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Staycity Aparthotels London Heathrow

4.0 out of 5.0

Recent guest reviews

I was there for one night. Lovely hotel and very good restaurant.

Good location. comfortable, clean room, friendly staff

The train journey is 6 minutes and when you arrive you only have to cross a non-busy road. Less than 10 minutes from Heathrow station to hotel check in. Check-in is quick and the staff are very pleasant and welcoming (ask for Manishe). The room was clean and comfortable - except for one thing - no arm chair. The breakfast was excellent - full English plus for ten pounds. Well worth it. Free WiFi. This will definitely be my number one choice for an over-nighter at LHR.

The hotel needs a bar downstairs with TVs to make it feel as a higher-end property.

This hotel is very convenient if you want to stay close to airport. The metro is literally in front of hotel. My only problem was the walls are too thin and we had a rough night one night where the room next to us decided they wanted to party into the late hours. The doors to the rooms are loud hence why we could constantly hear people exiting and entering the rooms. We complained to hotel management and they said they would speak to them. The room was great for my family of 5. My teenage son that slept on sofa sleeper is the one who suffered the most with the noise in the next room. The area is still developing but up the block there is an amazing hamburger place called GG's

Room was very clean and spacious and the bed comfortable. The hotel car park was full had to park at the train station nearby for a nominal fee which ruined the experience and no room service is available at the hotel!!! Full English breakfast was paid for the night before, need to find a better was to keep the good hot. I only stayed 1 night as I had an early morning flight.

When I booked the studio I was not expecting a kitchen or a stove. It was wonderful. The rates are beyond awesome. Love it!

Nice hotel, friendly staff, great breakfast. Steps away from train station. One stop away from Heathrow on train.

Convenient location, spacious apartments, family friendly, courteous staff

Just booked this hotel as we had an early morning flight from Heathrow.

Great inexpensive option if you want to stay near heathrow. The area is a bit sketchy. But train connection to London is very convenient

only good if you stay for one night, after that 25 pound per night cleaning, and don't bother phone the reception, they will not pick up the phone if they do you are lucky, and be ready to pick up anything you need on your own downstairs, cause no one will send to your door. Be ready to clean the room your own the second day of your stay.

If you are parking, call them first, it's a weird setup. First room stank of cigarette smoke.

The room I booked was somehow not available. The staff upgraded to the largest available. Room was clean, staff friendly. Would like to stay here again.

Although the hotel itself is more like an apartment building with generic IKEA-inspired rooms, it's clean, affordable and an absolute breeze to get to Heathrow, especially in the early morning. The train station is practically across the street, and with walking, waiting and the train itself you can get to LHR in as little as 10-15 minutes.

Staff was very friendly and helpful; hotel is very conveniently located close to the train station; room was nicely decorated; kitchenette was a big plus. I will stay again!!!

It needs to be emphasized that this is NOT a hotel, it is a furnished apartment with linens. We stayed here our last night before leaving the UK via Heathrow. StayCity was very difficult for the cab to locate. It is in a bank of matching buildings and not the one closest to the road. Signs were small. We went in through a gated garage, and eventually found a small door leading to the elevator to the lobby There are NO hotel like amenities. No one to help with bags, no restaurant or room service. We came in late with a hungry child so the fact that the only food was a vending machine was a problem. The apartments have kitchens. And there is a Tesco grocery store downstairs but we did not discover this until morning. The photos are misleading. The lobby photo is not of the London Heathrow location. There is no pool on site. Further more, when I looked up the health club that we could have privileges at, stated to be a 5 minute walk, the pool there was NOT the one pictured. Decor was clean and modern but a little too much so. Apartment felt sterile and almost cell like. Complex is right next to a train station. I was pleasantly surprised I did not hear the trains go buy. It was okay. But I have stayed in other apartment hotels which did have hotel typical amenities, so this was a disappointing end to a fabulous trip.

this is a good hotel if you are staying a while - it has a kitchen and nice bed. BUT they want you to clean up after yourself INCLUDING throwing away your garbage at the end of your stay. They also put a 200 pound ($318) hold on your card - as a room deposit. There are no real places to eat or go to from there, you must take a train or bus to somewhere where the restaurants and shopping is located. online it lists this as a shuttle from airport hotel - but there is not shuttle service you must pay for a cab or train or bus from the airport.

We stayed here 4 nights. The staff was friendly and very helpful; offered for us to e-mail our tickets to be printed, for example. We got a much better price on through a travel site than directly through the place's website. They wouldn't match it as advertised so we booked through the other website as advised. The place seemed a bit new and not quite in the motions yet. The lights were out on an elevator, our bathroom had a slow (clean) water leak, you have to ask for more tp (free) since they don't service the room while you're there, and we had to ask for the fob to get into the building on our own. The quality of the room was a little below a 4 star at a price well below one. Everything was nice enough and the kitchen was very-well stocked. It worked out really well being able to eat breakfast and prepare a lunch every day, saving us a lot of $$$ in an expensive city.

