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Staycity Aparthotels London Heathrow

4.0 out of 5.0

Recent guest reviews

This is a wonderful place to stay - we had a 1 bedroom apartment. Small but wonderful! Staff was very polite & friendly - breakfast buffet was excellant - train & bus right there, but you did not hear any noise - i highly recommend StayCity!

I loved that the train was literally right next door. That is super convenient. When you walk in it was clean and inviting. The room itself was not well taken care of. The floors were peeling and really need an update. The kitchen wasn’t fully cleaned and neither was the bathrooms. Not filthy but can definitely use a deep cleaning.

Very helpful staff, fantastic value for the money.

Next to train station for easy access to London. London Paddington station. about 6 lbs to go in to London.

Convenient to Heathrow via LFR train or Bus 140. Arrived late and was welcomed with an upgraded room. Didn't have time for breakfast, but it looked quite extensive and reasonable (kids under 12 eat free). A smartphone with data provided gratis in each room! Very comfortable bed.

The kitchen is very helpful for us. The stuff are very friendly. We enjoyed our stay.

Great hotel in a great location! A train station less than a minute away (best method of travel), also there are an abundance of small shopping areas, a mini market, and ATM near. The staff was awesome & helpful! The breakfast was good! We were very happy we chose this hotel!

The lobby is really nice but our room was just okay. We got a two bedroom apartment and with six adults it was fine. We only stayed one night though. It would be hard to hang out in the living room comfortably with that many people. The kitchen smelled bad and the bathroom door slammed but other than that I have no complaints. There is a train station right next to the hotel but it costs more than you would think for the 3 mile ride. May be cheaper to get a taxi or an Uber. If you’re just looking for a place close to the airport for the night, this place fits the bill.

This is a fairly new hotel, very conveniently located near London Heathrow airport. It is a very ideal place to have 1-2 night stay before your flight. One train takes directly to the hotel from Paddington, London (to Hayes and Harlington). The fare is £6, but will be much cheaper if using Oyster card (about half price). The hotel is right next to the train station. Going to the airport is equally convenient. It takes around £10-12 to get there, but again you can use the train which takes you directly to terminal 2, 3, and 4, which may only cost £2. The hotel is quiet and clean. The beds are not the most comfortable. King size bed is not the most comfortable one, but acceptable. Kitchen is well equipped, and the grocery store is next to the hotel and cheap. For family travel, it is a nice place to rest and relax before the next flight stop to enjoy a home cooking meal.

Stayed for 12 days with my family of four. Pros: Convenient to train station, store and town center Secure parking Loved the smartphone that I was able to carry around town Would still recommend due to convenience and price despite issues Cons: Alarm went off on two nights which is fine for our security. However it was so close to the bedrooms within the apartments and extremely loud. Easily the loudest alarm that I've ever heard. Weekly housekeeping is a bit of a stretch. It should really be twice a week. Balcony was littered with pigeon excrement but it wasn't accessible anyway. Linens weren't always very clean but staffs changed the linens on request.

Clean rooms very friendly staff. Helpful abou getting around on the train which is right next door.

Very quiet easy to walk around town clean and near heathrow

Great hotel. Cool design and friendly staff. Highly recommended.

Good hotel very near to the airport good service ...............

Reception staff not very accommodating. Taxi service to location was late and price was misquoted. In room phone broken so no communication with front desk. Would not recommend

The staff was so helpful and friendly, the room was so comfortable, quiet, clean. It was perfect! I will definitely stay this hotel chain again.

This was a rest stop for us before catching another long flight. The location was perfect. We had a room away from the train station, overlooking the boats in a canal.

This was an excellent room at a very reasonable price. It is ajacent to a railway station which is fairly easy to navigate. The room was nice and the staff was very friendly. I would stay here again on any trip to London.

High Point Village Hayes England

Hotel highlights

  • Close to Stockley Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Hillingdon, Staycity Aparthotels London Heathrow is 0.8 mi (1.3 km) from Stockley Park and within a 15-minute drive of other popular attractions like Brunel University. This 4-star apartment building has 269 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. It's centrally located in Hayes, connected to the airport,6.3 mi (10.2 km) from Twickenham Stadium, and also 9.3 mi (15 km) from Hampton Court Palace.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a stovetop. An LCD TV comes with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a rainfall showerhead and a hair dryer. Each apartment also includes an ironing board. Weekly housekeeping is available.


Property features

Guests of Staycity Aparthotels London Heathrow enjoy features like a 24-hour fitness center, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a TV in a common area and a convenience store.

