Mediocre breakfast service with incredible rude staff who clearly haven’t received training with regard to Proper service standards. Very rude, demanding and completely lacking in attentiveness to service. Impolite. Don’t know their place.
This is an amazing hotel bursting with British charm, my wife & I stayed at the Sanctuary House for a week from September 3rd through September 10th and had the best experience ever. Our room was cozy, clean & the bed was really comfortable. It was very peaceful, the room had pretty much most everything we needed except a microwave but that wasn't a big issue. The location was perfect, a 10 minute walk to Buckingham Palace and Westminster Abbey was visible from the front door. Plenty of eateries & shops nearby to fulfill your needs. Fullers Pub downstairs serves amazing food, and the breakfast pastries are the best I've ever had. The staff in the pub were all very polite and gave great service. Oh & the carrot cake, try it if you can because it was amazing. The staff at the hotel were the nicest ever and always helpful when we had questions or needed anything. I cannot say enough about the Sanctuary House, I will be staying with them again every time I visit London.
Wonderful stay. Great location, close to everything in London. The staff was pleasant and very helpful. And the pub downstairs served a lovely breakfast. We would definitely visit again.
Perfect location. A quaint little hotel with nice, comfy rooms, and a pub with great food, drinks and full breakfast. Absolutely delightful.
Terrific location. Good British Food and drink. Small but comfortable and adequate rooms. Love this place.
Staff was very friendly and kind. Rooms were clean and nicely appointed.
Best for its location.... walking distance to many major attractions in London.. I would highly recommend this hotel.
Nice quiet hotel with great location. Food in downstairs pub was delicious.
We had a great stay. The hotel was a bit older but felt very authentic to the London experience. Hotel is just a minute walk from the subway, 5 min from parliament building, and maybe a 10 min walk to Buckknham palace. Staff was sweet and helpful! I would highly recommend this lovely place!
Located in London City Centre, The Sanctuary House Hotel is a leisurely stroll from popular sights such as Big Ben and Buckingham Palace. This 34-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
Guests staying at The Sanctuary House Hotel enjoy free WiFi in public areas and express check-out. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.
Mediocre breakfast service with incredible rude staff who clearly haven’t received training with regard to Proper service standards. Very rude, demanding and completely lacking in attentiveness to service. Impolite. Don’t know their place.
This is an amazing hotel bursting with British charm, my wife & I stayed at the Sanctuary House for a week from September 3rd through September 10th and had the best experience ever. Our room was cozy, clean & the bed was really comfortable. It was very peaceful, the room had pretty much most everything we needed except a microwave but that wasn't a big issue. The location was perfect, a 10 minute walk to Buckingham Palace and Westminster Abbey was visible from the front door. Plenty of eateries & shops nearby to fulfill your needs. Fullers Pub downstairs serves amazing food, and the breakfast pastries are the best I've ever had. The staff in the pub were all very polite and gave great service. Oh & the carrot cake, try it if you can because it was amazing. The staff at the hotel were the nicest ever and always helpful when we had questions or needed anything. I cannot say enough about the Sanctuary House, I will be staying with them again every time I visit London.
Wonderful stay. Great location, close to everything in London. The staff was pleasant and very helpful. And the pub downstairs served a lovely breakfast. We would definitely visit again.
Dear James, Thank you so much for taking the time to review us. I am really happy to read that you enjoyed your stay with us and our staff looked after you well. Glad you appreciated our location and breakfast. Hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager
Perfect location. A quaint little hotel with nice, comfy rooms, and a pub with great food, drinks and full breakfast. Absolutely delightful.
Dear Mady, Thank you so much for taking the time to review us and leave a wonderful review. Thank you for all the wonderful comments about our hotel and bar and I will look into your comments regarding the rooms. Hope to see you back here again soon. Kind Regards Valentina Guscioni, Reception Manager
Terrific location. Good British Food and drink. Small but comfortable and adequate rooms. Love this place.
Dear guest, Thank you for your review. We are all very delighted to find that you have enjoyed your stay with us and we hope to see you again soon. Kind regards, Valentina Guscioni, Reception Manager
Staff was very friendly and kind. Rooms were clean and nicely appointed.
Dear Alex, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, Valentina Guscioni, Reception Manager
Best for its location.... walking distance to many major attractions in London.. I would highly recommend this hotel.
Dear guest, Thank you so much for taking the time to review us and leave such a wonderful review. Hope to see you back here again soon. Kind Regards Valentina Guscioni, Reception Manager
Nice quiet hotel with great location. Food in downstairs pub was delicious.
Dear guest, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager
We had a great stay. The hotel was a bit older but felt very authentic to the London experience. Hotel is just a minute walk from the subway, 5 min from parliament building, and maybe a 10 min walk to Buckknham palace. Staff was sweet and helpful! I would highly recommend this lovely place!
Dear Diana, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, Valentina Guscioni, Reservations Manager
Dear Jon, Thank you so much for such an amazing review, it is always a pleasure to help our customers in any way we can to make their stay pleasant and convenient. We are glad you enjoyed your time at The Sanctuary House, thank you for all the nice comments we will be happy to give the feedback to our team. We will be honour to welcome you back and we are so grateful that you would recommended the hotel. Kind regards, Valentina Guscioni, Reception Manager