"It is not a hotel" was the answer at the reception desk. They advertized complimentary tea/coffee in the room and when asked next morning they refused. No room service, no telephone, no help to carry your luggage if you are old or women and the elevator does not work and you have to carry your luggage 28 steps up and the the place is far away from the main road. You carry your trash to ground floor and you have to pay if you want your room cleaned. NEEDS A LOT TO MAKE CONFORTABLE STAY FOR GUESTS

High Point Village Hayes England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Laundry facilities

Staycity Aparthotels London Heathrow places you 6.4 mi (10.2 km) from Twickenham Stadium and 8.1 mi (13.1 km) from Royal Botanic Gardens. This 4-star apartment has 269 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. In central Hayes, the apartment is also close to Brunel University.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

All 269 soundproofed apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. LCD TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Ironing boards are also standard. Weekly housekeeping is available.


Property features

Guests of Staycity Aparthotels London Heathrow enjoy features like a 24-hour fitness center, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a convenience store and a TV in a common area.

Room options

Standard Apartment, 1 Bedroom (Double)

Full 1 | Sleeps 4

Standard Apartment, 2 Bedrooms (1 bathroom)

Full 2 | Full 1 | Sleeps 6

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Twin 3 | Full 1 | Sleeps 5

Standard Apartment, 1 Bedroom (Twin)

Twin 2 | Sleeps 4

Guest reviews for Staycity Aparthotels London Heathrow

Everyone (11) Couples (2) Business (1) Students (1) Family (4) Other (2) Friends (1)
5

very good location. close to heathrow airport.

Everyone

I was there for one night. Lovely hotel and very good restaurant.

By , from Trenton on Jun 1, 2017

4
Everyone

Good location. comfortable, clean room, friendly staff

By , from Ottawa, Canada on May 28, 2017

5

capital c for convenience. one stop on lhr train

Students

The train journey is 6 minutes and when you arrive you only have to cross a non-busy road. Less than 10 minutes from Heathrow station to hotel check in. Check-in is quick and the staff are very pleasant and welcoming (ask for Manishe). The room was clean and comfortable - except for one thing - no arm chair. The breakfast was excellent - full English plus for ten pounds. Well worth it. Free WiFi. This will definitely be my number one choice for an over-nighter at LHR.

By , from NY state on May 18, 2017

3

nice hotel conveniently close to the airport.

Everyone

The hotel needs a bar downstairs with TVs to make it feel as a higher-end property.

By on Apr 26, 2017

3

close to airport and perfect size for a family of

Everyone

This hotel is very convenient if you want to stay close to airport. The metro is literally in front of hotel. My only problem was the walls are too thin and we had a rough night one night where the room next to us decided they wanted to party into the late hours. The doors to the rooms are loud hence why we could constantly hear people exiting and entering the rooms. We complained to hotel management and they said they would speak to them. The room was great for my family of 5. My teenage son that slept on sofa sleeper is the one who suffered the most with the noise in the next room. The area is still developing but up the block there is an amazing hamburger place called GG's

By , from charlotte,nc on Mar 25, 2017

3

parking and room service!!

Everyone

Room was very clean and spacious and the bed comfortable. The hotel car park was full had to park at the train station nearby for a nominal fee which ruined the experience and no room service is available at the hotel!!! Full English breakfast was paid for the night before, need to find a better was to keep the good hot. I only stayed 1 night as I had an early morning flight.

By , from Florida on Oct 24, 2016

5

wonderful room

Everyone

When I booked the studio I was not expecting a kitchen or a stove. It was wonderful. The rates are beyond awesome. Love it!

By , from London, UK on Sep 17, 2016

Review comment responded on Oct 18, 2016

Dear Ramona, First of all, thank you for having taken the time to feedback your stay at Staycity Heathrow. I am happy to hear that you enjoyed your time with us. I hope to have the pleasure of personally welcoming you back here in your next visit to London. Kind Regards, Alejandro Valderrey, Guest Services Manager

5

nice hotel

Everyone

Nice hotel, friendly staff, great breakfast. Steps away from train station. One stop away from Heathrow on train.

By , from Indianapolis, IN on Aug 20, 2016

Review comment responded on Sep 7, 2016

Dear Marian, I would like to thank you for taking your valuable time in sharing your kind feedback. It gives me immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. I will share your feedback withour Staff. We sincerely appreciate your feedback and look forward to welcoming you back again. Kind regards Guest Services Manager

4

good location and value

Families

Convenient location, spacious apartments, family friendly, courteous staff

By , from New Jersey on Aug 13, 2016

4

reasonable hotel close to heathrow

Everyone

Just booked this hotel as we had an early morning flight from Heathrow.

By , from Edmonton, Alberta on Jul 27, 2016