Room options

Standard Apartment, 2 Bedrooms (1 bathroom)

Full 1 | Full 2 | Sleeps 6

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Twin 3 | Full 1 | Sleeps 5

Standard Apartment, 1 Bedroom (Twin)

Twin 2 | Sleeps 4

Standard Apartment, 1 Bedroom (Double)

Full 1 | Sleeps 4

Guest reviews for Staycity Aparthotels London Heathrow

Everyone (27) Couples (3) Business (1) Students (1) Family (8) Other (2) Friends (1)
5
Families

This is a wonderful place to stay - we had a 1 bedroom apartment. Small but wonderful! Staff was very polite & friendly - breakfast buffet was excellant - train & bus right there, but you did not hear any noise - i highly recommend StayCity!

By on Apr 21, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Kind Regards,

3
Family with small children Friends

I loved that the train was literally right next door. That is super convenient. When you walk in it was clean and inviting. The room itself was not well taken care of. The floors were peeling and really need an update. The kitchen wasn’t fully cleaned and neither was the bathrooms. Not filthy but can definitely use a deep cleaning.

By on Mar 31, 2019

Review comment responded on Mar 31, 2019

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Kind regards,

5
Partner Couples

Very helpful staff, fantastic value for the money.

By on Mar 28, 2019

Review comment responded on Mar 28, 2019

Dear Guest, Dear Sasirekha, Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly. We very much look forward to being able to welcome you again in the near future. Kind regards, Mohit

5
Families

Next to train station for easy access to London. London Paddington station. about 6 lbs to go in to London.

By , from Idaho, us on Jan 21, 2019

Review comment responded on Jan 24, 2019

Dear SJ, appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're travelling to our area again soon, don't hesitate to call us. Kind Regards,

4
Everyone

By on Jan 6, 2019

Review comment responded on Jan 6, 2019

Dear Guest, Thank you very much for taking the time to review your stay with us. We're delighted to read that you were able to rate us highly. Kind regards, Nick Front Office Manager

4
Everyone

By on Dec 19, 2018

Review comment responded on Dec 20, 2018

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards, Kristina Guest Services Manager

5
Business Business Travelers

Convenient to Heathrow via LFR train or Bus 140. Arrived late and was welcomed with an upgraded room. Didn't have time for breakfast, but it looked quite extensive and reasonable (kids under 12 eat free). A smartphone with data provided gratis in each room! Very comfortable bed.

By on Dec 1, 2018

Review comment responded on Dec 2, 2018

Dear Guest, Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly. As we are driven by our guest feedback, and our attempts to constantly improve our customer service we value your feedback. We very much look forward to being able to welcome you again in the near future. Kind regards, Mohit

5
Families

The kitchen is very helpful for us. The stuff are very friendly. We enjoyed our stay.

By on Nov 18, 2018

Review comment responded on Nov 18, 2018

Dear Guest, Thank you very much for taking the time to review your stay. We are pleased to read that you were able to give us a perfect score, and that you found the features of your apartment to be useful for your needs. We very much hope to be able to welcome you again soon. Kind regards, Nick Front Office Manager

5
Everyone

Great hotel in a great location! A train station less than a minute away (best method of travel), also there are an abundance of small shopping areas, a mini market, and ATM near. The staff was awesome & helpful! The breakfast was good! We were very happy we chose this hotel!

By , from Colorado on Sep 25, 2018

Review comment responded on Sep 26, 2018

Dear Ash, Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly. As we are driven by our guest feedback, and our attempts to constantly improve our customer service, we value your feedback. We very much look forward to being able to welcome you again in the near future. Kind regards, Mohit

3
Everyone

The lobby is really nice but our room was just okay. We got a two bedroom apartment and with six adults it was fine. We only stayed one night though. It would be hard to hang out in the living room comfortably with that many people. The kitchen smelled bad and the bathroom door slammed but other than that I have no complaints. There is a train station right next to the hotel but it costs more than you would think for the 3 mile ride. May be cheaper to get a taxi or an Uber. If you’re just looking for a place close to the airport for the night, this place fits the bill.

By , from Washington on Sep 9, 2018

Review comment responded on Sep 13, 2018

Dear Angie, Thank you very much for taking the time to provide feedback on your recent stay at our aparthotel. We were very sorry to read of the dissatisfaction that you felt regarding the standard of housekeeping in your apartment. We take such matters very seriously, for which reason we are more than willing to offer a room transfer to our guests (subject to availability) if a more immediate solution cannot be found. We very much look forward to being able to welcome you again in the near future. Kind regards, Mohit

Staycity Aparthotels London Heathrow

High Point Village, Hayes, England UB3 4FL