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ibis London Shepherds Bush – Hammersmith

Property class: 3

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Photo gallery for ibis London Shepherds Bush – Hammersmith

A modern library with bookshelves, seating areas, and a red wall with a chalkboard.
A modern building with a prominent 'ibis HOTEL' sign.
A modern lobby with two grey armchairs, a metallic coffee table, and a bookshelf in the background.
A modern lounge area with four chairs, a round coffee table, and a flat-screen TV mounted on the wall.
A modern reception area with a counter, seating, and a ceiling with a tree design.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Westfield London Shopping Centre
    ‪4 min walk‬
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a nightstand, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(85 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A double bed with two pillows, a wooden headboard, and two wall-mounted lights.

Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(24 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Located in Hammersmith and Fulham, ibis London Shepherds Bush – Hammersmith is within a 10-minute walk of popular sights such as Shepherd's Bush Empire and Westfield London Shopping Centre. This 128-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 4 min walk - 0.3 miles
  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Shepherd’s Bush Market - 9 min walk - 0.5 miles
  • Holland Park - 16 min walk - 0.9 miles
  • Olympia Events - 17 min walk - 0.9 miles

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Sindercombe Social - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Aroma - ‬4 min walk
  • ‪GAIL's Bakery - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

At ibis London Shepherds Bush – Hammersmith, guests have access to free WiFi in public areas, a business center, and express check-out. Self parking is available for GBP 25 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a water dispenser.
Guests can enjoy LCD TVs and stay connected with free WiFi. Coffee makers, fans, and hair dryers are other standard amenities. Housekeeping is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London Shepherds Bush – Hammersmith?

Ibis London Shepherds Bush – Hammersmith provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ibis London Shepherds Bush – Hammersmith?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at ibis London Shepherds Bush – Hammersmith on Oct 4, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near ibis London Shepherds Bush – Hammersmith?

This hotel is situated in Hammersmith and Fulham within a short 6-minute walk of Westfield London Shopping Centre and also 14 minutes on foot from Kensington High Street. You'll also find Hyde Park and Marble Arch within a short drive.

Is parking available on site at ibis London Shepherds Bush – Hammersmith?

Yes, parking is offered for GBP 25 per day.

Does ibis London Shepherds Bush – Hammersmith feature a casino?

No, ibis London Shepherds Bush – Hammersmith doesn't have a casino.

Is there an indoor pool at ibis London Shepherds Bush – Hammersmith?

No, there is no indoor pool at this hotel.

Is ibis London Shepherds Bush – Hammersmith a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at ibis London Shepherds Bush – Hammersmith?

No, this hotel doesn't have a spa tub.

Does ibis London Shepherds Bush – Hammersmith have a restaurant with a breakfast menu?

Yes, ibis London Shepherds Bush – Hammersmith serves a full breakfast each morning for a surcharge from its restaurant.

Does ibis London Shepherds Bush – Hammersmith allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis London Shepherds Bush – Hammersmith for a fee of GBP 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at ibis London Shepherds Bush – Hammersmith?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ibis London Shepherds Bush – Hammersmith?

The closest major airport to ibis London Shepherds Bush – Hammersmith is Heathrow Airport (LHR), which is 13.2 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.6 mi away.

Are there rooms with balconies that I can book at ibis London Shepherds Bush – Hammersmith?

No, there aren't any guestrooms at ibis London Shepherds Bush – Hammersmith that offer a balcony.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 430 out of 1005 reviews
Rating 8 - Good. 403 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a quiet room Great shower and comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed clean hotel, really close to W12 car park and Westfield centre.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good price- great nights sleep.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet but central. Lovely staff, rooms and facilities. Highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yosuke

Liked: Cleanliness, staff & service
Nice hotel in London. Breakfast is decent. Stuff is great.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful as always.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, staff were really helpful and perfect location for shops bars and restaurants
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast menu. Very good lighting in Room which makes a nice chance.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel to stay. Staff is friendly and helpful. Close to the Shepherd's Bush tube (Central (red) Line connection) and bus stop just around the corner. Breakfast is good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the case of the Shepherd's bush Ibis location, it was easily accessible for where wanted to visit in London via overground and underground services. Rooms were warm, comfortable with immediate hot water, staff with responsive and helpful.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Voyage excellent R.A.S
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. No frills, but all the basics are good. Comfortable bed, black out curtains and a good shower. Location is ideal to get around London too. Ideal!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Placed great for shops and tube st . Small bar but well stocked. Nice place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well presented. The staff were very helpful and friendly. Reasonable price ,
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we needed it for, easy (late) check in, easy check out and looked after our luggage while we had a wander round London. Overall very good service.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricing for London, located just outside of Kensington in a quite diverse neighbourhood with many interesting shops. My room was okay, everything was very clean, the beds were comfortable and the shower working, which are the most important features. There was a kettle and complimentary coffee/tea. The bathroom had the charm of an airplane toilet cabin and could use a refresher though. The staff was very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have breakfast or use the car park so I cannot comment.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Hein

Liked: Cleanliness, staff & service, property conditions & facilities
Decent overall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025