually open a bit for fresh air too (has a security lock so they can’t be opened all the way). The refrigerator actually works pretty well also, usually they are just barely a chiller but this was a bit colder. Convenience stores up the street, large grocery store a bit of a walk but fine. Bus stops to take you to tube stations are a short walk away. Nice, quiet place. Thank you!
rooms quite spacious but shower small with low ceiling
Dear guest, thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects. This is to inform you that the property is covered 24/7 by an onsite Duty Manager who can respond to all issues, problems or queries. Please feel free to inform us if we can be of any further assistance. Regards, Mercure Team
It's too bad that the Hoppa service between Heathrow Terminal 4 and the hotel was discontinued.
Dear Guest Greetings from Mercure London Heathrow Thank you so much for the wonderful review. The team would be delighted to hear such a feedback. We are glad to know you had a pleasant stay with us. Look forward to welcoming you again. Warm Regards, Sitanshi Bhalla Business Development
Dear Guest, Thank you for giving us 5 out of 5 We are delighted to hear that you enjoyed your stay with us We value your patronage and look forward to see you in future. Best regards from the Mercure team. Kind Regards, Pankaj Walia
It's a great hotel for a quick stay Very clean, breakfast is moderate nothing to do on property but if you need to stay close to the Airport it's a good choice
Dear Guest, Wow thank you for giving us 5 out of 5 We always appreciate feedback, We were delighted to learn that everything exceeded your expectations. I am glad to hear that you found the hotel very clean and breakfast was good. I do hope we will have the pleasure of welcome you back. Kind Regards, Pankaj Walia
Near the airport and shuttle provided for an extra fee. 7 minutes walk to public transportation. Helpful staff.
Mildew all over the bathroom, even the ceiling, the room asked for a queen bed and we got two bed put together
Nice hotel. Dinner at the hotel restaurant was fantastic! I recommend the Peri Peri Chicken.
Thank you for taking the time to provide us with your feedback following your recent stay with us at the Mercure London Heathrow Hotel. We give the utmost importance to our guest’s feedback and strive to continuously improve the service we provide to deliver the best guest experience possible. I will discuss your comments with all the team to focus on areas where we can improve and also share with them your kind words. I look forward to your next visit to us.
Dear guest, thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and we would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards